A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To make the repair take longer B) To avoid testing the computer C) To replace several components at once D) To pinpoint the problem and avoid unnecessary replacement
A) Replace the power supply without testing. B) Remove the operating system. C) Replace the motherboard immediately. D) Check whether the RAM is installed correctly.
A) The network card is disconnected. B) The RAM has too much storage capacity. C) Heat transfer from the CPU is reduced. D) The operating system needs reinstalling.
A) Ignore the symptoms if the computer still turns on. B) Replace several components until the computer works. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Reinstall all software before checking the hardware.
A) Technician C places components anywhere on the worktable. B) Technician B works quickly and ignores static electricity. C) Technician D uses ESD protection and handles the components carefully. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They prevent all hardware failures. B) They help keep cables neatly organized. C) They remove software errors. D) They test electrical circuits.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Leave the computer running so the fans keep moving air. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Remove components first and check safety precautions afterward.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Ignore the dust because the fan is still spinning. C) Replace the fan immediately without checking its condition. D) Install additional software before cleaning the hardware.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) Hardware cleaned B) System tested C) Components handled without ESD protection D) Software updated
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To prevent the computer from using storage devices B) To increase the physical size of the computer C) To help keep software current and functioning properly D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To avoid testing the completed work
A) Remove all applications and leave the hardware untouched. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The system is fully repaired because the hardware is clean.
A) Appropriate, because dust does not affect system performance. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Poor practice only if the computer also has outdated software. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 8 GB C) 4 GB D) 2 GB
A) 8 GB B) 2 GB C) 1 GB D) 4 GB
A) 64 GB B) 32 GB C) 20 GB D) 16 GB
A) 16 GB B) 20 GB C) 64 GB D) 32 GB
A) 1 GHz or faster processor or SoC B) 2 GHz dual-core processor C) 3 GHz processor D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 7 with WDDM 2.0 D) DirectX 10 only
A) Installation media such as a bootable flash drive or optical media B) Audio CD only C) Printer cable D) Network cable
A) F5 or F6 B) DEL or F2 C) ESC or F12 D) F1 or F3
A) F2 B) F10 C) F8 D) F12
A) Secure B) Legacy C) Modern D) UEFI
A) Next B) Cancel C) Back D) Finish
A) Install now B) Update C) Repair D) Restart
A) Activate later B) I don't have a product key C) Skip license D) Use trial mode
A) The computer brand B) The edition activated by the product key C) The monitor resolution D) The keyboard layout
A) Offline installation B) Custom license C) I accept the license terms D) I decline the license terms
A) Express Install B) Repair your computer C) Custom: Install Windows only (Advanced) D) Upgrade: Install Windows
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Product key B) Boot mode C) Hard drive partition D) Keyboard layout
A) Remove B) Skip C) Back D) Cancel
A) Set up for organization B) Set up for testing C) Set up for repair D) Set up for personal use
A) BIOS password only B) Router account C) Microsoft account information D) Printer account
A) Task View B) Cortana C) OneDrive D) Timeline
A) The printer brand B) The target system's hardware requirements C) The desktop wallpaper D) The screen brightness
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) Applications never use operating systems D) It removes the need for updates
A) Mouse size B) Speaker volume C) Software requirements and required updates or utilities D) Keyboard color
A) Reboot the machine before launching the software B) Immediately uninstall it C) Delete the operating system D) Disconnect the keyboard
A) Desktop theme B) Screen saver C) User wallpaper D) Minimum system requirements
A) Printer ink level B) Compatibility with the operating system version C) Monitor brand D) Keyboard layout only
A) Whether the monitor has speakers B) Whether customers can successfully install and set up the software C) Whether the desktop wallpaper loads D) Whether the keyboard is wireless
A) Color test B) Stress test C) Keyboard test D) Login test
A) The hardware specification, brand name, and device code B) The user's wallpaper and desktop theme C) The computer's boot animation D) The monitor's brightness setting
A) The computer needs a new BIOS password B) The computer must perform a warm boot C) The required scanner driver may not be installed D) The hard drive must be converted to GPT
A) An All-in-One DriverPack application B) A boot menu shortcut C) A monitor calibration tool D) A BIOS setup password
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will automatically install Windows C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will increase RAM capacity
A) The monitor will stop displaying colors B) The keyboard will become wireless C) The BIOS will automatically update D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `create partition primary` C) `new partition system` D) `create disk bootable`
A) `start` B) `enable disk` C) `boot` D) `active`
A) FAT32 replaces the BIOS chip B) FAT32 increases the computer's RAM C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 automatically installs device drivers
A) Remove the active status B) Change the BIOS password C) Copy the operating system files to the prepared USB flash drive D) Delete the USB partition
A) Replace the keyboard B) Install a printer driver C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |