A) To identify and troubleshoot system problems B) To clean dust from components C) To organize cables inside the case D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To make the repair take longer D) To avoid testing the computer
A) Remove the operating system. B) Replace the power supply without testing. C) Replace the motherboard immediately. D) Check whether the RAM is installed correctly.
A) The operating system needs reinstalling. B) The network card is disconnected. C) The RAM has too much storage capacity. D) Heat transfer from the CPU is reduced.
A) Ignore the symptoms if the computer still turns on. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Reinstall all software before checking the hardware. D) Replace several components until the computer works.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician B works quickly and ignores static electricity. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They test electrical circuits. B) They help keep cables neatly organized. C) They prevent all hardware failures. D) They remove software errors.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Leave the computer running so the fans keep moving air. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Remove components first and check safety precautions afterward.
A) Install additional software before cleaning the hardware. B) Replace the fan immediately without checking its condition. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Ignore the dust because the fan is still spinning.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Hardware cleaned B) System tested C) Software updated D) Components handled without ESD protection
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Clean the case only when it becomes visibly dirty. C) Replace components regularly even when no problem is found. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To replace the need for hardware cleaning D) To increase the physical size of the computer
A) To increase the number of installed components B) To make the computer consume more power C) To avoid testing the completed work D) To verify whether the system is functioning properly and identify remaining problems
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice only if the computer also has outdated software. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because dust does not affect system performance.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 16 GB B) 32 GB C) 20 GB D) 64 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 500 MHz processor B) 1 GHz or faster processor or SoC C) 2 GHz dual-core processor D) 3 GHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 10 only C) OpenGL 4.0 only D) DirectX 7 with WDDM 2.0
A) Network cable B) Audio CD only C) Installation media such as a bootable flash drive or optical media D) Printer cable
A) F1 or F3 B) ESC or F12 C) F5 or F6 D) DEL or F2
A) F10 B) F8 C) F2 D) F12
A) Legacy B) UEFI C) Secure D) Modern
A) Next B) Back C) Cancel D) Finish
A) Repair B) Install now C) Update D) Restart
A) Use trial mode B) I don't have a product key C) Activate later D) Skip license
A) The monitor resolution B) The computer brand C) The keyboard layout D) The edition activated by the product key
A) Custom license B) I accept the license terms C) Offline installation D) I decline the license terms
A) Repair your computer B) Upgrade: Install Windows C) Express Install D) Custom: Install Windows only (Advanced)
A) System Reserved only B) Recovery Drive C) Optical Drive D) Drive 0 Unallocated Space
A) Keyboard layout B) Product key C) Hard drive partition D) Boot mode
A) Remove B) Cancel C) Skip D) Back
A) Set up for organization B) Set up for personal use C) Set up for repair D) Set up for testing
A) Microsoft account information B) Printer account C) Router account D) BIOS password only
A) Timeline B) OneDrive C) Cortana D) Task View
A) The printer brand B) The screen brightness C) The desktop wallpaper D) The target system's hardware requirements
A) Applications never use operating systems B) It changes the monitor resolution C) Programs are generally operating-system dependent D) It removes the need for updates
A) Mouse size B) Software requirements and required updates or utilities C) Keyboard color D) Speaker volume
A) Disconnect the keyboard B) Reboot the machine before launching the software C) Delete the operating system D) Immediately uninstall it
A) Screen saver B) User wallpaper C) Desktop theme D) Minimum system requirements
A) Monitor brand B) Keyboard layout only C) Compatibility with the operating system version D) Printer ink level
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether the keyboard is wireless D) Whether customers can successfully install and set up the software
A) Login test B) Keyboard test C) Color test D) Stress test
A) The computer's boot animation B) The monitor's brightness setting C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The computer must perform a warm boot B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer needs a new BIOS password
A) A BIOS setup password B) A boot menu shortcut C) A monitor calibration tool D) An All-in-One DriverPack application
A) The wrong disk will automatically install Windows B) The wrong disk will increase RAM capacity C) Selecting the wrong disk changes the CPU speed D) Selecting the wrong disk can result in permanent deletion of data
A) The BIOS will automatically update B) The keyboard will become wireless C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create partition primary` B) `make partition active` C) `create disk bootable` D) `new partition system`
A) `start` B) `enable disk` C) `boot` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 increases the computer's RAM C) FAT32 replaces the BIOS chip D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Remove the active status C) Delete the USB partition D) Copy the operating system files to the prepared USB flash drive
A) Replace the keyboard B) Change the monitor's fan settings C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Install a printer driver |