A) To organize cables inside the case B) To clean dust from components C) To install screws in the system unit D) To identify and troubleshoot system problems
A) To make the repair take longer B) To pinpoint the problem and avoid unnecessary replacement C) To replace several components at once D) To avoid testing the computer
A) Remove the operating system. B) Check whether the RAM is installed correctly. C) Replace the power supply without testing. D) Replace the motherboard immediately.
A) The RAM has too much storage capacity. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Replace several components until the computer works. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician D uses ESD protection and handles the components carefully. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They remove software errors. B) They test electrical circuits. C) They prevent all hardware failures. D) They help keep cables neatly organized.
A) Leave the computer running so the fans keep moving air. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Remove components first and check safety precautions afterward.
A) Ignore the dust because the fan is still spinning. B) Install additional software before cleaning the hardware. C) Replace the fan immediately without checking its condition. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) Software updated B) System tested C) Components handled without ESD protection D) Hardware cleaned
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Clean the case only when it becomes visibly dirty. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To help keep software current and functioning properly B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To replace the need for hardware cleaning
A) To avoid testing the completed work B) To increase the number of installed components C) To make the computer consume more power D) To verify whether the system is functioning properly and identify remaining problems
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The remaining error still needs to be identified and diagnosed. D) The system is fully repaired because the hardware is clean.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because maintenance is needed only after failure. C) Poor practice only if the computer also has outdated software. D) Appropriate, because dust does not affect system performance.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? hardware list ? software names ? purchase date ? user name
A) 4 GB B) 1 GB C) 2 GB D) 8 GB
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 20 GB B) 16 GB C) 32 GB D) 64 GB
A) 16 GB B) 64 GB C) 20 GB D) 32 GB
A) 2 GHz dual-core processor B) 3 GHz processor C) 500 MHz processor D) 1 GHz or faster processor or SoC
A) OpenGL 4.0 only B) DirectX 10 only C) DirectX 7 with WDDM 2.0 D) DirectX 9 or later with WDDM 1.0 driver
A) Printer cable B) Network cable C) Audio CD only D) Installation media such as a bootable flash drive or optical media
A) F1 or F3 B) F5 or F6 C) DEL or F2 D) ESC or F12
A) F2 B) F12 C) F10 D) F8
A) Modern B) UEFI C) Secure D) Legacy
A) Finish B) Cancel C) Back D) Next
A) Install now B) Restart C) Update D) Repair
A) Use trial mode B) Skip license C) Activate later D) I don't have a product key
A) The edition activated by the product key B) The monitor resolution C) The computer brand D) The keyboard layout
A) Offline installation B) I accept the license terms C) Custom license D) I decline the license terms
A) Upgrade: Install Windows B) Repair your computer C) Custom: Install Windows only (Advanced) D) Express Install
A) Recovery Drive B) System Reserved only C) Drive 0 Unallocated Space D) Optical Drive
A) Product key B) Hard drive partition C) Boot mode D) Keyboard layout
A) Skip B) Remove C) Cancel D) Back
A) Set up for organization B) Set up for personal use C) Set up for testing D) Set up for repair
A) BIOS password only B) Microsoft account information C) Printer account D) Router account
A) Cortana B) Timeline C) Task View D) OneDrive
A) The desktop wallpaper B) The target system's hardware requirements C) The screen brightness D) The printer brand
A) It removes the need for updates B) It changes the monitor resolution C) Programs are generally operating-system dependent D) Applications never use operating systems
A) Speaker volume B) Keyboard color C) Mouse size D) Software requirements and required updates or utilities
A) Delete the operating system B) Disconnect the keyboard C) Immediately uninstall it D) Reboot the machine before launching the software
A) Desktop theme B) Screen saver C) Minimum system requirements D) User wallpaper
A) Monitor brand B) Keyboard layout only C) Compatibility with the operating system version D) Printer ink level
A) Whether the desktop wallpaper loads B) Whether the keyboard is wireless C) Whether customers can successfully install and set up the software D) Whether the monitor has speakers
A) Stress test B) Keyboard test C) Color test D) Login test
A) The monitor's brightness setting B) The user's wallpaper and desktop theme C) The computer's boot animation D) The hardware specification, brand name, and device code
A) The required scanner driver may not be installed B) The computer needs a new BIOS password C) The hard drive must be converted to GPT D) The computer must perform a warm boot
A) A BIOS setup password B) A monitor calibration tool C) A boot menu shortcut D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) Selecting the wrong disk changes the CPU speed D) The wrong disk will automatically install Windows
A) The keyboard will become wireless B) The BIOS will automatically update C) Partitions or volume formatting on the selected disk may be removed, causing data loss D) The monitor will stop displaying colors
A) `new partition system` B) `make partition active` C) `create disk bootable` D) `create partition primary`
A) `active` B) `enable disk` C) `start` D) `boot`
A) FAT32 replaces the BIOS chip B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 automatically installs device drivers D) FAT32 increases the computer's RAM
A) Copy the operating system files to the prepared USB flash drive B) Change the BIOS password C) Delete the USB partition D) Remove the active status
A) Replace the keyboard B) Change the monitor's fan settings C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Install a printer driver |