A) To install screws in the system unit B) To clean dust from components C) To organize cables inside the case D) To identify and troubleshoot system problems
A) To pinpoint the problem and avoid unnecessary replacement B) To make the repair take longer C) To avoid testing the computer D) To replace several components at once
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the power supply without testing.
A) The operating system needs reinstalling. B) The network card is disconnected. C) Heat transfer from the CPU is reduced. D) The RAM has too much storage capacity.
A) Replace several components until the computer works. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Reinstall all software before checking the hardware. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician B works quickly and ignores static electricity. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They test electrical circuits. B) They help keep cables neatly organized. C) They prevent all hardware failures. D) They remove software errors.
A) Leave the computer running so the fans keep moving air. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Remove components first and check safety precautions afterward. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Ignore the dust because the fan is still spinning. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Replace the fan immediately without checking its condition. D) Install additional software before cleaning the hardware.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) Components handled without ESD protection B) Hardware cleaned C) System tested D) Software updated
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the case only when it becomes visibly dirty. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To avoid testing the completed work B) To increase the number of installed components C) To verify whether the system is functioning properly and identify remaining problems D) To make the computer consume more power
A) Clean the hardware safely, update the software, and check the system for errors. B) Ignore the dust and update only one application. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The system is fully repaired because the hardware is clean. B) The error can be ignored because maintenance is complete. C) All hardware should be replaced immediately. D) The remaining error still needs to be identified and diagnosed.
A) Poor practice only if the computer also has outdated software. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because maintenance is needed only after failure. D) Appropriate, because dust does not affect system performance.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
A) 8 GB B) 1 GB C) 4 GB D) 2 GB
A) 8 GB B) 4 GB C) 2 GB D) 1 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 20 GB B) 32 GB C) 64 GB D) 16 GB
A) 3 GHz processor B) 1 GHz or faster processor or SoC C) 2 GHz dual-core processor D) 500 MHz processor
A) DirectX 7 with WDDM 2.0 B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) OpenGL 4.0 only
A) Network cable B) Audio CD only C) Installation media such as a bootable flash drive or optical media D) Printer cable
A) F1 or F3 B) ESC or F12 C) F5 or F6 D) DEL or F2
A) F2 B) F12 C) F8 D) F10
A) Modern B) Legacy C) UEFI D) Secure
A) Next B) Cancel C) Back D) Finish
A) Install now B) Update C) Repair D) Restart
A) Use trial mode B) I don't have a product key C) Skip license D) Activate later
A) The edition activated by the product key B) The monitor resolution C) The computer brand D) The keyboard layout
A) Offline installation B) I accept the license terms C) Custom license D) I decline the license terms
A) Express Install B) Upgrade: Install Windows C) Custom: Install Windows only (Advanced) D) Repair your computer
A) Drive 0 Unallocated Space B) Optical Drive C) Recovery Drive D) System Reserved only
A) Keyboard layout B) Boot mode C) Hard drive partition D) Product key
A) Back B) Skip C) Remove D) Cancel
A) Set up for organization B) Set up for repair C) Set up for testing D) Set up for personal use
A) Printer account B) Router account C) BIOS password only D) Microsoft account information
A) OneDrive B) Timeline C) Cortana D) Task View
A) The screen brightness B) The target system's hardware requirements C) The desktop wallpaper D) The printer brand
A) It removes the need for updates B) It changes the monitor resolution C) Applications never use operating systems D) Programs are generally operating-system dependent
A) Speaker volume B) Software requirements and required updates or utilities C) Mouse size D) Keyboard color
A) Disconnect the keyboard B) Delete the operating system C) Reboot the machine before launching the software D) Immediately uninstall it
A) Screen saver B) User wallpaper C) Desktop theme D) Minimum system requirements
A) Compatibility with the operating system version B) Printer ink level C) Monitor brand D) Keyboard layout only
A) Whether the keyboard is wireless B) Whether customers can successfully install and set up the software C) Whether the monitor has speakers D) Whether the desktop wallpaper loads
A) Login test B) Keyboard test C) Stress test D) Color test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The user's wallpaper and desktop theme D) The computer's boot animation
A) The required scanner driver may not be installed B) The computer needs a new BIOS password C) The hard drive must be converted to GPT D) The computer must perform a warm boot
A) A BIOS setup password B) A monitor calibration tool C) An All-in-One DriverPack application D) A boot menu shortcut
A) The wrong disk will automatically install Windows B) Selecting the wrong disk changes the CPU speed C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will increase RAM capacity
A) The keyboard will become wireless B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The BIOS will automatically update D) The monitor will stop displaying colors
A) `new partition system` B) `create partition primary` C) `make partition active` D) `create disk bootable`
A) `boot` B) `active` C) `enable disk` D) `start`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 replaces the BIOS chip C) FAT32 increases the computer's RAM D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Remove the active status C) Copy the operating system files to the prepared USB flash drive D) Delete the USB partition
A) Change the monitor's fan settings B) Install a printer driver C) Replace the keyboard D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |