A) To install screws in the system unit B) To identify and troubleshoot system problems C) To clean dust from components D) To organize cables inside the case
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To avoid testing the computer D) To make the repair take longer
A) Replace the motherboard immediately. B) Remove the operating system. C) Check whether the RAM is installed correctly. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The network card is disconnected.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician C places components anywhere on the worktable. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician D uses ESD protection and handles the components carefully. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They remove software errors. C) They prevent all hardware failures. D) They test electrical circuits.
A) Remove components first and check safety precautions afterward. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Leave the computer running so the fans keep moving air.
A) Ignore the dust because the fan is still spinning. B) Replace the fan immediately without checking its condition. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Install additional software before cleaning the hardware.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Software updated B) Hardware cleaned C) Components handled without ESD protection D) System tested
A) Clean the case only when it becomes visibly dirty. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Update software but ignore hardware condition. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To replace the need for hardware cleaning B) To prevent the computer from using storage devices C) To increase the physical size of the computer D) To help keep software current and functioning properly
A) To verify whether the system is functioning properly and identify remaining problems B) To avoid testing the completed work C) To increase the number of installed components D) To make the computer consume more power
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Remove all applications and leave the hardware untouched.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The system is fully repaired because the hardware is clean.
A) Appropriate, because dust does not affect system performance. B) Appropriate, because maintenance is needed only after failure. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Poor practice only if the computer also has outdated software.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 2 GB B) 8 GB C) 1 GB D) 4 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 20 GB B) 32 GB C) 16 GB D) 64 GB
A) 32 GB B) 16 GB C) 20 GB D) 64 GB
A) 1 GHz or faster processor or SoC B) 500 MHz processor C) 3 GHz processor D) 2 GHz dual-core processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 7 with WDDM 2.0 C) DirectX 10 only D) OpenGL 4.0 only
A) Network cable B) Audio CD only C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) DEL or F2 C) ESC or F12 D) F1 or F3
A) F2 B) F12 C) F10 D) F8
A) Secure B) UEFI C) Legacy D) Modern
A) Cancel B) Back C) Finish D) Next
A) Repair B) Restart C) Update D) Install now
A) Skip license B) I don't have a product key C) Activate later D) Use trial mode
A) The keyboard layout B) The computer brand C) The edition activated by the product key D) The monitor resolution
A) Offline installation B) I accept the license terms C) I decline the license terms D) Custom license
A) Upgrade: Install Windows B) Repair your computer C) Custom: Install Windows only (Advanced) D) Express Install
A) Drive 0 Unallocated Space B) System Reserved only C) Optical Drive D) Recovery Drive
A) Hard drive partition B) Product key C) Keyboard layout D) Boot mode
A) Back B) Skip C) Cancel D) Remove
A) Set up for personal use B) Set up for organization C) Set up for testing D) Set up for repair
A) Printer account B) Router account C) BIOS password only D) Microsoft account information
A) OneDrive B) Task View C) Timeline D) Cortana
A) The screen brightness B) The printer brand C) The target system's hardware requirements D) The desktop wallpaper
A) Applications never use operating systems B) It changes the monitor resolution C) Programs are generally operating-system dependent D) It removes the need for updates
A) Mouse size B) Speaker volume C) Software requirements and required updates or utilities D) Keyboard color
A) Reboot the machine before launching the software B) Delete the operating system C) Disconnect the keyboard D) Immediately uninstall it
A) Desktop theme B) Screen saver C) Minimum system requirements D) User wallpaper
A) Printer ink level B) Monitor brand C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the monitor has speakers B) Whether the desktop wallpaper loads C) Whether customers can successfully install and set up the software D) Whether the keyboard is wireless
A) Stress test B) Login test C) Color test D) Keyboard test
A) The computer's boot animation B) The monitor's brightness setting C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The hard drive must be converted to GPT B) The computer needs a new BIOS password C) The computer must perform a warm boot D) The required scanner driver may not be installed
A) A boot menu shortcut B) A BIOS setup password C) An All-in-One DriverPack application D) A monitor calibration tool
A) The wrong disk will automatically install Windows B) The wrong disk will increase RAM capacity C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The BIOS will automatically update D) The keyboard will become wireless
A) `create partition primary` B) `new partition system` C) `make partition active` D) `create disk bootable`
A) `enable disk` B) `boot` C) `active` D) `start`
A) FAT32 increases the computer's RAM B) FAT32 replaces the BIOS chip C) FAT32 automatically installs device drivers D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Delete the USB partition C) Remove the active status D) Change the BIOS password
A) Install a printer driver B) Replace the keyboard C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |