A) To clean dust from components B) To organize cables inside the case C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To avoid testing the computer D) To make the repair take longer
A) Replace the power supply without testing. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the motherboard immediately.
A) Heat transfer from the CPU is reduced. B) The RAM has too much storage capacity. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Replace several components until the computer works.
A) Technician C places components anywhere on the worktable. B) Technician D uses ESD protection and handles the components carefully. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They prevent all hardware failures. B) They help keep cables neatly organized. C) They test electrical circuits. D) They remove software errors.
A) Leave the computer running so the fans keep moving air. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Remove components first and check safety precautions afterward. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Install additional software before cleaning the hardware. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Replace the fan immediately without checking its condition.
A) Disconnect all storage devices permanently. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Hardware cleaned B) System tested C) Components handled without ESD protection D) Software updated
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Clean the case only when it becomes visibly dirty. C) Replace components regularly even when no problem is found. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To increase the number of installed components B) To avoid testing the completed work C) To make the computer consume more power D) To verify whether the system is functioning properly and identify remaining problems
A) Ignore the dust and update only one application. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The error can be ignored because maintenance is complete. B) The system is fully repaired because the hardware is clean. C) All hardware should be replaced immediately. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because dust does not affect system performance. B) Poor practice only if the computer also has outdated software. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? hardware list ? software names ? purchase date ? user name
A) 2 GB B) 8 GB C) 4 GB D) 1 GB
A) 4 GB B) 8 GB C) 1 GB D) 2 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 16 GB B) 64 GB C) 32 GB D) 20 GB
A) 3 GHz processor B) 500 MHz processor C) 2 GHz dual-core processor D) 1 GHz or faster processor or SoC
A) DirectX 7 with WDDM 2.0 B) DirectX 10 only C) OpenGL 4.0 only D) DirectX 9 or later with WDDM 1.0 driver
A) Network cable B) Audio CD only C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) ESC or F12 C) F1 or F3 D) DEL or F2
A) F8 B) F12 C) F10 D) F2
A) Legacy B) UEFI C) Modern D) Secure
A) Cancel B) Back C) Finish D) Next
A) Restart B) Update C) Repair D) Install now
A) Use trial mode B) Activate later C) I don't have a product key D) Skip license
A) The keyboard layout B) The computer brand C) The edition activated by the product key D) The monitor resolution
A) Custom license B) I decline the license terms C) Offline installation D) I accept the license terms
A) Express Install B) Custom: Install Windows only (Advanced) C) Upgrade: Install Windows D) Repair your computer
A) Drive 0 Unallocated Space B) Recovery Drive C) System Reserved only D) Optical Drive
A) Boot mode B) Product key C) Keyboard layout D) Hard drive partition
A) Skip B) Back C) Cancel D) Remove
A) Set up for repair B) Set up for personal use C) Set up for organization D) Set up for testing
A) BIOS password only B) Printer account C) Microsoft account information D) Router account
A) Task View B) OneDrive C) Cortana D) Timeline
A) The target system's hardware requirements B) The screen brightness C) The printer brand D) The desktop wallpaper
A) Programs are generally operating-system dependent B) It changes the monitor resolution C) It removes the need for updates D) Applications never use operating systems
A) Mouse size B) Keyboard color C) Speaker volume D) Software requirements and required updates or utilities
A) Immediately uninstall it B) Reboot the machine before launching the software C) Delete the operating system D) Disconnect the keyboard
A) Minimum system requirements B) User wallpaper C) Screen saver D) Desktop theme
A) Keyboard layout only B) Printer ink level C) Compatibility with the operating system version D) Monitor brand
A) Whether the keyboard is wireless B) Whether the desktop wallpaper loads C) Whether the monitor has speakers D) Whether customers can successfully install and set up the software
A) Keyboard test B) Stress test C) Color test D) Login test
A) The computer's boot animation B) The monitor's brightness setting C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The computer must perform a warm boot D) The required scanner driver may not be installed
A) A BIOS setup password B) A monitor calibration tool C) An All-in-One DriverPack application D) A boot menu shortcut
A) The wrong disk will automatically install Windows B) The wrong disk will increase RAM capacity C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) The monitor will stop displaying colors B) The BIOS will automatically update C) The keyboard will become wireless D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `new partition system` C) `create disk bootable` D) `create partition primary`
A) `enable disk` B) `active` C) `start` D) `boot`
A) FAT32 increases the computer's RAM B) FAT32 replaces the BIOS chip C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 automatically installs device drivers
A) Delete the USB partition B) Change the BIOS password C) Copy the operating system files to the prepared USB flash drive D) Remove the active status
A) Install a printer driver B) Replace the keyboard C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |