ThatQuiz Perpustakaan Tes Kerjakan tes ini sekarang
Computer System Maintenance and Troubleshooting 2
Kontribusi oleh: GhostCore
  • 1. What is the primary purpose of creating an equipment maintenance schedule?
A) To replace all computer equipment yearly
B) To prevent users from operating computers
C) To guide personnel in performing maintenance tasks properly
D) To eliminate the need for inspections
  • 2. Which activity is specifically considered hardware maintenance?
A) Updating customer records
B) Adding software functions
C) Testing and cleaning equipment
D) Reorganizing fragmented files
  • 3. A laboratory wants to ensure that scheduled maintenance is actually performed and documented. What should it use?
A) A user password list
B) A waste segregation list only
C) A purchase request only
D) A maintenance checklist
  • 4. Which practice best helps prolong the life of a computer according to the module?
A) Place the computer in a well-ventilated area
B) Place liquids beside the computer
C) Keep the computer in a closed cabinet
D) Move the computer while it is running
  • 5. Before moving a computer to another location, what should be done first?
A) Leave it running
B) Turn it off and unplug it
C) Remove the monitor only
D) Disconnect only the keyboard
  • 6. Which is an example of software or program maintenance?
A) Updating application programs and fixing bugs
B) Checking electrical cables
C) Sweeping the computer laboratory
D) Cleaning dust from the system unit
  • 7. Why is regular maintenance important for a computer system and network?
A) It removes the need for software updates
B) It increases efficiency and can reduce major repair expenses
C) It prevents users from accessing the system
D) It guarantees that no hardware will ever fail
  • 8. A technician notices that temporary files are accumulating on a workstation. Which maintenance action is most appropriate?
A) Delete temporary files
B) Replace the motherboard
C) Reformat the hard drive immediately
D) Disable the antivirus
  • 9. Which activity is included in the module's software maintenance plan?
A) Removing all system files
B) Updating antivirus and spyware protection
C) Moving the computer while powered on
D) Cleaning only the monitor screen
  • 10. A computer laboratory has no internet connection during inspection. Which checklist item may appropriately be marked NO based on the module?
A) Performing a full diagnostic check
B) Checking the hardware
C) Cleaning the PC inside and out
D) Getting the latest software update for the operating system
  • 11. Which activity belongs to the monthly CSS workshop housekeeping schedule?
A) Checking for trash before leaving
B) Conducting an inventory
C) Wiping the whiteboard
D) Sweeping the floor
  • 12. Which activity is listed as a weekly housekeeping task?
A) Cleaning the air-conditioning filter
B) Inspecting the electrical system
C) Cleaning and checking tools, machines, supplies, and materials
D) Conducting a full inventory
  • 13. Before using an external storage device, what should a technician do?
A) Immediately open every file
B) Format the computer
C) Disable security software
D) Scan and clean the device
  • 14. After using an external storage device, what is the proper action?
A) Pull it out immediately
B) Leave it connected permanently
C) Close the program and eject the device properly
D) Restart the computer without ejecting
  • 15. A student finishes using a laboratory computer. Which sequence best follows the maintenance procedure?
A) Unplug the computer while running, then shut down
B) Properly shut down the computer, then turn off the AVR/UPS
C) Leave the computer running and turn off the monitor
D) Turn off the AVR/UPS first, then shut down
  • 16. A computer suddenly crashes while being used. Which maintenance action listed in the module may be performed?
A) Reboot the computer
B) Replace the processor immediately
C) Remove the operating system
D) Reformat the hard drive immediately
  • 17. Why is an incremental backup useful?
A) It backs up updated files for each date
B) It prevents the need for antivirus software
C) It replaces the operating system
D) It deletes all previous backups
  • 18. A technician finds a computer overheating. Which recommendation is supported by the maintenance module?
A) Apply thermal paste to the CPU and check whether the fan is working
B) Cover the ventilation openings
C) Disable the CPU fan
D) Increase the screen brightness
  • 19. A computer is tagged as DANGER because its power-supply cord has cuts. What is the most appropriate interpretation?
A) The equipment is ready for normal use
B) The computer should be moved while powered on
C) The cord should be hidden from users
D) The equipment presents a hazard and should be identified accordingly
  • 20. Which document is used to record findings, recommendations, and subsequent repair actions?
A) Waste Segregation List
B) Breakdown/Repair Report
C) Purchase Request Form
D) Housekeeping Schedule
  • 21. A user reports that sound cuts in and out while several processor-intensive applications are open. What is the best first action?
A) Replace the monitor
B) Reinstall the operating system
C) Shut down processor-intensive applications
D) Replace the speakers immediately
  • 22. There is no sound from the speakers, and the software volume control is turned down. What should be checked?
A) Change the monitor resolution
B) Reseat the memory
C) Unmute the volume and adjust the volume slider
D) Replace the hard drive
  • 23. A computer has a blank screen and the monitor light is off. Which cause should be considered first?
A) The operating system is unsupported
B) The processor is overheating
C) The monitor is not turned on
D) The mouse needs cleaning
  • 24. A monitor displays 'No Connection, Check Signal Cable.' What is the most likely cause described in the module?
A) The keyboard is defective
B) The monitor video cable is disconnected
C) The CPU fan is too fast
D) The hard disk is full
  • 25. A monitor displays 'Out of Range.' What should the technician do?
A) Replace the keyboard
B) Increase the resolution further
C) Change the video resolution and refresh rate to a supported setting
D) Disable the power supply
  • 26. A newly installed device is not recognized. What should the technician check first according to the module?
A) Delete all device drivers
B) Ensure the device is properly and securely connected
C) Reformat the hard drive
D) Immediately replace the motherboard
  • 27. A new external device does not work because its power switch is off. What is the appropriate sequence?
A) Remove the device and reinstall Windows
B) Replace the operating system
C) Turn on the computer and then connect the powered-off device
D) Turn off the computer, turn on the external device, then turn on the computer
  • 28. A computer will not start after a memory upgrade. The memory modules may be wrong or installed in the wrong location. What should be done?
A) Review system documentation and verify the correct memory modules and installation
B) Replace the monitor
C) Disable the audio device
D) Change the screen resolution
  • 29. A computer performs poorly and the processor is hot. Which combination of actions is most appropriate?
A) Increase processor temperature
B) Check airflow, verify fans work, and ensure the heatsink is properly installed
C) Replace the mouse and keyboard
D) Disable all fans
  • 30. A wireless mouse does not respond or moves too slowly. Which troubleshooting approach best matches the module?
A) Replace the monitor cable
B) Reformat the hard drive
C) Change the screen resolution
D) Check device status, check or replace batteries, and reset the receiver and mouse
  • 31. A planned set of activities used to guide personnel in performing computer maintenance.
  • 32. A document used to verify whether planned maintenance activities were performed according to schedule and standards.
  • 33. The type of maintenance involving the testing and cleaning of computer equipment.
  • 34. Maintenance involving routine updating of master files, such as adding or deleting customer records.
  • 35. The process of backing up updated files for each date.
  • 36. The maintenance action of obtaining the latest software update for the operating system.
  • 37. The process of separating computer-related waste according to appropriate disposal methods.
  • 38. A computer condition in which the CPU becomes excessively hot and may require thermal paste and fan inspection.
  • 39. The troubleshooting condition in which the monitor displays no video.
  • 40. The troubleshooting condition in which the monitor reports that the video resolution or refresh rate is unsupported.
Dibuat dengan That Quiz — situs untuk pembuatan dan penilaian tes dalam matematika dan mata pelajaran lainnya.