A) To clean dust from components B) To identify and troubleshoot system problems C) To install screws in the system unit D) To organize cables inside the case
A) To make the repair take longer B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To replace several components at once
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Replace the power supply without testing. D) Remove the operating system.
A) The network card is disconnected. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The RAM has too much storage capacity.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician D uses ESD protection and handles the components carefully. B) Technician B works quickly and ignores static electricity. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician C places components anywhere on the worktable.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They prevent all hardware failures. B) They test electrical circuits. C) They remove software errors. D) They help keep cables neatly organized.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Install additional software before cleaning the hardware. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Replace the fan immediately without checking its condition. D) Ignore the dust because the fan is still spinning.
A) Remove all installed applications. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) Hardware cleaned C) Software updated D) System tested
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Clean the case only when it becomes visibly dirty. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To replace the need for hardware cleaning B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To help keep software current and functioning properly
A) To verify whether the system is functioning properly and identify remaining problems B) To make the computer consume more power C) To increase the number of installed components D) To avoid testing the completed work
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The remaining error still needs to be identified and diagnosed. D) The system is fully repaired because the hardware is clean.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because dust does not affect system performance. C) Poor practice only if the computer also has outdated software. D) Appropriate, because maintenance is needed only after failure.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? hardware list ? software names ? purchase date ? user name
A) 2 GB B) 8 GB C) 1 GB D) 4 GB
A) 4 GB B) 8 GB C) 2 GB D) 1 GB
A) 16 GB B) 20 GB C) 32 GB D) 64 GB
A) 64 GB B) 32 GB C) 16 GB D) 20 GB
A) 2 GHz dual-core processor B) 3 GHz processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 7 with WDDM 2.0 C) DirectX 10 only D) OpenGL 4.0 only
A) Audio CD only B) Printer cable C) Installation media such as a bootable flash drive or optical media D) Network cable
A) ESC or F12 B) F5 or F6 C) DEL or F2 D) F1 or F3
A) F8 B) F12 C) F10 D) F2
A) Modern B) UEFI C) Legacy D) Secure
A) Cancel B) Finish C) Next D) Back
A) Update B) Restart C) Repair D) Install now
A) Use trial mode B) I don't have a product key C) Skip license D) Activate later
A) The monitor resolution B) The edition activated by the product key C) The computer brand D) The keyboard layout
A) I decline the license terms B) Custom license C) Offline installation D) I accept the license terms
A) Express Install B) Custom: Install Windows only (Advanced) C) Upgrade: Install Windows D) Repair your computer
A) Drive 0 Unallocated Space B) Recovery Drive C) System Reserved only D) Optical Drive
A) Boot mode B) Keyboard layout C) Product key D) Hard drive partition
A) Skip B) Remove C) Back D) Cancel
A) Set up for repair B) Set up for organization C) Set up for personal use D) Set up for testing
A) Router account B) Microsoft account information C) BIOS password only D) Printer account
A) Task View B) Cortana C) Timeline D) OneDrive
A) The desktop wallpaper B) The screen brightness C) The target system's hardware requirements D) The printer brand
A) It changes the monitor resolution B) It removes the need for updates C) Applications never use operating systems D) Programs are generally operating-system dependent
A) Mouse size B) Speaker volume C) Keyboard color D) Software requirements and required updates or utilities
A) Immediately uninstall it B) Reboot the machine before launching the software C) Delete the operating system D) Disconnect the keyboard
A) Screen saver B) Minimum system requirements C) Desktop theme D) User wallpaper
A) Keyboard layout only B) Printer ink level C) Monitor brand D) Compatibility with the operating system version
A) Whether the desktop wallpaper loads B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Keyboard test B) Login test C) Stress test D) Color test
A) The computer's boot animation B) The user's wallpaper and desktop theme C) The monitor's brightness setting D) The hardware specification, brand name, and device code
A) The computer must perform a warm boot B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A BIOS setup password B) A boot menu shortcut C) An All-in-One DriverPack application D) A monitor calibration tool
A) Selecting the wrong disk can result in permanent deletion of data B) The wrong disk will automatically install Windows C) Selecting the wrong disk changes the CPU speed D) The wrong disk will increase RAM capacity
A) The monitor will stop displaying colors B) The keyboard will become wireless C) The BIOS will automatically update D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `new partition system` C) `create disk bootable` D) `create partition primary`
A) `start` B) `boot` C) `enable disk` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 automatically installs device drivers C) FAT32 increases the computer's RAM D) FAT32 replaces the BIOS chip
A) Change the BIOS password B) Copy the operating system files to the prepared USB flash drive C) Remove the active status D) Delete the USB partition
A) Install a printer driver B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Replace the keyboard D) Change the monitor's fan settings |