A) To clean dust from components B) To organize cables inside the case C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To make the repair take longer C) To avoid testing the computer D) To replace several components at once
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the power supply without testing.
A) The network card is disconnected. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The RAM has too much storage capacity.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Reinstall all software before checking the hardware. C) Replace several components until the computer works. D) Ignore the symptoms if the computer still turns on.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician D uses ESD protection and handles the components carefully. D) Technician C places components anywhere on the worktable.
A) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They prevent all hardware failures. C) They test electrical circuits. D) They remove software errors.
A) Leave the computer running so the fans keep moving air. B) Remove components first and check safety precautions afterward. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) System tested B) Hardware cleaned C) Components handled without ESD protection D) Software updated
A) Clean the case only when it becomes visibly dirty. B) Update software but ignore hardware condition. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To avoid testing the completed work D) To increase the number of installed components
A) Ignore the dust and update only one application. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The error can be ignored because maintenance is complete. B) All hardware should be replaced immediately. C) The remaining error still needs to be identified and diagnosed. D) The system is fully repaired because the hardware is clean.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because maintenance is needed only after failure. C) Appropriate, because dust does not affect system performance. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 2 GB B) 1 GB C) 8 GB D) 4 GB
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 64 GB B) 20 GB C) 32 GB D) 16 GB
A) 3 GHz processor B) 500 MHz processor C) 1 GHz or faster processor or SoC D) 2 GHz dual-core processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Installation media such as a bootable flash drive or optical media B) Network cable C) Audio CD only D) Printer cable
A) F5 or F6 B) ESC or F12 C) DEL or F2 D) F1 or F3
A) F10 B) F12 C) F8 D) F2
A) Secure B) Legacy C) Modern D) UEFI
A) Back B) Finish C) Cancel D) Next
A) Install now B) Restart C) Repair D) Update
A) Activate later B) Skip license C) Use trial mode D) I don't have a product key
A) The keyboard layout B) The edition activated by the product key C) The monitor resolution D) The computer brand
A) Offline installation B) Custom license C) I accept the license terms D) I decline the license terms
A) Upgrade: Install Windows B) Express Install C) Repair your computer D) Custom: Install Windows only (Advanced)
A) System Reserved only B) Drive 0 Unallocated Space C) Recovery Drive D) Optical Drive
A) Product key B) Keyboard layout C) Hard drive partition D) Boot mode
A) Cancel B) Back C) Remove D) Skip
A) Set up for personal use B) Set up for testing C) Set up for repair D) Set up for organization
A) BIOS password only B) Microsoft account information C) Router account D) Printer account
A) Cortana B) Task View C) OneDrive D) Timeline
A) The printer brand B) The desktop wallpaper C) The target system's hardware requirements D) The screen brightness
A) It removes the need for updates B) Programs are generally operating-system dependent C) Applications never use operating systems D) It changes the monitor resolution
A) Keyboard color B) Mouse size C) Software requirements and required updates or utilities D) Speaker volume
A) Delete the operating system B) Immediately uninstall it C) Reboot the machine before launching the software D) Disconnect the keyboard
A) Minimum system requirements B) User wallpaper C) Desktop theme D) Screen saver
A) Keyboard layout only B) Compatibility with the operating system version C) Printer ink level D) Monitor brand
A) Whether the monitor has speakers B) Whether the keyboard is wireless C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Color test B) Keyboard test C) Login test D) Stress test
A) The hardware specification, brand name, and device code B) The computer's boot animation C) The monitor's brightness setting D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The computer must perform a warm boot C) The required scanner driver may not be installed D) The hard drive must be converted to GPT
A) A monitor calibration tool B) An All-in-One DriverPack application C) A BIOS setup password D) A boot menu shortcut
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will increase RAM capacity C) The wrong disk will automatically install Windows D) Selecting the wrong disk can result in permanent deletion of data
A) The BIOS will automatically update B) The monitor will stop displaying colors C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The keyboard will become wireless
A) `make partition active` B) `new partition system` C) `create partition primary` D) `create disk bootable`
A) `enable disk` B) `boot` C) `active` D) `start`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 automatically installs device drivers C) FAT32 replaces the BIOS chip D) FAT32 increases the computer's RAM
A) Copy the operating system files to the prepared USB flash drive B) Delete the USB partition C) Change the BIOS password D) Remove the active status
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Change the monitor's fan settings C) Replace the keyboard D) Install a printer driver |