A) To identify and troubleshoot system problems B) To organize cables inside the case C) To clean dust from components D) To install screws in the system unit
A) To replace several components at once B) To make the repair take longer C) To pinpoint the problem and avoid unnecessary replacement D) To avoid testing the computer
A) Replace the motherboard immediately. B) Remove the operating system. C) Check whether the RAM is installed correctly. D) Replace the power supply without testing.
A) The operating system needs reinstalling. B) The network card is disconnected. C) Heat transfer from the CPU is reduced. D) The RAM has too much storage capacity.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Reinstall all software before checking the hardware. C) Ignore the symptoms if the computer still turns on. D) Replace several components until the computer works.
A) Technician C places components anywhere on the worktable. B) Technician B works quickly and ignores static electricity. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They prevent all hardware failures. B) They help keep cables neatly organized. C) They remove software errors. D) They test electrical circuits.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Leave the computer running so the fans keep moving air. C) Remove components first and check safety precautions afterward. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Install additional software before cleaning the hardware. C) Ignore the dust because the fan is still spinning. D) Replace the fan immediately without checking its condition.
A) Disconnect all storage devices permanently. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) System tested C) Software updated D) Hardware cleaned
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Update software but ignore hardware condition. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To replace the need for hardware cleaning C) To increase the physical size of the computer D) To help keep software current and functioning properly
A) To make the computer consume more power B) To increase the number of installed components C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) The system is fully repaired because the hardware is clean. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The error can be ignored because maintenance is complete.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Poor practice only if the computer also has outdated software. C) Appropriate, because dust does not affect system performance. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 2 GB C) 4 GB D) 8 GB
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 20 GB B) 64 GB C) 16 GB D) 32 GB
A) 1 GHz or faster processor or SoC B) 2 GHz dual-core processor C) 3 GHz processor D) 500 MHz processor
A) DirectX 7 with WDDM 2.0 B) DirectX 9 or later with WDDM 1.0 driver C) OpenGL 4.0 only D) DirectX 10 only
A) Audio CD only B) Network cable C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) DEL or F2 B) ESC or F12 C) F5 or F6 D) F1 or F3
A) F12 B) F2 C) F10 D) F8
A) Modern B) Secure C) UEFI D) Legacy
A) Finish B) Back C) Cancel D) Next
A) Repair B) Restart C) Update D) Install now
A) Use trial mode B) I don't have a product key C) Skip license D) Activate later
A) The computer brand B) The keyboard layout C) The edition activated by the product key D) The monitor resolution
A) I decline the license terms B) I accept the license terms C) Offline installation D) Custom license
A) Custom: Install Windows only (Advanced) B) Upgrade: Install Windows C) Repair your computer D) Express Install
A) Optical Drive B) Drive 0 Unallocated Space C) Recovery Drive D) System Reserved only
A) Keyboard layout B) Boot mode C) Product key D) Hard drive partition
A) Remove B) Back C) Skip D) Cancel
A) Set up for organization B) Set up for testing C) Set up for repair D) Set up for personal use
A) Microsoft account information B) BIOS password only C) Printer account D) Router account
A) Task View B) OneDrive C) Timeline D) Cortana
A) The desktop wallpaper B) The target system's hardware requirements C) The printer brand D) The screen brightness
A) It removes the need for updates B) Programs are generally operating-system dependent C) It changes the monitor resolution D) Applications never use operating systems
A) Speaker volume B) Software requirements and required updates or utilities C) Mouse size D) Keyboard color
A) Delete the operating system B) Immediately uninstall it C) Reboot the machine before launching the software D) Disconnect the keyboard
A) Desktop theme B) Minimum system requirements C) User wallpaper D) Screen saver
A) Printer ink level B) Monitor brand C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether customers can successfully install and set up the software D) Whether the keyboard is wireless
A) Stress test B) Keyboard test C) Color test D) Login test
A) The monitor's brightness setting B) The computer's boot animation C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The hard drive must be converted to GPT B) The computer must perform a warm boot C) The computer needs a new BIOS password D) The required scanner driver may not be installed
A) A boot menu shortcut B) A BIOS setup password C) An All-in-One DriverPack application D) A monitor calibration tool
A) The wrong disk will automatically install Windows B) Selecting the wrong disk changes the CPU speed C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will increase RAM capacity
A) The keyboard will become wireless B) The monitor will stop displaying colors C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The BIOS will automatically update
A) `make partition active` B) `new partition system` C) `create partition primary` D) `create disk bootable`
A) `enable disk` B) `start` C) `active` D) `boot`
A) FAT32 replaces the BIOS chip B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 automatically installs device drivers D) FAT32 increases the computer's RAM
A) Change the BIOS password B) Delete the USB partition C) Remove the active status D) Copy the operating system files to the prepared USB flash drive
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Install a printer driver C) Change the monitor's fan settings D) Replace the keyboard |