A) To clean dust from components B) To organize cables inside the case C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To replace several components at once B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To make the repair take longer
A) Remove the operating system. B) Replace the power supply without testing. C) Check whether the RAM is installed correctly. D) Replace the motherboard immediately.
A) The RAM has too much storage capacity. B) Heat transfer from the CPU is reduced. C) The operating system needs reinstalling. D) The network card is disconnected.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Replace several components until the computer works.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician D uses ESD protection and handles the components carefully. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They prevent all hardware failures. B) They help keep cables neatly organized. C) They remove software errors. D) They test electrical circuits.
A) Leave the computer running so the fans keep moving air. B) Remove components first and check safety precautions afterward. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Check the computer for errors and proper operation. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) Hardware cleaned B) Software updated C) System tested D) Components handled without ESD protection
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Clean the case only when it becomes visibly dirty. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To increase the physical size of the computer B) To prevent the computer from using storage devices C) To help keep software current and functioning properly D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To avoid testing the completed work
A) Remove all applications and leave the hardware untouched. B) Clean the hardware safely, update the software, and check the system for errors. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The remaining error still needs to be identified and diagnosed. D) The system is fully repaired because the hardware is clean.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because maintenance is needed only after failure. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because dust does not affect system performance.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? hardware list ? software names ? purchase date ? user name
A) 4 GB B) 8 GB C) 2 GB D) 1 GB
A) 2 GB B) 8 GB C) 4 GB D) 1 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 32 GB B) 20 GB C) 16 GB D) 64 GB
A) 2 GHz dual-core processor B) 1 GHz or faster processor or SoC C) 3 GHz processor D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Audio CD only B) Printer cable C) Network cable D) Installation media such as a bootable flash drive or optical media
A) ESC or F12 B) DEL or F2 C) F5 or F6 D) F1 or F3
A) F8 B) F12 C) F2 D) F10
A) Secure B) Legacy C) Modern D) UEFI
A) Finish B) Next C) Back D) Cancel
A) Restart B) Repair C) Update D) Install now
A) Skip license B) Activate later C) Use trial mode D) I don't have a product key
A) The computer brand B) The edition activated by the product key C) The monitor resolution D) The keyboard layout
A) I accept the license terms B) I decline the license terms C) Offline installation D) Custom license
A) Repair your computer B) Custom: Install Windows only (Advanced) C) Upgrade: Install Windows D) Express Install
A) Optical Drive B) Recovery Drive C) System Reserved only D) Drive 0 Unallocated Space
A) Boot mode B) Product key C) Hard drive partition D) Keyboard layout
A) Remove B) Cancel C) Skip D) Back
A) Set up for personal use B) Set up for testing C) Set up for organization D) Set up for repair
A) Printer account B) BIOS password only C) Router account D) Microsoft account information
A) OneDrive B) Cortana C) Timeline D) Task View
A) The printer brand B) The target system's hardware requirements C) The desktop wallpaper D) The screen brightness
A) Programs are generally operating-system dependent B) It removes the need for updates C) It changes the monitor resolution D) Applications never use operating systems
A) Mouse size B) Keyboard color C) Speaker volume D) Software requirements and required updates or utilities
A) Immediately uninstall it B) Delete the operating system C) Disconnect the keyboard D) Reboot the machine before launching the software
A) Desktop theme B) Minimum system requirements C) Screen saver D) User wallpaper
A) Monitor brand B) Printer ink level C) Keyboard layout only D) Compatibility with the operating system version
A) Whether customers can successfully install and set up the software B) Whether the keyboard is wireless C) Whether the monitor has speakers D) Whether the desktop wallpaper loads
A) Keyboard test B) Color test C) Stress test D) Login test
A) The monitor's brightness setting B) The computer's boot animation C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The required scanner driver may not be installed C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) A boot menu shortcut B) An All-in-One DriverPack application C) A BIOS setup password D) A monitor calibration tool
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) The monitor will stop displaying colors B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The BIOS will automatically update D) The keyboard will become wireless
A) `create partition primary` B) `new partition system` C) `make partition active` D) `create disk bootable`
A) `start` B) `active` C) `enable disk` D) `boot`
A) FAT32 increases the computer's RAM B) FAT32 replaces the BIOS chip C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 automatically installs device drivers
A) Remove the active status B) Change the BIOS password C) Copy the operating system files to the prepared USB flash drive D) Delete the USB partition
A) Change the monitor's fan settings B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Install a printer driver D) Replace the keyboard |