A) To install screws in the system unit B) To clean dust from components C) To organize cables inside the case D) To identify and troubleshoot system problems
A) To replace several components at once B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To make the repair take longer
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the power supply without testing.
A) Heat transfer from the CPU is reduced. B) The operating system needs reinstalling. C) The network card is disconnected. D) The RAM has too much storage capacity.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician C places components anywhere on the worktable. B) Technician D uses ESD protection and handles the components carefully. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They test electrical circuits. B) They prevent all hardware failures. C) They help keep cables neatly organized. D) They remove software errors.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Leave the computer running so the fans keep moving air. D) Remove components first and check safety precautions afterward.
A) Ignore the dust because the fan is still spinning. B) Install additional software before cleaning the hardware. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Remove all installed applications. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) System tested B) Software updated C) Hardware cleaned D) Components handled without ESD protection
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Update software but ignore hardware condition. C) Clean the case only when it becomes visibly dirty. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To prevent the computer from using storage devices B) To replace the need for hardware cleaning C) To increase the physical size of the computer D) To help keep software current and functioning properly
A) To increase the number of installed components B) To verify whether the system is functioning properly and identify remaining problems C) To make the computer consume more power D) To avoid testing the completed work
A) Ignore the dust and update only one application. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice only if the computer also has outdated software. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because dust does not affect system performance.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 2 GB B) 8 GB C) 4 GB D) 1 GB
A) 4 GB B) 2 GB C) 1 GB D) 8 GB
A) 20 GB B) 16 GB C) 32 GB D) 64 GB
A) 32 GB B) 20 GB C) 16 GB D) 64 GB
A) 2 GHz dual-core processor B) 1 GHz or faster processor or SoC C) 500 MHz processor D) 3 GHz processor
A) DirectX 10 only B) OpenGL 4.0 only C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 7 with WDDM 2.0
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Network cable D) Printer cable
A) DEL or F2 B) F5 or F6 C) ESC or F12 D) F1 or F3
A) F2 B) F10 C) F8 D) F12
A) Secure B) UEFI C) Legacy D) Modern
A) Back B) Cancel C) Finish D) Next
A) Install now B) Repair C) Restart D) Update
A) Use trial mode B) I don't have a product key C) Activate later D) Skip license
A) The edition activated by the product key B) The computer brand C) The monitor resolution D) The keyboard layout
A) Offline installation B) I accept the license terms C) Custom license D) I decline the license terms
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Upgrade: Install Windows D) Express Install
A) Drive 0 Unallocated Space B) System Reserved only C) Recovery Drive D) Optical Drive
A) Product key B) Hard drive partition C) Boot mode D) Keyboard layout
A) Skip B) Back C) Cancel D) Remove
A) Set up for personal use B) Set up for repair C) Set up for organization D) Set up for testing
A) BIOS password only B) Microsoft account information C) Printer account D) Router account
A) Task View B) Cortana C) OneDrive D) Timeline
A) The target system's hardware requirements B) The printer brand C) The screen brightness D) The desktop wallpaper
A) It removes the need for updates B) Applications never use operating systems C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Software requirements and required updates or utilities B) Keyboard color C) Speaker volume D) Mouse size
A) Immediately uninstall it B) Reboot the machine before launching the software C) Disconnect the keyboard D) Delete the operating system
A) Minimum system requirements B) User wallpaper C) Desktop theme D) Screen saver
A) Monitor brand B) Compatibility with the operating system version C) Printer ink level D) Keyboard layout only
A) Whether customers can successfully install and set up the software B) Whether the keyboard is wireless C) Whether the desktop wallpaper loads D) Whether the monitor has speakers
A) Color test B) Login test C) Keyboard test D) Stress test
A) The computer's boot animation B) The hardware specification, brand name, and device code C) The user's wallpaper and desktop theme D) The monitor's brightness setting
A) The hard drive must be converted to GPT B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The computer must perform a warm boot
A) An All-in-One DriverPack application B) A boot menu shortcut C) A monitor calibration tool D) A BIOS setup password
A) The wrong disk will automatically install Windows B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will increase RAM capacity D) Selecting the wrong disk changes the CPU speed
A) The BIOS will automatically update B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The monitor will stop displaying colors D) The keyboard will become wireless
A) `create partition primary` B) `create disk bootable` C) `make partition active` D) `new partition system`
A) `active` B) `start` C) `boot` D) `enable disk`
A) FAT32 replaces the BIOS chip B) FAT32 increases the computer's RAM C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 automatically installs device drivers
A) Delete the USB partition B) Change the BIOS password C) Remove the active status D) Copy the operating system files to the prepared USB flash drive
A) Install a printer driver B) Replace the keyboard C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Change the monitor's fan settings |