A) To clean dust from components B) To organize cables inside the case C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To make the repair take longer D) To avoid testing the computer
A) Check whether the RAM is installed correctly. B) Replace the power supply without testing. C) Replace the motherboard immediately. D) Remove the operating system.
A) The operating system needs reinstalling. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The RAM has too much storage capacity.
A) Ignore the symptoms if the computer still turns on. B) Replace several components until the computer works. C) Reinstall all software before checking the hardware. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician C places components anywhere on the worktable. B) Technician D uses ESD protection and handles the components carefully. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They test electrical circuits. C) They remove software errors. D) They prevent all hardware failures.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Leave the computer running so the fans keep moving air. D) Remove components first and check safety precautions afterward.
A) Replace the fan immediately without checking its condition. B) Ignore the dust because the fan is still spinning. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Install additional software before cleaning the hardware.
A) Disconnect all storage devices permanently. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Software updated B) Hardware cleaned C) Components handled without ESD protection D) System tested
A) Clean the case only when it becomes visibly dirty. B) Replace components regularly even when no problem is found. C) Update software but ignore hardware condition. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To increase the number of installed components B) To avoid testing the completed work C) To verify whether the system is functioning properly and identify remaining problems D) To make the computer consume more power
A) Ignore the dust and update only one application. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) All hardware should be replaced immediately. C) The system is fully repaired because the hardware is clean. D) The error can be ignored because maintenance is complete.
A) Appropriate, because maintenance is needed only after failure. B) Appropriate, because dust does not affect system performance. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Poor practice only if the computer also has outdated software.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 8 GB C) 2 GB D) 4 GB
A) 4 GB B) 1 GB C) 8 GB D) 2 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 20 GB B) 64 GB C) 16 GB D) 32 GB
A) 3 GHz processor B) 1 GHz or faster processor or SoC C) 2 GHz dual-core processor D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 10 only C) DirectX 7 with WDDM 2.0 D) DirectX 9 or later with WDDM 1.0 driver
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Network cable D) Printer cable
A) F5 or F6 B) F1 or F3 C) ESC or F12 D) DEL or F2
A) F8 B) F2 C) F12 D) F10
A) Legacy B) Secure C) UEFI D) Modern
A) Back B) Finish C) Cancel D) Next
A) Repair B) Restart C) Install now D) Update
A) Activate later B) Use trial mode C) I don't have a product key D) Skip license
A) The monitor resolution B) The computer brand C) The keyboard layout D) The edition activated by the product key
A) Custom license B) Offline installation C) I accept the license terms D) I decline the license terms
A) Upgrade: Install Windows B) Custom: Install Windows only (Advanced) C) Express Install D) Repair your computer
A) System Reserved only B) Drive 0 Unallocated Space C) Recovery Drive D) Optical Drive
A) Keyboard layout B) Boot mode C) Product key D) Hard drive partition
A) Cancel B) Remove C) Back D) Skip
A) Set up for organization B) Set up for testing C) Set up for repair D) Set up for personal use
A) Printer account B) Microsoft account information C) BIOS password only D) Router account
A) Cortana B) Task View C) Timeline D) OneDrive
A) The screen brightness B) The printer brand C) The target system's hardware requirements D) The desktop wallpaper
A) It removes the need for updates B) Applications never use operating systems C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Software requirements and required updates or utilities B) Speaker volume C) Keyboard color D) Mouse size
A) Immediately uninstall it B) Delete the operating system C) Disconnect the keyboard D) Reboot the machine before launching the software
A) Screen saver B) Desktop theme C) Minimum system requirements D) User wallpaper
A) Keyboard layout only B) Monitor brand C) Compatibility with the operating system version D) Printer ink level
A) Whether the desktop wallpaper loads B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Stress test B) Keyboard test C) Color test D) Login test
A) The computer's boot animation B) The user's wallpaper and desktop theme C) The monitor's brightness setting D) The hardware specification, brand name, and device code
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) A monitor calibration tool B) A boot menu shortcut C) An All-in-One DriverPack application D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) Selecting the wrong disk changes the CPU speed D) The wrong disk will automatically install Windows
A) The monitor will stop displaying colors B) The keyboard will become wireless C) The BIOS will automatically update D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create disk bootable` B) `new partition system` C) `create partition primary` D) `make partition active`
A) `active` B) `boot` C) `start` D) `enable disk`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 increases the computer's RAM C) FAT32 replaces the BIOS chip D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Delete the USB partition C) Remove the active status D) Copy the operating system files to the prepared USB flash drive
A) Install a printer driver B) Replace the keyboard C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Change the monitor's fan settings |