A) To clean dust from components B) To install screws in the system unit C) To organize cables inside the case D) To identify and troubleshoot system problems
A) To avoid testing the computer B) To pinpoint the problem and avoid unnecessary replacement C) To replace several components at once D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Replace the power supply without testing. C) Replace the motherboard immediately. D) Remove the operating system.
A) Heat transfer from the CPU is reduced. B) The RAM has too much storage capacity. C) The operating system needs reinstalling. D) The network card is disconnected.
A) Replace several components until the computer works. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They remove software errors. B) They test electrical circuits. C) They prevent all hardware failures. D) They help keep cables neatly organized.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Remove components first and check safety precautions afterward. D) Leave the computer running so the fans keep moving air.
A) Install additional software before cleaning the hardware. B) Replace the fan immediately without checking its condition. C) Ignore the dust because the fan is still spinning. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Check the computer for errors and proper operation. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) Hardware cleaned B) Software updated C) System tested D) Components handled without ESD protection
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Clean the case only when it becomes visibly dirty. C) Update software but ignore hardware condition. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To increase the physical size of the computer B) To help keep software current and functioning properly C) To replace the need for hardware cleaning D) To prevent the computer from using storage devices
A) To avoid testing the completed work B) To make the computer consume more power C) To increase the number of installed components D) To verify whether the system is functioning properly and identify remaining problems
A) Clean the hardware safely, update the software, and check the system for errors. B) Ignore the dust and update only one application. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The system is fully repaired because the hardware is clean. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The error can be ignored because maintenance is complete.
A) Appropriate, because dust does not affect system performance. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because maintenance is needed only after failure. D) Poor practice only if the computer also has outdated software.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 16 GB B) 32 GB C) 20 GB D) 64 GB
A) 2 GHz dual-core processor B) 1 GHz or faster processor or SoC C) 3 GHz processor D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Network cable B) Installation media such as a bootable flash drive or optical media C) Audio CD only D) Printer cable
A) DEL or F2 B) F1 or F3 C) ESC or F12 D) F5 or F6
A) F12 B) F2 C) F10 D) F8
A) Secure B) UEFI C) Modern D) Legacy
A) Cancel B) Next C) Finish D) Back
A) Install now B) Repair C) Update D) Restart
A) I don't have a product key B) Use trial mode C) Activate later D) Skip license
A) The computer brand B) The keyboard layout C) The monitor resolution D) The edition activated by the product key
A) I accept the license terms B) Custom license C) Offline installation D) I decline the license terms
A) Custom: Install Windows only (Advanced) B) Express Install C) Repair your computer D) Upgrade: Install Windows
A) Recovery Drive B) Optical Drive C) System Reserved only D) Drive 0 Unallocated Space
A) Keyboard layout B) Product key C) Boot mode D) Hard drive partition
A) Back B) Skip C) Remove D) Cancel
A) Set up for personal use B) Set up for organization C) Set up for repair D) Set up for testing
A) Router account B) Printer account C) BIOS password only D) Microsoft account information
A) Task View B) Timeline C) Cortana D) OneDrive
A) The screen brightness B) The target system's hardware requirements C) The printer brand D) The desktop wallpaper
A) Programs are generally operating-system dependent B) Applications never use operating systems C) It changes the monitor resolution D) It removes the need for updates
A) Speaker volume B) Mouse size C) Keyboard color D) Software requirements and required updates or utilities
A) Delete the operating system B) Disconnect the keyboard C) Reboot the machine before launching the software D) Immediately uninstall it
A) User wallpaper B) Desktop theme C) Screen saver D) Minimum system requirements
A) Monitor brand B) Keyboard layout only C) Compatibility with the operating system version D) Printer ink level
A) Whether the keyboard is wireless B) Whether the monitor has speakers C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Stress test B) Login test C) Color test D) Keyboard test
A) The monitor's brightness setting B) The user's wallpaper and desktop theme C) The computer's boot animation D) The hardware specification, brand name, and device code
A) The hard drive must be converted to GPT B) The computer must perform a warm boot C) The computer needs a new BIOS password D) The required scanner driver may not be installed
A) A monitor calibration tool B) A boot menu shortcut C) A BIOS setup password D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will automatically install Windows D) Selecting the wrong disk changes the CPU speed
A) The BIOS will automatically update B) The keyboard will become wireless C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `new partition system` C) `create partition primary` D) `create disk bootable`
A) `start` B) `enable disk` C) `boot` D) `active`
A) FAT32 automatically installs device drivers B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 increases the computer's RAM D) FAT32 replaces the BIOS chip
A) Change the BIOS password B) Delete the USB partition C) Copy the operating system files to the prepared USB flash drive D) Remove the active status
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Replace the keyboard C) Change the monitor's fan settings D) Install a printer driver |