A) To install screws in the system unit B) To identify and troubleshoot system problems C) To organize cables inside the case D) To clean dust from components
A) To make the repair take longer B) To avoid testing the computer C) To pinpoint the problem and avoid unnecessary replacement D) To replace several components at once
A) Replace the motherboard immediately. B) Remove the operating system. C) Replace the power supply without testing. D) Check whether the RAM is installed correctly.
A) Heat transfer from the CPU is reduced. B) The RAM has too much storage capacity. C) The operating system needs reinstalling. D) The network card is disconnected.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician D uses ESD protection and handles the components carefully. B) Technician B works quickly and ignores static electricity. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician C places components anywhere on the worktable.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They prevent all hardware failures. C) They remove software errors. D) They test electrical circuits.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Leave the computer running so the fans keep moving air. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Install additional software before cleaning the hardware.
A) Check the computer for errors and proper operation. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Disconnect all storage devices permanently.
A) Hardware cleaned B) Components handled without ESD protection C) System tested D) Software updated
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Update software but ignore hardware condition. C) Clean the case only when it becomes visibly dirty. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To help keep software current and functioning properly B) To replace the need for hardware cleaning C) To increase the physical size of the computer D) To prevent the computer from using storage devices
A) To avoid testing the completed work B) To verify whether the system is functioning properly and identify remaining problems C) To make the computer consume more power D) To increase the number of installed components
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The system is fully repaired because the hardware is clean.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because dust does not affect system performance. C) Appropriate, because maintenance is needed only after failure. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 8 GB C) 4 GB D) 2 GB
A) 4 GB B) 1 GB C) 2 GB D) 8 GB
A) 32 GB B) 20 GB C) 16 GB D) 64 GB
A) 16 GB B) 64 GB C) 20 GB D) 32 GB
A) 1 GHz or faster processor or SoC B) 3 GHz processor C) 2 GHz dual-core processor D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Installation media such as a bootable flash drive or optical media B) Network cable C) Printer cable D) Audio CD only
A) ESC or F12 B) F5 or F6 C) DEL or F2 D) F1 or F3
A) F2 B) F12 C) F10 D) F8
A) UEFI B) Secure C) Modern D) Legacy
A) Back B) Next C) Finish D) Cancel
A) Repair B) Install now C) Update D) Restart
A) Skip license B) Activate later C) I don't have a product key D) Use trial mode
A) The keyboard layout B) The computer brand C) The edition activated by the product key D) The monitor resolution
A) Offline installation B) I decline the license terms C) Custom license D) I accept the license terms
A) Upgrade: Install Windows B) Custom: Install Windows only (Advanced) C) Repair your computer D) Express Install
A) Recovery Drive B) Optical Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Keyboard layout B) Boot mode C) Product key D) Hard drive partition
A) Remove B) Back C) Skip D) Cancel
A) Set up for repair B) Set up for personal use C) Set up for testing D) Set up for organization
A) Router account B) Microsoft account information C) Printer account D) BIOS password only
A) Task View B) Timeline C) OneDrive D) Cortana
A) The printer brand B) The screen brightness C) The target system's hardware requirements D) The desktop wallpaper
A) Applications never use operating systems B) It removes the need for updates C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Mouse size B) Keyboard color C) Speaker volume D) Software requirements and required updates or utilities
A) Immediately uninstall it B) Reboot the machine before launching the software C) Delete the operating system D) Disconnect the keyboard
A) Minimum system requirements B) Screen saver C) User wallpaper D) Desktop theme
A) Monitor brand B) Printer ink level C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Color test B) Keyboard test C) Stress test D) Login test
A) The hardware specification, brand name, and device code B) The computer's boot animation C) The user's wallpaper and desktop theme D) The monitor's brightness setting
A) The computer must perform a warm boot B) The computer needs a new BIOS password C) The required scanner driver may not be installed D) The hard drive must be converted to GPT
A) A monitor calibration tool B) A boot menu shortcut C) An All-in-One DriverPack application D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk changes the CPU speed C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The keyboard will become wireless D) The BIOS will automatically update
A) `make partition active` B) `create partition primary` C) `create disk bootable` D) `new partition system`
A) `boot` B) `start` C) `enable disk` D) `active`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 replaces the BIOS chip
A) Delete the USB partition B) Change the BIOS password C) Copy the operating system files to the prepared USB flash drive D) Remove the active status
A) Replace the keyboard B) Change the monitor's fan settings C) Install a printer driver D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |