A) To install screws in the system unit B) To clean dust from components C) To organize cables inside the case D) To identify and troubleshoot system problems
A) To avoid testing the computer B) To pinpoint the problem and avoid unnecessary replacement C) To replace several components at once D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Replace the motherboard immediately. C) Remove the operating system. D) Replace the power supply without testing.
A) Heat transfer from the CPU is reduced. B) The operating system needs reinstalling. C) The RAM has too much storage capacity. D) The network card is disconnected.
A) Replace several components until the computer works. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They remove software errors. B) They prevent all hardware failures. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Leave the computer running so the fans keep moving air. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Replace the fan immediately without checking its condition. B) Install additional software before cleaning the hardware. C) Ignore the dust because the fan is still spinning. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Check the computer for errors and proper operation. B) Remove all installed applications. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) Software updated B) Hardware cleaned C) Components handled without ESD protection D) System tested
A) Replace components regularly even when no problem is found. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Update software but ignore hardware condition. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To increase the physical size of the computer B) To prevent the computer from using storage devices C) To replace the need for hardware cleaning D) To help keep software current and functioning properly
A) To increase the number of installed components B) To avoid testing the completed work C) To make the computer consume more power D) To verify whether the system is functioning properly and identify remaining problems
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) The remaining error still needs to be identified and diagnosed. B) The system is fully repaired because the hardware is clean. C) All hardware should be replaced immediately. D) The error can be ignored because maintenance is complete.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because dust does not affect system performance. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 20 GB B) 32 GB C) 16 GB D) 64 GB
A) 16 GB B) 20 GB C) 32 GB D) 64 GB
A) 2 GHz dual-core processor B) 3 GHz processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 10 only C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 7 with WDDM 2.0
A) Network cable B) Installation media such as a bootable flash drive or optical media C) Audio CD only D) Printer cable
A) DEL or F2 B) F1 or F3 C) ESC or F12 D) F5 or F6
A) F10 B) F12 C) F2 D) F8
A) UEFI B) Secure C) Modern D) Legacy
A) Cancel B) Finish C) Back D) Next
A) Restart B) Repair C) Update D) Install now
A) Activate later B) Use trial mode C) Skip license D) I don't have a product key
A) The edition activated by the product key B) The monitor resolution C) The keyboard layout D) The computer brand
A) I accept the license terms B) Custom license C) Offline installation D) I decline the license terms
A) Upgrade: Install Windows B) Custom: Install Windows only (Advanced) C) Express Install D) Repair your computer
A) Recovery Drive B) Drive 0 Unallocated Space C) System Reserved only D) Optical Drive
A) Product key B) Hard drive partition C) Keyboard layout D) Boot mode
A) Cancel B) Skip C) Back D) Remove
A) Set up for organization B) Set up for personal use C) Set up for repair D) Set up for testing
A) Microsoft account information B) BIOS password only C) Printer account D) Router account
A) Task View B) Timeline C) Cortana D) OneDrive
A) The screen brightness B) The target system's hardware requirements C) The desktop wallpaper D) The printer brand
A) It removes the need for updates B) Programs are generally operating-system dependent C) Applications never use operating systems D) It changes the monitor resolution
A) Speaker volume B) Keyboard color C) Software requirements and required updates or utilities D) Mouse size
A) Reboot the machine before launching the software B) Immediately uninstall it C) Disconnect the keyboard D) Delete the operating system
A) Minimum system requirements B) Desktop theme C) User wallpaper D) Screen saver
A) Printer ink level B) Monitor brand C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Login test B) Stress test C) Color test D) Keyboard test
A) The computer's boot animation B) The monitor's brightness setting C) The user's wallpaper and desktop theme D) The hardware specification, brand name, and device code
A) The hard drive must be converted to GPT B) The computer needs a new BIOS password C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) An All-in-One DriverPack application B) A boot menu shortcut C) A monitor calibration tool D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The BIOS will automatically update D) The keyboard will become wireless
A) `create disk bootable` B) `make partition active` C) `new partition system` D) `create partition primary`
A) `start` B) `enable disk` C) `active` D) `boot`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 increases the computer's RAM C) FAT32 automatically installs device drivers D) FAT32 replaces the BIOS chip
A) Copy the operating system files to the prepared USB flash drive B) Change the BIOS password C) Remove the active status D) Delete the USB partition
A) Change the monitor's fan settings B) Install a printer driver C) Replace the keyboard D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |