Computer System Maintenance and Troubleshooting 2

Computer System Maintenance and Troubleshooting 2 - Skyndipróf

1. What is the primary purpose of creating an equipment maintenance schedule?

A) To replace all computer equipment yearly
B) To prevent users from operating computers
C) To guide personnel in performing maintenance tasks properly
D) To eliminate the need for inspections

2. Which activity is specifically considered hardware maintenance?

A) Adding software functions
B) Updating customer records
C) Testing and cleaning equipment
D) Reorganizing fragmented files

3. A laboratory wants to ensure that scheduled maintenance is actually performed and documented. What should it use?

A) A maintenance checklist
B) A user password list
C) A waste segregation list only
D) A purchase request only

4. Which practice best helps prolong the life of a computer according to the module?

A) Move the computer while it is running
B) Place the computer in a well-ventilated area
C) Place liquids beside the computer
D) Keep the computer in a closed cabinet

5. Before moving a computer to another location, what should be done first?

A) Leave it running
B) Disconnect only the keyboard
C) Remove the monitor only
D) Turn it off and unplug it

6. Which is an example of software or program maintenance?

A) Updating application programs and fixing bugs
B) Sweeping the computer laboratory
C) Cleaning dust from the system unit
D) Checking electrical cables

7. Why is regular maintenance important for a computer system and network?

A) It increases efficiency and can reduce major repair expenses
B) It guarantees that no hardware will ever fail
C) It prevents users from accessing the system
D) It removes the need for software updates

8. A technician notices that temporary files are accumulating on a workstation. Which maintenance action is most appropriate?

A) Delete temporary files
B) Reformat the hard drive immediately
C) Replace the motherboard
D) Disable the antivirus

9. Which activity is included in the module's software maintenance plan?

A) Removing all system files
B) Updating antivirus and spyware protection
C) Moving the computer while powered on
D) Cleaning only the monitor screen

10. A computer laboratory has no internet connection during inspection. Which checklist item may appropriately be marked NO based on the module?

A) Performing a full diagnostic check
B) Cleaning the PC inside and out
C) Checking the hardware
D) Getting the latest software update for the operating system

11. Which activity belongs to the monthly CSS workshop housekeeping schedule?

A) Sweeping the floor
B) Wiping the whiteboard
C) Conducting an inventory
D) Checking for trash before leaving

12. Which activity is listed as a weekly housekeeping task?

A) Inspecting the electrical system
B) Cleaning and checking tools, machines, supplies, and materials
C) Conducting a full inventory
D) Cleaning the air-conditioning filter

13. Before using an external storage device, what should a technician do?

A) Format the computer
B) Scan and clean the device
C) Immediately open every file
D) Disable security software

14. After using an external storage device, what is the proper action?

A) Close the program and eject the device properly
B) Leave it connected permanently
C) Restart the computer without ejecting
D) Pull it out immediately

15. A student finishes using a laboratory computer. Which sequence best follows the maintenance procedure?

A) Turn off the AVR/UPS first, then shut down
B) Properly shut down the computer, then turn off the AVR/UPS
C) Unplug the computer while running, then shut down
D) Leave the computer running and turn off the monitor

16. A computer suddenly crashes while being used. Which maintenance action listed in the module may be performed?

A) Reformat the hard drive immediately
B) Replace the processor immediately
C) Reboot the computer
D) Remove the operating system

17. Why is an incremental backup useful?

A) It replaces the operating system
B) It deletes all previous backups
C) It prevents the need for antivirus software
D) It backs up updated files for each date

18. A technician finds a computer overheating. Which recommendation is supported by the maintenance module?

A) Increase the screen brightness
B) Apply thermal paste to the CPU and check whether the fan is working
C) Disable the CPU fan
D) Cover the ventilation openings

19. A computer is tagged as DANGER because its power-supply cord has cuts. What is the most appropriate interpretation?

A) The equipment presents a hazard and should be identified accordingly
B) The cord should be hidden from users
C) The equipment is ready for normal use
D) The computer should be moved while powered on

20. Which document is used to record findings, recommendations, and subsequent repair actions?

A) Purchase Request Form
B) Waste Segregation List
C) Housekeeping Schedule
D) Breakdown/Repair Report

21. A user reports that sound cuts in and out while several processor-intensive applications are open. What is the best first action?

A) Replace the monitor
B) Replace the speakers immediately
C) Reinstall the operating system
D) Shut down processor-intensive applications

22. There is no sound from the speakers, and the software volume control is turned down. What should be checked?

A) Change the monitor resolution
B) Replace the hard drive
C) Unmute the volume and adjust the volume slider
D) Reseat the memory

23. A computer has a blank screen and the monitor light is off. Which cause should be considered first?

A) The processor is overheating
B) The monitor is not turned on
C) The operating system is unsupported
D) The mouse needs cleaning

24. A monitor displays 'No Connection, Check Signal Cable.' What is the most likely cause described in the module?

A) The keyboard is defective
B) The hard disk is full
C) The monitor video cable is disconnected
D) The CPU fan is too fast

25. A monitor displays 'Out of Range.' What should the technician do?

A) Increase the resolution further
B) Replace the keyboard
C) Change the video resolution and refresh rate to a supported setting
D) Disable the power supply

26. A newly installed device is not recognized. What should the technician check first according to the module?

A) Ensure the device is properly and securely connected
B) Delete all device drivers
C) Immediately replace the motherboard
D) Reformat the hard drive

27. A new external device does not work because its power switch is off. What is the appropriate sequence?

A) Turn off the computer, turn on the external device, then turn on the computer
B) Turn on the computer and then connect the powered-off device
C) Remove the device and reinstall Windows
D) Replace the operating system

28. A computer will not start after a memory upgrade. The memory modules may be wrong or installed in the wrong location. What should be done?

A) Review system documentation and verify the correct memory modules and installation
B) Disable the audio device
C) Change the screen resolution
D) Replace the monitor

29. A computer performs poorly and the processor is hot. Which combination of actions is most appropriate?

A) Disable all fans
B) Replace the mouse and keyboard
C) Check airflow, verify fans work, and ensure the heatsink is properly installed
D) Increase processor temperature

30. A wireless mouse does not respond or moves too slowly. Which troubleshooting approach best matches the module?

A) Change the screen resolution
B) Replace the monitor cable
C) Check device status, check or replace batteries, and reset the receiver and mouse
D) Reformat the hard drive

31. A planned set of activities used to guide personnel in performing computer maintenance.

32. A document used to verify whether planned maintenance activities were performed according to schedule and standards.

33. The type of maintenance involving the testing and cleaning of computer equipment.

34. Maintenance involving routine updating of master files, such as adding or deleting customer records.

35. The process of backing up updated files for each date.

36. The maintenance action of obtaining the latest software update for the operating system.

37. The process of separating computer-related waste according to appropriate disposal methods.

38. A computer condition in which the CPU becomes excessively hot and may require thermal paste and fan inspection.

39. The troubleshooting condition in which the monitor displays no video.

40. The troubleshooting condition in which the monitor reports that the video resolution or refresh rate is unsupported.

Búið til með That Quiz — vefurinn til að búa til og fara yfir próf í stærðfræði og öðrum námsgreinum.