A) To install screws in the system unit B) To organize cables inside the case C) To identify and troubleshoot system problems D) To clean dust from components
A) To replace several components at once B) To make the repair take longer C) To avoid testing the computer D) To pinpoint the problem and avoid unnecessary replacement
A) Remove the operating system. B) Check whether the RAM is installed correctly. C) Replace the power supply without testing. D) Replace the motherboard immediately.
A) The network card is disconnected. B) The RAM has too much storage capacity. C) Heat transfer from the CPU is reduced. D) The operating system needs reinstalling.
A) Replace several components until the computer works. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician D uses ESD protection and handles the components carefully. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They prevent all hardware failures. B) They test electrical circuits. C) They remove software errors. D) They help keep cables neatly organized.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Leave the computer running so the fans keep moving air. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Replace the fan immediately without checking its condition. B) Install additional software before cleaning the hardware. C) Ignore the dust because the fan is still spinning. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) Software updated C) Hardware cleaned D) System tested
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Update software but ignore hardware condition. C) Clean the case only when it becomes visibly dirty. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To increase the physical size of the computer B) To help keep software current and functioning properly C) To prevent the computer from using storage devices D) To replace the need for hardware cleaning
A) To avoid testing the completed work B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To make the computer consume more power
A) Clean the hardware safely, update the software, and check the system for errors. B) Clean the hardware safely, update the software, and check the system for errors. C) Ignore the dust and update only one application. D) Remove all applications and leave the hardware untouched.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) The system is fully repaired because the hardware is clean. D) All hardware should be replaced immediately.
A) Poor practice only if the computer also has outdated software. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because maintenance is needed only after failure. D) Appropriate, because dust does not affect system performance.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 2 GB B) 4 GB C) 8 GB D) 1 GB
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 32 GB B) 64 GB C) 20 GB D) 16 GB
A) 16 GB B) 20 GB C) 64 GB D) 32 GB
A) 2 GHz dual-core processor B) 3 GHz processor C) 500 MHz processor D) 1 GHz or faster processor or SoC
A) DirectX 10 only B) DirectX 9 or later with WDDM 1.0 driver C) OpenGL 4.0 only D) DirectX 7 with WDDM 2.0
A) Installation media such as a bootable flash drive or optical media B) Audio CD only C) Network cable D) Printer cable
A) DEL or F2 B) F5 or F6 C) F1 or F3 D) ESC or F12
A) F10 B) F12 C) F8 D) F2
A) Modern B) UEFI C) Legacy D) Secure
A) Finish B) Back C) Next D) Cancel
A) Repair B) Install now C) Restart D) Update
A) Use trial mode B) Activate later C) I don't have a product key D) Skip license
A) The edition activated by the product key B) The keyboard layout C) The monitor resolution D) The computer brand
A) Offline installation B) I decline the license terms C) I accept the license terms D) Custom license
A) Upgrade: Install Windows B) Repair your computer C) Express Install D) Custom: Install Windows only (Advanced)
A) Recovery Drive B) System Reserved only C) Optical Drive D) Drive 0 Unallocated Space
A) Hard drive partition B) Boot mode C) Keyboard layout D) Product key
A) Cancel B) Skip C) Remove D) Back
A) Set up for personal use B) Set up for repair C) Set up for testing D) Set up for organization
A) Router account B) Printer account C) BIOS password only D) Microsoft account information
A) Cortana B) Task View C) Timeline D) OneDrive
A) The screen brightness B) The printer brand C) The desktop wallpaper D) The target system's hardware requirements
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) Applications never use operating systems D) It removes the need for updates
A) Speaker volume B) Mouse size C) Software requirements and required updates or utilities D) Keyboard color
A) Reboot the machine before launching the software B) Delete the operating system C) Immediately uninstall it D) Disconnect the keyboard
A) Minimum system requirements B) Screen saver C) Desktop theme D) User wallpaper
A) Printer ink level B) Keyboard layout only C) Compatibility with the operating system version D) Monitor brand
A) Whether the desktop wallpaper loads B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Keyboard test B) Stress test C) Login test D) Color test
A) The monitor's brightness setting B) The computer's boot animation C) The user's wallpaper and desktop theme D) The hardware specification, brand name, and device code
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) A monitor calibration tool B) An All-in-One DriverPack application C) A BIOS setup password D) A boot menu shortcut
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk changes the CPU speed C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will automatically install Windows
A) The BIOS will automatically update B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The monitor will stop displaying colors D) The keyboard will become wireless
A) `make partition active` B) `create partition primary` C) `new partition system` D) `create disk bootable`
A) `active` B) `boot` C) `start` D) `enable disk`
A) FAT32 automatically installs device drivers B) FAT32 replaces the BIOS chip C) FAT32 increases the computer's RAM D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Delete the USB partition D) Change the BIOS password
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Install a printer driver C) Replace the keyboard D) Change the monitor's fan settings |