A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To pinpoint the problem and avoid unnecessary replacement B) To make the repair take longer C) To replace several components at once D) To avoid testing the computer
A) Check whether the RAM is installed correctly. B) Replace the motherboard immediately. C) Remove the operating system. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) The network card is disconnected. D) Heat transfer from the CPU is reduced.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician C places components anywhere on the worktable. B) Technician D uses ESD protection and handles the components carefully. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They remove software errors. B) They prevent all hardware failures. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Leave the computer running so the fans keep moving air. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Remove components first and check safety precautions afterward.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) Software updated B) Components handled without ESD protection C) Hardware cleaned D) System tested
A) Clean the case only when it becomes visibly dirty. B) Update software but ignore hardware condition. C) Replace components regularly even when no problem is found. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To increase the physical size of the computer B) To prevent the computer from using storage devices C) To replace the need for hardware cleaning D) To help keep software current and functioning properly
A) To make the computer consume more power B) To avoid testing the completed work C) To verify whether the system is functioning properly and identify remaining problems D) To increase the number of installed components
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Remove all applications and leave the hardware untouched.
A) The remaining error still needs to be identified and diagnosed. B) All hardware should be replaced immediately. C) The system is fully repaired because the hardware is clean. D) The error can be ignored because maintenance is complete.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because maintenance is needed only after failure. C) Appropriate, because dust does not affect system performance. D) Poor practice only if the computer also has outdated software.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 1 GB B) 2 GB C) 4 GB D) 8 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 16 GB B) 32 GB C) 20 GB D) 64 GB
A) 3 GHz processor B) 2 GHz dual-core processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) DirectX 7 with WDDM 2.0 B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) OpenGL 4.0 only
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Printer cable D) Network cable
A) F5 or F6 B) ESC or F12 C) F1 or F3 D) DEL or F2
A) F12 B) F10 C) F8 D) F2
A) Legacy B) UEFI C) Modern D) Secure
A) Back B) Next C) Cancel D) Finish
A) Repair B) Restart C) Update D) Install now
A) Use trial mode B) Skip license C) Activate later D) I don't have a product key
A) The keyboard layout B) The monitor resolution C) The edition activated by the product key D) The computer brand
A) Offline installation B) I decline the license terms C) I accept the license terms D) Custom license
A) Upgrade: Install Windows B) Repair your computer C) Express Install D) Custom: Install Windows only (Advanced)
A) Recovery Drive B) Optical Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Boot mode B) Product key C) Keyboard layout D) Hard drive partition
A) Cancel B) Remove C) Back D) Skip
A) Set up for testing B) Set up for repair C) Set up for organization D) Set up for personal use
A) Printer account B) Microsoft account information C) BIOS password only D) Router account
A) OneDrive B) Cortana C) Timeline D) Task View
A) The desktop wallpaper B) The printer brand C) The screen brightness D) The target system's hardware requirements
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) Applications never use operating systems D) It removes the need for updates
A) Speaker volume B) Mouse size C) Software requirements and required updates or utilities D) Keyboard color
A) Immediately uninstall it B) Delete the operating system C) Reboot the machine before launching the software D) Disconnect the keyboard
A) Screen saver B) Minimum system requirements C) Desktop theme D) User wallpaper
A) Monitor brand B) Printer ink level C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether the keyboard is wireless C) Whether the monitor has speakers D) Whether customers can successfully install and set up the software
A) Login test B) Keyboard test C) Color test D) Stress test
A) The user's wallpaper and desktop theme B) The monitor's brightness setting C) The hardware specification, brand name, and device code D) The computer's boot animation
A) The computer must perform a warm boot B) The computer needs a new BIOS password C) The required scanner driver may not be installed D) The hard drive must be converted to GPT
A) A BIOS setup password B) A boot menu shortcut C) A monitor calibration tool D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk changes the CPU speed C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will automatically install Windows
A) The keyboard will become wireless B) The BIOS will automatically update C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create disk bootable` B) `make partition active` C) `create partition primary` D) `new partition system`
A) `active` B) `boot` C) `enable disk` D) `start`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 replaces the BIOS chip
A) Remove the active status B) Delete the USB partition C) Change the BIOS password D) Copy the operating system files to the prepared USB flash drive
A) Change the monitor's fan settings B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Install a printer driver D) Replace the keyboard |