A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To avoid testing the computer B) To make the repair take longer C) To replace several components at once D) To pinpoint the problem and avoid unnecessary replacement
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The network card is disconnected.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Replace several components until the computer works.
A) Technician D uses ESD protection and handles the components carefully. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They test electrical circuits. B) They prevent all hardware failures. C) They remove software errors. D) They help keep cables neatly organized.
A) Leave the computer running so the fans keep moving air. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Remove components first and check safety precautions afterward. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) Components handled without ESD protection B) Software updated C) Hardware cleaned D) System tested
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To help keep software current and functioning properly B) To prevent the computer from using storage devices C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To increase the number of installed components B) To verify whether the system is functioning properly and identify remaining problems C) To avoid testing the completed work D) To make the computer consume more power
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Remove all applications and leave the hardware untouched.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The remaining error still needs to be identified and diagnosed. D) The system is fully repaired because the hardware is clean.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because dust does not affect system performance. D) Poor practice only if the computer also has outdated software.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 2 GB C) 4 GB D) 8 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 64 GB B) 20 GB C) 32 GB D) 16 GB
A) 32 GB B) 20 GB C) 16 GB D) 64 GB
A) 2 GHz dual-core processor B) 3 GHz processor C) 500 MHz processor D) 1 GHz or faster processor or SoC
A) OpenGL 4.0 only B) DirectX 7 with WDDM 2.0 C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 10 only
A) Printer cable B) Installation media such as a bootable flash drive or optical media C) Network cable D) Audio CD only
A) ESC or F12 B) DEL or F2 C) F1 or F3 D) F5 or F6
A) F2 B) F12 C) F10 D) F8
A) Legacy B) Secure C) UEFI D) Modern
A) Next B) Back C) Cancel D) Finish
A) Restart B) Update C) Repair D) Install now
A) Use trial mode B) Skip license C) Activate later D) I don't have a product key
A) The keyboard layout B) The edition activated by the product key C) The monitor resolution D) The computer brand
A) Offline installation B) Custom license C) I accept the license terms D) I decline the license terms
A) Express Install B) Repair your computer C) Upgrade: Install Windows D) Custom: Install Windows only (Advanced)
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Hard drive partition B) Keyboard layout C) Boot mode D) Product key
A) Skip B) Remove C) Cancel D) Back
A) Set up for personal use B) Set up for organization C) Set up for repair D) Set up for testing
A) Printer account B) BIOS password only C) Router account D) Microsoft account information
A) Timeline B) OneDrive C) Cortana D) Task View
A) The screen brightness B) The desktop wallpaper C) The target system's hardware requirements D) The printer brand
A) It removes the need for updates B) Applications never use operating systems C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Keyboard color B) Mouse size C) Speaker volume D) Software requirements and required updates or utilities
A) Immediately uninstall it B) Disconnect the keyboard C) Reboot the machine before launching the software D) Delete the operating system
A) Screen saver B) User wallpaper C) Minimum system requirements D) Desktop theme
A) Keyboard layout only B) Monitor brand C) Printer ink level D) Compatibility with the operating system version
A) Whether customers can successfully install and set up the software B) Whether the monitor has speakers C) Whether the keyboard is wireless D) Whether the desktop wallpaper loads
A) Keyboard test B) Stress test C) Color test D) Login test
A) The computer's boot animation B) The user's wallpaper and desktop theme C) The hardware specification, brand name, and device code D) The monitor's brightness setting
A) The hard drive must be converted to GPT B) The computer must perform a warm boot C) The computer needs a new BIOS password D) The required scanner driver may not be installed
A) A boot menu shortcut B) A monitor calibration tool C) An All-in-One DriverPack application D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will automatically install Windows D) Selecting the wrong disk changes the CPU speed
A) The keyboard will become wireless B) The monitor will stop displaying colors C) The BIOS will automatically update D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `new partition system` C) `create partition primary` D) `create disk bootable`
A) `start` B) `enable disk` C) `active` D) `boot`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 automatically installs device drivers C) FAT32 replaces the BIOS chip D) FAT32 increases the computer's RAM
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Change the BIOS password D) Delete the USB partition
A) Change the monitor's fan settings B) Replace the keyboard C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Install a printer driver |