A) To replace all computer equipment yearly B) To prevent users from operating computers C) To eliminate the need for inspections D) To guide personnel in performing maintenance tasks properly
A) Reorganizing fragmented files B) Updating customer records C) Adding software functions D) Testing and cleaning equipment
A) A user password list B) A purchase request only C) A maintenance checklist D) A waste segregation list only
A) Keep the computer in a closed cabinet B) Place liquids beside the computer C) Move the computer while it is running D) Place the computer in a well-ventilated area
A) Disconnect only the keyboard B) Leave it running C) Remove the monitor only D) Turn it off and unplug it
A) Cleaning dust from the system unit B) Updating application programs and fixing bugs C) Sweeping the computer laboratory D) Checking electrical cables
A) It guarantees that no hardware will ever fail B) It prevents users from accessing the system C) It increases efficiency and can reduce major repair expenses D) It removes the need for software updates
A) Disable the antivirus B) Reformat the hard drive immediately C) Replace the motherboard D) Delete temporary files
A) Removing all system files B) Moving the computer while powered on C) Cleaning only the monitor screen D) Updating antivirus and spyware protection
A) Cleaning the PC inside and out B) Performing a full diagnostic check C) Getting the latest software update for the operating system D) Checking the hardware
A) Wiping the whiteboard B) Sweeping the floor C) Checking for trash before leaving D) Conducting an inventory
A) Conducting a full inventory B) Inspecting the electrical system C) Cleaning and checking tools, machines, supplies, and materials D) Cleaning the air-conditioning filter
A) Immediately open every file B) Format the computer C) Disable security software D) Scan and clean the device
A) Leave it connected permanently B) Restart the computer without ejecting C) Pull it out immediately D) Close the program and eject the device properly
A) Properly shut down the computer, then turn off the AVR/UPS B) Turn off the AVR/UPS first, then shut down C) Unplug the computer while running, then shut down D) Leave the computer running and turn off the monitor
A) Reformat the hard drive immediately B) Reboot the computer C) Replace the processor immediately D) Remove the operating system
A) It replaces the operating system B) It backs up updated files for each date C) It deletes all previous backups D) It prevents the need for antivirus software
A) Disable the CPU fan B) Apply thermal paste to the CPU and check whether the fan is working C) Increase the screen brightness D) Cover the ventilation openings
A) The computer should be moved while powered on B) The cord should be hidden from users C) The equipment presents a hazard and should be identified accordingly D) The equipment is ready for normal use
A) Purchase Request Form B) Waste Segregation List C) Breakdown/Repair Report D) Housekeeping Schedule
A) Replace the monitor B) Reinstall the operating system C) Shut down processor-intensive applications D) Replace the speakers immediately
A) Change the monitor resolution B) Unmute the volume and adjust the volume slider C) Replace the hard drive D) Reseat the memory
A) The mouse needs cleaning B) The operating system is unsupported C) The processor is overheating D) The monitor is not turned on
A) The monitor video cable is disconnected B) The hard disk is full C) The CPU fan is too fast D) The keyboard is defective
A) Increase the resolution further B) Replace the keyboard C) Disable the power supply D) Change the video resolution and refresh rate to a supported setting
A) Ensure the device is properly and securely connected B) Delete all device drivers C) Reformat the hard drive D) Immediately replace the motherboard
A) Remove the device and reinstall Windows B) Replace the operating system C) Turn on the computer and then connect the powered-off device D) Turn off the computer, turn on the external device, then turn on the computer
A) Review system documentation and verify the correct memory modules and installation B) Replace the monitor C) Change the screen resolution D) Disable the audio device
A) Check airflow, verify fans work, and ensure the heatsink is properly installed B) Increase processor temperature C) Disable all fans D) Replace the mouse and keyboard
A) Reformat the hard drive B) Change the screen resolution C) Replace the monitor cable D) Check device status, check or replace batteries, and reset the receiver and mouse
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