A) To clean dust from components B) To identify and troubleshoot system problems C) To organize cables inside the case D) To install screws in the system unit
A) To make the repair take longer B) To avoid testing the computer C) To replace several components at once D) To pinpoint the problem and avoid unnecessary replacement
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Replace the power supply without testing. D) Remove the operating system.
A) The RAM has too much storage capacity. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Ignore the symptoms if the computer still turns on. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Reinstall all software before checking the hardware. D) Replace several components until the computer works.
A) Technician D uses ESD protection and handles the components carefully. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They remove software errors. B) They help keep cables neatly organized. C) They test electrical circuits. D) They prevent all hardware failures.
A) Leave the computer running so the fans keep moving air. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Remove components first and check safety precautions afterward.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) Hardware cleaned B) System tested C) Components handled without ESD protection D) Software updated
A) Replace components regularly even when no problem is found. B) Clean the case only when it becomes visibly dirty. C) Update software but ignore hardware condition. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To replace the need for hardware cleaning C) To help keep software current and functioning properly D) To increase the physical size of the computer
A) To increase the number of installed components B) To verify whether the system is functioning properly and identify remaining problems C) To avoid testing the completed work D) To make the computer consume more power
A) Clean the hardware safely, update the software, and check the system for errors. B) Ignore the dust and update only one application. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) All hardware should be replaced immediately. C) The system is fully repaired because the hardware is clean. D) The error can be ignored because maintenance is complete.
A) Appropriate, because maintenance is needed only after failure. B) Appropriate, because dust does not affect system performance. C) Poor practice only if the computer also has outdated software. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
A) 4 GB B) 1 GB C) 2 GB D) 8 GB
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 20 GB B) 16 GB C) 32 GB D) 64 GB
A) 20 GB B) 32 GB C) 64 GB D) 16 GB
A) 2 GHz dual-core processor B) 1 GHz or faster processor or SoC C) 500 MHz processor D) 3 GHz processor
A) DirectX 7 with WDDM 2.0 B) OpenGL 4.0 only C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 10 only
A) Installation media such as a bootable flash drive or optical media B) Audio CD only C) Network cable D) Printer cable
A) DEL or F2 B) F5 or F6 C) F1 or F3 D) ESC or F12
A) F8 B) F12 C) F10 D) F2
A) Modern B) Secure C) Legacy D) UEFI
A) Cancel B) Back C) Next D) Finish
A) Update B) Install now C) Restart D) Repair
A) Use trial mode B) Activate later C) Skip license D) I don't have a product key
A) The monitor resolution B) The computer brand C) The keyboard layout D) The edition activated by the product key
A) Offline installation B) Custom license C) I accept the license terms D) I decline the license terms
A) Express Install B) Custom: Install Windows only (Advanced) C) Upgrade: Install Windows D) Repair your computer
A) Drive 0 Unallocated Space B) Recovery Drive C) Optical Drive D) System Reserved only
A) Keyboard layout B) Hard drive partition C) Boot mode D) Product key
A) Remove B) Cancel C) Skip D) Back
A) Set up for organization B) Set up for personal use C) Set up for repair D) Set up for testing
A) Microsoft account information B) Router account C) Printer account D) BIOS password only
A) Timeline B) OneDrive C) Task View D) Cortana
A) The printer brand B) The desktop wallpaper C) The target system's hardware requirements D) The screen brightness
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) Applications never use operating systems D) It removes the need for updates
A) Software requirements and required updates or utilities B) Speaker volume C) Mouse size D) Keyboard color
A) Reboot the machine before launching the software B) Disconnect the keyboard C) Delete the operating system D) Immediately uninstall it
A) Screen saver B) Desktop theme C) Minimum system requirements D) User wallpaper
A) Printer ink level B) Monitor brand C) Keyboard layout only D) Compatibility with the operating system version
A) Whether the keyboard is wireless B) Whether the desktop wallpaper loads C) Whether the monitor has speakers D) Whether customers can successfully install and set up the software
A) Login test B) Stress test C) Keyboard test D) Color test
A) The computer's boot animation B) The monitor's brightness setting C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The computer must perform a warm boot C) The hard drive must be converted to GPT D) The required scanner driver may not be installed
A) A BIOS setup password B) A boot menu shortcut C) A monitor calibration tool D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk changes the CPU speed D) Selecting the wrong disk can result in permanent deletion of data
A) The keyboard will become wireless B) The BIOS will automatically update C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The monitor will stop displaying colors
A) `make partition active` B) `create disk bootable` C) `new partition system` D) `create partition primary`
A) `active` B) `enable disk` C) `start` D) `boot`
A) FAT32 automatically installs device drivers B) FAT32 increases the computer's RAM C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 replaces the BIOS chip
A) Remove the active status B) Change the BIOS password C) Delete the USB partition D) Copy the operating system files to the prepared USB flash drive
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Install a printer driver C) Replace the keyboard D) Change the monitor's fan settings |