A) To organize cables inside the case B) To clean dust from components C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To avoid testing the computer B) To make the repair take longer C) To pinpoint the problem and avoid unnecessary replacement D) To replace several components at once
A) Replace the power supply without testing. B) Remove the operating system. C) Replace the motherboard immediately. D) Check whether the RAM is installed correctly.
A) Heat transfer from the CPU is reduced. B) The network card is disconnected. C) The operating system needs reinstalling. D) The RAM has too much storage capacity.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Reinstall all software before checking the hardware. C) Ignore the symptoms if the computer still turns on. D) Replace several components until the computer works.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician B works quickly and ignores static electricity. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They remove software errors. C) They test electrical circuits. D) They prevent all hardware failures.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Install additional software before cleaning the hardware. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Replace the fan immediately without checking its condition. D) Ignore the dust because the fan is still spinning.
A) Check the computer for errors and proper operation. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Disconnect all storage devices permanently.
A) System tested B) Hardware cleaned C) Components handled without ESD protection D) Software updated
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Clean the case only when it becomes visibly dirty. C) Replace components regularly even when no problem is found. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To replace the need for hardware cleaning B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To help keep software current and functioning properly
A) To increase the number of installed components B) To make the computer consume more power C) To avoid testing the completed work D) To verify whether the system is functioning properly and identify remaining problems
A) Clean the hardware safely, update the software, and check the system for errors. B) Ignore the dust and update only one application. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The system is fully repaired because the hardware is clean. C) The remaining error still needs to be identified and diagnosed. D) The error can be ignored because maintenance is complete.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because dust does not affect system performance. C) Poor practice only if the computer also has outdated software. D) Appropriate, because maintenance is needed only after failure.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 4 GB B) 8 GB C) 1 GB D) 2 GB
A) 1 GB B) 2 GB C) 4 GB D) 8 GB
A) 20 GB B) 16 GB C) 64 GB D) 32 GB
A) 64 GB B) 32 GB C) 16 GB D) 20 GB
A) 1 GHz or faster processor or SoC B) 500 MHz processor C) 3 GHz processor D) 2 GHz dual-core processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 7 with WDDM 2.0 D) DirectX 10 only
A) Printer cable B) Audio CD only C) Network cable D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) DEL or F2 C) ESC or F12 D) F1 or F3
A) F8 B) F2 C) F10 D) F12
A) Secure B) UEFI C) Legacy D) Modern
A) Cancel B) Back C) Finish D) Next
A) Update B) Restart C) Repair D) Install now
A) Activate later B) I don't have a product key C) Use trial mode D) Skip license
A) The monitor resolution B) The keyboard layout C) The computer brand D) The edition activated by the product key
A) Custom license B) I decline the license terms C) I accept the license terms D) Offline installation
A) Express Install B) Repair your computer C) Upgrade: Install Windows D) Custom: Install Windows only (Advanced)
A) System Reserved only B) Optical Drive C) Recovery Drive D) Drive 0 Unallocated Space
A) Hard drive partition B) Boot mode C) Product key D) Keyboard layout
A) Remove B) Skip C) Back D) Cancel
A) Set up for testing B) Set up for repair C) Set up for personal use D) Set up for organization
A) Router account B) BIOS password only C) Microsoft account information D) Printer account
A) OneDrive B) Timeline C) Cortana D) Task View
A) The desktop wallpaper B) The target system's hardware requirements C) The screen brightness D) The printer brand
A) Applications never use operating systems B) It changes the monitor resolution C) Programs are generally operating-system dependent D) It removes the need for updates
A) Speaker volume B) Software requirements and required updates or utilities C) Keyboard color D) Mouse size
A) Disconnect the keyboard B) Delete the operating system C) Immediately uninstall it D) Reboot the machine before launching the software
A) Minimum system requirements B) Desktop theme C) Screen saver D) User wallpaper
A) Printer ink level B) Compatibility with the operating system version C) Monitor brand D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether customers can successfully install and set up the software D) Whether the keyboard is wireless
A) Stress test B) Color test C) Keyboard test D) Login test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) An All-in-One DriverPack application B) A BIOS setup password C) A monitor calibration tool D) A boot menu shortcut
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) The BIOS will automatically update B) The monitor will stop displaying colors C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The keyboard will become wireless
A) `make partition active` B) `create partition primary` C) `new partition system` D) `create disk bootable`
A) `active` B) `start` C) `boot` D) `enable disk`
A) FAT32 automatically installs device drivers B) FAT32 increases the computer's RAM C) FAT32 replaces the BIOS chip D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Change the BIOS password C) Delete the USB partition D) Remove the active status
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Change the monitor's fan settings C) Replace the keyboard D) Install a printer driver |