A) To organize cables inside the case B) To clean dust from components C) To install screws in the system unit D) To identify and troubleshoot system problems
A) To avoid testing the computer B) To replace several components at once C) To make the repair take longer D) To pinpoint the problem and avoid unnecessary replacement
A) Replace the motherboard immediately. B) Replace the power supply without testing. C) Check whether the RAM is installed correctly. D) Remove the operating system.
A) The network card is disconnected. B) The RAM has too much storage capacity. C) Heat transfer from the CPU is reduced. D) The operating system needs reinstalling.
A) Reinstall all software before checking the hardware. B) Replace several components until the computer works. C) Ignore the symptoms if the computer still turns on. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician D uses ESD protection and handles the components carefully. B) Technician C places components anywhere on the worktable. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They prevent all hardware failures. B) They remove software errors. C) They help keep cables neatly organized. D) They test electrical circuits.
A) Leave the computer running so the fans keep moving air. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Remove components first and check safety precautions afterward.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) Hardware cleaned B) Software updated C) System tested D) Components handled without ESD protection
A) Update software but ignore hardware condition. B) Clean the case only when it becomes visibly dirty. C) Replace components regularly even when no problem is found. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To replace the need for hardware cleaning B) To prevent the computer from using storage devices C) To help keep software current and functioning properly D) To increase the physical size of the computer
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To avoid testing the completed work
A) Clean the hardware safely, update the software, and check the system for errors. B) Ignore the dust and update only one application. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The system is fully repaired because the hardware is clean. C) All hardware should be replaced immediately. D) The error can be ignored because maintenance is complete.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because dust does not affect system performance. D) Poor practice only if the computer also has outdated software.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 16 GB B) 20 GB C) 32 GB D) 64 GB
A) 1 GHz or faster processor or SoC B) 500 MHz processor C) 2 GHz dual-core processor D) 3 GHz processor
A) DirectX 10 only B) DirectX 7 with WDDM 2.0 C) OpenGL 4.0 only D) DirectX 9 or later with WDDM 1.0 driver
A) Printer cable B) Installation media such as a bootable flash drive or optical media C) Network cable D) Audio CD only
A) DEL or F2 B) F1 or F3 C) F5 or F6 D) ESC or F12
A) F2 B) F8 C) F10 D) F12
A) Legacy B) Modern C) Secure D) UEFI
A) Cancel B) Next C) Back D) Finish
A) Update B) Restart C) Repair D) Install now
A) Use trial mode B) Activate later C) Skip license D) I don't have a product key
A) The monitor resolution B) The keyboard layout C) The computer brand D) The edition activated by the product key
A) Custom license B) I decline the license terms C) Offline installation D) I accept the license terms
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Upgrade: Install Windows D) Express Install
A) Recovery Drive B) System Reserved only C) Drive 0 Unallocated Space D) Optical Drive
A) Product key B) Boot mode C) Keyboard layout D) Hard drive partition
A) Skip B) Back C) Remove D) Cancel
A) Set up for testing B) Set up for repair C) Set up for personal use D) Set up for organization
A) Microsoft account information B) Printer account C) Router account D) BIOS password only
A) OneDrive B) Timeline C) Cortana D) Task View
A) The target system's hardware requirements B) The desktop wallpaper C) The printer brand D) The screen brightness
A) Applications never use operating systems B) It removes the need for updates C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Speaker volume B) Mouse size C) Keyboard color D) Software requirements and required updates or utilities
A) Disconnect the keyboard B) Delete the operating system C) Reboot the machine before launching the software D) Immediately uninstall it
A) Minimum system requirements B) Screen saver C) User wallpaper D) Desktop theme
A) Keyboard layout only B) Printer ink level C) Compatibility with the operating system version D) Monitor brand
A) Whether customers can successfully install and set up the software B) Whether the monitor has speakers C) Whether the desktop wallpaper loads D) Whether the keyboard is wireless
A) Login test B) Color test C) Keyboard test D) Stress test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The required scanner driver may not be installed C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) An All-in-One DriverPack application B) A boot menu shortcut C) A BIOS setup password D) A monitor calibration tool
A) The wrong disk will automatically install Windows B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will increase RAM capacity D) Selecting the wrong disk changes the CPU speed
A) The BIOS will automatically update B) The monitor will stop displaying colors C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The keyboard will become wireless
A) `new partition system` B) `make partition active` C) `create partition primary` D) `create disk bootable`
A) `start` B) `enable disk` C) `active` D) `boot`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 replaces the BIOS chip D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Remove the active status B) Delete the USB partition C) Change the BIOS password D) Copy the operating system files to the prepared USB flash drive
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Change the monitor's fan settings C) Install a printer driver D) Replace the keyboard |