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Computer System Maintenance and Troubleshooting 2 - Kvíz
Közreműködött: GhostCore
  • 1. What is the primary purpose of creating an equipment maintenance schedule?
A) To eliminate the need for inspections
B) To prevent users from operating computers
C) To replace all computer equipment yearly
D) To guide personnel in performing maintenance tasks properly
  • 2. Which activity is specifically considered hardware maintenance?
A) Updating customer records
B) Adding software functions
C) Reorganizing fragmented files
D) Testing and cleaning equipment
  • 3. A laboratory wants to ensure that scheduled maintenance is actually performed and documented. What should it use?
A) A maintenance checklist
B) A waste segregation list only
C) A user password list
D) A purchase request only
  • 4. Which practice best helps prolong the life of a computer according to the module?
A) Move the computer while it is running
B) Place the computer in a well-ventilated area
C) Keep the computer in a closed cabinet
D) Place liquids beside the computer
  • 5. Before moving a computer to another location, what should be done first?
A) Disconnect only the keyboard
B) Remove the monitor only
C) Turn it off and unplug it
D) Leave it running
  • 6. Which is an example of software or program maintenance?
A) Updating application programs and fixing bugs
B) Sweeping the computer laboratory
C) Checking electrical cables
D) Cleaning dust from the system unit
  • 7. Why is regular maintenance important for a computer system and network?
A) It increases efficiency and can reduce major repair expenses
B) It guarantees that no hardware will ever fail
C) It prevents users from accessing the system
D) It removes the need for software updates
  • 8. A technician notices that temporary files are accumulating on a workstation. Which maintenance action is most appropriate?
A) Reformat the hard drive immediately
B) Replace the motherboard
C) Disable the antivirus
D) Delete temporary files
  • 9. Which activity is included in the module's software maintenance plan?
A) Moving the computer while powered on
B) Updating antivirus and spyware protection
C) Removing all system files
D) Cleaning only the monitor screen
  • 10. A computer laboratory has no internet connection during inspection. Which checklist item may appropriately be marked NO based on the module?
A) Cleaning the PC inside and out
B) Performing a full diagnostic check
C) Getting the latest software update for the operating system
D) Checking the hardware
  • 11. Which activity belongs to the monthly CSS workshop housekeeping schedule?
A) Sweeping the floor
B) Checking for trash before leaving
C) Wiping the whiteboard
D) Conducting an inventory
  • 12. Which activity is listed as a weekly housekeeping task?
A) Conducting a full inventory
B) Cleaning and checking tools, machines, supplies, and materials
C) Inspecting the electrical system
D) Cleaning the air-conditioning filter
  • 13. Before using an external storage device, what should a technician do?
A) Scan and clean the device
B) Format the computer
C) Immediately open every file
D) Disable security software
  • 14. After using an external storage device, what is the proper action?
A) Restart the computer without ejecting
B) Pull it out immediately
C) Leave it connected permanently
D) Close the program and eject the device properly
  • 15. A student finishes using a laboratory computer. Which sequence best follows the maintenance procedure?
A) Unplug the computer while running, then shut down
B) Properly shut down the computer, then turn off the AVR/UPS
C) Turn off the AVR/UPS first, then shut down
D) Leave the computer running and turn off the monitor
  • 16. A computer suddenly crashes while being used. Which maintenance action listed in the module may be performed?
A) Reformat the hard drive immediately
B) Remove the operating system
C) Replace the processor immediately
D) Reboot the computer
  • 17. Why is an incremental backup useful?
A) It replaces the operating system
B) It backs up updated files for each date
C) It prevents the need for antivirus software
D) It deletes all previous backups
  • 18. A technician finds a computer overheating. Which recommendation is supported by the maintenance module?
A) Apply thermal paste to the CPU and check whether the fan is working
B) Disable the CPU fan
C) Cover the ventilation openings
D) Increase the screen brightness
  • 19. A computer is tagged as DANGER because its power-supply cord has cuts. What is the most appropriate interpretation?
A) The computer should be moved while powered on
B) The equipment is ready for normal use
C) The cord should be hidden from users
D) The equipment presents a hazard and should be identified accordingly
  • 20. Which document is used to record findings, recommendations, and subsequent repair actions?
A) Waste Segregation List
B) Breakdown/Repair Report
C) Purchase Request Form
D) Housekeeping Schedule
  • 21. A user reports that sound cuts in and out while several processor-intensive applications are open. What is the best first action?
A) Replace the speakers immediately
B) Reinstall the operating system
C) Shut down processor-intensive applications
D) Replace the monitor
  • 22. There is no sound from the speakers, and the software volume control is turned down. What should be checked?
A) Replace the hard drive
B) Change the monitor resolution
C) Reseat the memory
D) Unmute the volume and adjust the volume slider
  • 23. A computer has a blank screen and the monitor light is off. Which cause should be considered first?
A) The mouse needs cleaning
B) The processor is overheating
C) The operating system is unsupported
D) The monitor is not turned on
  • 24. A monitor displays 'No Connection, Check Signal Cable.' What is the most likely cause described in the module?
A) The hard disk is full
B) The keyboard is defective
C) The CPU fan is too fast
D) The monitor video cable is disconnected
  • 25. A monitor displays 'Out of Range.' What should the technician do?
A) Disable the power supply
B) Increase the resolution further
C) Replace the keyboard
D) Change the video resolution and refresh rate to a supported setting
  • 26. A newly installed device is not recognized. What should the technician check first according to the module?
A) Reformat the hard drive
B) Immediately replace the motherboard
C) Ensure the device is properly and securely connected
D) Delete all device drivers
  • 27. A new external device does not work because its power switch is off. What is the appropriate sequence?
A) Turn off the computer, turn on the external device, then turn on the computer
B) Remove the device and reinstall Windows
C) Turn on the computer and then connect the powered-off device
D) Replace the operating system
  • 28. A computer will not start after a memory upgrade. The memory modules may be wrong or installed in the wrong location. What should be done?
A) Disable the audio device
B) Review system documentation and verify the correct memory modules and installation
C) Replace the monitor
D) Change the screen resolution
  • 29. A computer performs poorly and the processor is hot. Which combination of actions is most appropriate?
A) Increase processor temperature
B) Disable all fans
C) Check airflow, verify fans work, and ensure the heatsink is properly installed
D) Replace the mouse and keyboard
  • 30. A wireless mouse does not respond or moves too slowly. Which troubleshooting approach best matches the module?
A) Change the screen resolution
B) Reformat the hard drive
C) Replace the monitor cable
D) Check device status, check or replace batteries, and reset the receiver and mouse
  • 31. A planned set of activities used to guide personnel in performing computer maintenance.
  • 32. A document used to verify whether planned maintenance activities were performed according to schedule and standards.
  • 33. The type of maintenance involving the testing and cleaning of computer equipment.
  • 34. Maintenance involving routine updating of master files, such as adding or deleting customer records.
  • 35. The process of backing up updated files for each date.
  • 36. The maintenance action of obtaining the latest software update for the operating system.
  • 37. The process of separating computer-related waste according to appropriate disposal methods.
  • 38. A computer condition in which the CPU becomes excessively hot and may require thermal paste and fan inspection.
  • 39. The troubleshooting condition in which the monitor displays no video.
  • 40. The troubleshooting condition in which the monitor reports that the video resolution or refresh rate is unsupported.
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