A) To install screws in the system unit B) To organize cables inside the case C) To identify and troubleshoot system problems D) To clean dust from components
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To avoid testing the computer D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Remove the operating system. C) Replace the motherboard immediately. D) Replace the power supply without testing.
A) The network card is disconnected. B) The operating system needs reinstalling. C) The RAM has too much storage capacity. D) Heat transfer from the CPU is reduced.
A) Replace several components until the computer works. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Ignore the symptoms if the computer still turns on.
A) Technician D uses ESD protection and handles the components carefully. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They test electrical circuits. C) They prevent all hardware failures. D) They remove software errors.
A) Remove components first and check safety precautions afterward. B) Leave the computer running so the fans keep moving air. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Install additional software before cleaning the hardware.
A) Check the computer for errors and proper operation. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) System tested B) Software updated C) Hardware cleaned D) Components handled without ESD protection
A) Clean the case only when it becomes visibly dirty. B) Replace components regularly even when no problem is found. C) Update software but ignore hardware condition. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To help keep software current and functioning properly B) To replace the need for hardware cleaning C) To increase the physical size of the computer D) To prevent the computer from using storage devices
A) To make the computer consume more power B) To increase the number of installed components C) To avoid testing the completed work D) To verify whether the system is functioning properly and identify remaining problems
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The system is fully repaired because the hardware is clean. C) The error can be ignored because maintenance is complete. D) The remaining error still needs to be identified and diagnosed.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Poor practice only if the computer also has outdated software. C) Appropriate, because dust does not affect system performance. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
A) 4 GB B) 1 GB C) 2 GB D) 8 GB
A) 8 GB B) 4 GB C) 2 GB D) 1 GB
A) 64 GB B) 20 GB C) 16 GB D) 32 GB
A) 20 GB B) 64 GB C) 32 GB D) 16 GB
A) 3 GHz processor B) 1 GHz or faster processor or SoC C) 2 GHz dual-core processor D) 500 MHz processor
A) DirectX 7 with WDDM 2.0 B) DirectX 10 only C) DirectX 9 or later with WDDM 1.0 driver D) OpenGL 4.0 only
A) Printer cable B) Installation media such as a bootable flash drive or optical media C) Network cable D) Audio CD only
A) F5 or F6 B) F1 or F3 C) DEL or F2 D) ESC or F12
A) F12 B) F8 C) F2 D) F10
A) UEFI B) Secure C) Legacy D) Modern
A) Cancel B) Next C) Finish D) Back
A) Restart B) Update C) Repair D) Install now
A) Skip license B) Activate later C) Use trial mode D) I don't have a product key
A) The monitor resolution B) The computer brand C) The keyboard layout D) The edition activated by the product key
A) Offline installation B) I decline the license terms C) I accept the license terms D) Custom license
A) Upgrade: Install Windows B) Repair your computer C) Custom: Install Windows only (Advanced) D) Express Install
A) System Reserved only B) Recovery Drive C) Drive 0 Unallocated Space D) Optical Drive
A) Keyboard layout B) Hard drive partition C) Product key D) Boot mode
A) Cancel B) Skip C) Back D) Remove
A) Set up for organization B) Set up for repair C) Set up for testing D) Set up for personal use
A) Router account B) BIOS password only C) Microsoft account information D) Printer account
A) OneDrive B) Task View C) Timeline D) Cortana
A) The target system's hardware requirements B) The screen brightness C) The desktop wallpaper D) The printer brand
A) Applications never use operating systems B) It removes the need for updates C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Software requirements and required updates or utilities B) Keyboard color C) Mouse size D) Speaker volume
A) Delete the operating system B) Disconnect the keyboard C) Immediately uninstall it D) Reboot the machine before launching the software
A) User wallpaper B) Desktop theme C) Screen saver D) Minimum system requirements
A) Compatibility with the operating system version B) Monitor brand C) Printer ink level D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether customers can successfully install and set up the software D) Whether the keyboard is wireless
A) Stress test B) Login test C) Keyboard test D) Color test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The computer must perform a warm boot B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A BIOS setup password B) A monitor calibration tool C) A boot menu shortcut D) An All-in-One DriverPack application
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will increase RAM capacity C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The keyboard will become wireless D) The BIOS will automatically update
A) `make partition active` B) `new partition system` C) `create disk bootable` D) `create partition primary`
A) `boot` B) `enable disk` C) `start` D) `active`
A) FAT32 replaces the BIOS chip B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 increases the computer's RAM D) FAT32 automatically installs device drivers
A) Delete the USB partition B) Copy the operating system files to the prepared USB flash drive C) Remove the active status D) Change the BIOS password
A) Change the monitor's fan settings B) Replace the keyboard C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Install a printer driver |