A) To clean dust from components B) To install screws in the system unit C) To identify and troubleshoot system problems D) To organize cables inside the case
A) To pinpoint the problem and avoid unnecessary replacement B) To make the repair take longer C) To replace several components at once D) To avoid testing the computer
A) Remove the operating system. B) Check whether the RAM is installed correctly. C) Replace the power supply without testing. D) Replace the motherboard immediately.
A) The network card is disconnected. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The RAM has too much storage capacity.
A) Replace several components until the computer works. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They test electrical circuits. C) They prevent all hardware failures. D) They remove software errors.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Leave the computer running so the fans keep moving air. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Ignore the dust because the fan is still spinning. B) Install additional software before cleaning the hardware. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) System tested C) Hardware cleaned D) Software updated
A) Replace components regularly even when no problem is found. B) Clean the case only when it becomes visibly dirty. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To help keep software current and functioning properly B) To prevent the computer from using storage devices C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To avoid testing the completed work D) To increase the number of installed components
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The remaining error still needs to be identified and diagnosed. C) The system is fully repaired because the hardware is clean. D) The error can be ignored because maintenance is complete.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because dust does not affect system performance. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 2 GB C) 4 GB D) 8 GB
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 16 GB B) 64 GB C) 20 GB D) 32 GB
A) 20 GB B) 64 GB C) 16 GB D) 32 GB
A) 1 GHz or faster processor or SoC B) 500 MHz processor C) 3 GHz processor D) 2 GHz dual-core processor
A) OpenGL 4.0 only B) DirectX 10 only C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 7 with WDDM 2.0
A) Printer cable B) Installation media such as a bootable flash drive or optical media C) Network cable D) Audio CD only
A) DEL or F2 B) F5 or F6 C) ESC or F12 D) F1 or F3
A) F2 B) F10 C) F8 D) F12
A) UEFI B) Legacy C) Secure D) Modern
A) Next B) Finish C) Back D) Cancel
A) Update B) Repair C) Install now D) Restart
A) Skip license B) Use trial mode C) I don't have a product key D) Activate later
A) The computer brand B) The monitor resolution C) The keyboard layout D) The edition activated by the product key
A) Offline installation B) Custom license C) I decline the license terms D) I accept the license terms
A) Repair your computer B) Upgrade: Install Windows C) Custom: Install Windows only (Advanced) D) Express Install
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Product key B) Keyboard layout C) Hard drive partition D) Boot mode
A) Back B) Skip C) Remove D) Cancel
A) Set up for testing B) Set up for repair C) Set up for personal use D) Set up for organization
A) BIOS password only B) Router account C) Microsoft account information D) Printer account
A) Timeline B) OneDrive C) Cortana D) Task View
A) The target system's hardware requirements B) The desktop wallpaper C) The screen brightness D) The printer brand
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) It removes the need for updates D) Applications never use operating systems
A) Mouse size B) Speaker volume C) Software requirements and required updates or utilities D) Keyboard color
A) Delete the operating system B) Disconnect the keyboard C) Reboot the machine before launching the software D) Immediately uninstall it
A) Minimum system requirements B) Screen saver C) User wallpaper D) Desktop theme
A) Monitor brand B) Printer ink level C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether the keyboard is wireless C) Whether customers can successfully install and set up the software D) Whether the monitor has speakers
A) Keyboard test B) Stress test C) Color test D) Login test
A) The user's wallpaper and desktop theme B) The hardware specification, brand name, and device code C) The monitor's brightness setting D) The computer's boot animation
A) The required scanner driver may not be installed B) The computer needs a new BIOS password C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) A BIOS setup password B) A monitor calibration tool C) An All-in-One DriverPack application D) A boot menu shortcut
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will increase RAM capacity C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The BIOS will automatically update C) The monitor will stop displaying colors D) The keyboard will become wireless
A) `new partition system` B) `create disk bootable` C) `make partition active` D) `create partition primary`
A) `active` B) `start` C) `enable disk` D) `boot`
A) FAT32 automatically installs device drivers B) FAT32 increases the computer's RAM C) FAT32 replaces the BIOS chip D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Delete the USB partition D) Change the BIOS password
A) Replace the keyboard B) Install a printer driver C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Change the monitor's fan settings |