A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To pinpoint the problem and avoid unnecessary replacement B) To avoid testing the computer C) To replace several components at once D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Replace the power supply without testing. C) Replace the motherboard immediately. D) Remove the operating system.
A) The network card is disconnected. B) The RAM has too much storage capacity. C) The operating system needs reinstalling. D) Heat transfer from the CPU is reduced.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Reinstall all software before checking the hardware.
A) Technician B works quickly and ignores static electricity. B) Technician D uses ESD protection and handles the components carefully. C) Technician C places components anywhere on the worktable. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They prevent all hardware failures. C) They test electrical circuits. D) They remove software errors.
A) Remove components first and check safety precautions afterward. B) Leave the computer running so the fans keep moving air. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Install additional software before cleaning the hardware. B) Ignore the dust because the fan is still spinning. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) System tested B) Hardware cleaned C) Components handled without ESD protection D) Software updated
A) Clean the case only when it becomes visibly dirty. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Replace components regularly even when no problem is found. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To increase the physical size of the computer C) To help keep software current and functioning properly D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To avoid testing the completed work C) To increase the number of installed components D) To verify whether the system is functioning properly and identify remaining problems
A) Remove all applications and leave the hardware untouched. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) All hardware should be replaced immediately. B) The remaining error still needs to be identified and diagnosed. C) The error can be ignored because maintenance is complete. D) The system is fully repaired because the hardware is clean.
A) Appropriate, because maintenance is needed only after failure. B) Appropriate, because dust does not affect system performance. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Poor practice only if the computer also has outdated software.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 2 GB B) 4 GB C) 1 GB D) 8 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 20 GB B) 16 GB C) 64 GB D) 32 GB
A) 2 GHz dual-core processor B) 500 MHz processor C) 1 GHz or faster processor or SoC D) 3 GHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 7 with WDDM 2.0 C) OpenGL 4.0 only D) DirectX 10 only
A) Printer cable B) Audio CD only C) Network cable D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) ESC or F12 C) F1 or F3 D) DEL or F2
A) F8 B) F2 C) F10 D) F12
A) UEFI B) Legacy C) Secure D) Modern
A) Finish B) Next C) Back D) Cancel
A) Install now B) Update C) Restart D) Repair
A) Skip license B) I don't have a product key C) Use trial mode D) Activate later
A) The monitor resolution B) The computer brand C) The edition activated by the product key D) The keyboard layout
A) I accept the license terms B) I decline the license terms C) Custom license D) Offline installation
A) Express Install B) Upgrade: Install Windows C) Custom: Install Windows only (Advanced) D) Repair your computer
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Keyboard layout B) Boot mode C) Hard drive partition D) Product key
A) Cancel B) Skip C) Remove D) Back
A) Set up for testing B) Set up for personal use C) Set up for repair D) Set up for organization
A) Router account B) Printer account C) Microsoft account information D) BIOS password only
A) Cortana B) Task View C) Timeline D) OneDrive
A) The screen brightness B) The desktop wallpaper C) The printer brand D) The target system's hardware requirements
A) It changes the monitor resolution B) Applications never use operating systems C) Programs are generally operating-system dependent D) It removes the need for updates
A) Speaker volume B) Mouse size C) Keyboard color D) Software requirements and required updates or utilities
A) Delete the operating system B) Disconnect the keyboard C) Immediately uninstall it D) Reboot the machine before launching the software
A) User wallpaper B) Screen saver C) Desktop theme D) Minimum system requirements
A) Monitor brand B) Keyboard layout only C) Printer ink level D) Compatibility with the operating system version
A) Whether the keyboard is wireless B) Whether customers can successfully install and set up the software C) Whether the desktop wallpaper loads D) Whether the monitor has speakers
A) Stress test B) Keyboard test C) Color test D) Login test
A) The monitor's brightness setting B) The hardware specification, brand name, and device code C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The required scanner driver may not be installed B) The hard drive must be converted to GPT C) The computer must perform a warm boot D) The computer needs a new BIOS password
A) A BIOS setup password B) A boot menu shortcut C) An All-in-One DriverPack application D) A monitor calibration tool
A) Selecting the wrong disk can result in permanent deletion of data B) The wrong disk will automatically install Windows C) The wrong disk will increase RAM capacity D) Selecting the wrong disk changes the CPU speed
A) The keyboard will become wireless B) The monitor will stop displaying colors C) The BIOS will automatically update D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create partition primary` B) `new partition system` C) `make partition active` D) `create disk bootable`
A) `start` B) `active` C) `boot` D) `enable disk`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 increases the computer's RAM C) FAT32 automatically installs device drivers D) FAT32 replaces the BIOS chip
A) Delete the USB partition B) Copy the operating system files to the prepared USB flash drive C) Change the BIOS password D) Remove the active status
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Install a printer driver C) Change the monitor's fan settings D) Replace the keyboard |