A) To install screws in the system unit B) To identify and troubleshoot system problems C) To organize cables inside the case D) To clean dust from components
A) To avoid testing the computer B) To pinpoint the problem and avoid unnecessary replacement C) To replace several components at once D) To make the repair take longer
A) Replace the motherboard immediately. B) Replace the power supply without testing. C) Remove the operating system. D) Check whether the RAM is installed correctly.
A) The RAM has too much storage capacity. B) The network card is disconnected. C) The operating system needs reinstalling. D) Heat transfer from the CPU is reduced.
A) Replace several components until the computer works. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Ignore the symptoms if the computer still turns on.
A) Technician B works quickly and ignores static electricity. B) Technician C places components anywhere on the worktable. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They test electrical circuits. B) They prevent all hardware failures. C) They help keep cables neatly organized. D) They remove software errors.
A) Remove components first and check safety precautions afterward. B) Leave the computer running so the fans keep moving air. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Ignore the dust because the fan is still spinning. C) Install additional software before cleaning the hardware. D) Replace the fan immediately without checking its condition.
A) Disconnect all storage devices permanently. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) System tested C) Hardware cleaned D) Software updated
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To help keep software current and functioning properly B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To avoid testing the completed work D) To increase the number of installed components
A) Clean the hardware safely, update the software, and check the system for errors. B) Clean the hardware safely, update the software, and check the system for errors. C) Ignore the dust and update only one application. D) Remove all applications and leave the hardware untouched.
A) The system is fully repaired because the hardware is clean. B) The remaining error still needs to be identified and diagnosed. C) The error can be ignored because maintenance is complete. D) All hardware should be replaced immediately.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because dust does not affect system performance. C) Appropriate, because maintenance is needed only after failure. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 2 GB B) 4 GB C) 8 GB D) 1 GB
A) 4 GB B) 2 GB C) 8 GB D) 1 GB
A) 20 GB B) 32 GB C) 64 GB D) 16 GB
A) 16 GB B) 32 GB C) 64 GB D) 20 GB
A) 500 MHz processor B) 2 GHz dual-core processor C) 1 GHz or faster processor or SoC D) 3 GHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 10 only C) DirectX 7 with WDDM 2.0 D) OpenGL 4.0 only
A) Audio CD only B) Network cable C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) ESC or F12 B) F1 or F3 C) DEL or F2 D) F5 or F6
A) F10 B) F12 C) F2 D) F8
A) UEFI B) Secure C) Modern D) Legacy
A) Next B) Cancel C) Back D) Finish
A) Repair B) Restart C) Install now D) Update
A) I don't have a product key B) Skip license C) Use trial mode D) Activate later
A) The keyboard layout B) The computer brand C) The monitor resolution D) The edition activated by the product key
A) Custom license B) I accept the license terms C) Offline installation D) I decline the license terms
A) Repair your computer B) Upgrade: Install Windows C) Express Install D) Custom: Install Windows only (Advanced)
A) Optical Drive B) System Reserved only C) Drive 0 Unallocated Space D) Recovery Drive
A) Keyboard layout B) Boot mode C) Product key D) Hard drive partition
A) Cancel B) Back C) Remove D) Skip
A) Set up for organization B) Set up for repair C) Set up for personal use D) Set up for testing
A) BIOS password only B) Printer account C) Microsoft account information D) Router account
A) Timeline B) OneDrive C) Cortana D) Task View
A) The printer brand B) The target system's hardware requirements C) The screen brightness D) The desktop wallpaper
A) Programs are generally operating-system dependent B) It changes the monitor resolution C) It removes the need for updates D) Applications never use operating systems
A) Software requirements and required updates or utilities B) Speaker volume C) Keyboard color D) Mouse size
A) Delete the operating system B) Immediately uninstall it C) Reboot the machine before launching the software D) Disconnect the keyboard
A) Desktop theme B) Screen saver C) User wallpaper D) Minimum system requirements
A) Monitor brand B) Compatibility with the operating system version C) Keyboard layout only D) Printer ink level
A) Whether customers can successfully install and set up the software B) Whether the desktop wallpaper loads C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Stress test B) Color test C) Login test D) Keyboard test
A) The user's wallpaper and desktop theme B) The monitor's brightness setting C) The computer's boot animation D) The hardware specification, brand name, and device code
A) The required scanner driver may not be installed B) The computer must perform a warm boot C) The hard drive must be converted to GPT D) The computer needs a new BIOS password
A) An All-in-One DriverPack application B) A monitor calibration tool C) A boot menu shortcut D) A BIOS setup password
A) Selecting the wrong disk changes the CPU speed B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will automatically install Windows D) The wrong disk will increase RAM capacity
A) The monitor will stop displaying colors B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The BIOS will automatically update D) The keyboard will become wireless
A) `create disk bootable` B) `create partition primary` C) `make partition active` D) `new partition system`
A) `active` B) `boot` C) `enable disk` D) `start`
A) FAT32 automatically installs device drivers B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 increases the computer's RAM D) FAT32 replaces the BIOS chip
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Change the BIOS password D) Delete the USB partition
A) Replace the keyboard B) Install a printer driver C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |