A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To make the repair take longer B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To replace several components at once
A) Replace the power supply without testing. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the motherboard immediately.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) The network card is disconnected. D) Heat transfer from the CPU is reduced.
A) Ignore the symptoms if the computer still turns on. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician D uses ESD protection and handles the components carefully. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They remove software errors. B) They prevent all hardware failures. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Remove components first and check safety precautions afterward. B) Leave the computer running so the fans keep moving air. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Ignore the dust because the fan is still spinning. B) Install additional software before cleaning the hardware. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Hardware cleaned B) Software updated C) Components handled without ESD protection D) System tested
A) Clean the case only when it becomes visibly dirty. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Replace components regularly even when no problem is found. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To increase the physical size of the computer B) To help keep software current and functioning properly C) To replace the need for hardware cleaning D) To prevent the computer from using storage devices
A) To make the computer consume more power B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To avoid testing the completed work
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Remove all applications and leave the hardware untouched.
A) The system is fully repaired because the hardware is clean. B) All hardware should be replaced immediately. C) The error can be ignored because maintenance is complete. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because dust does not affect system performance. B) Poor practice only if the computer also has outdated software. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because maintenance is needed only after failure.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 64 GB B) 20 GB C) 32 GB D) 16 GB
A) 32 GB B) 20 GB C) 16 GB D) 64 GB
A) 500 MHz processor B) 3 GHz processor C) 1 GHz or faster processor or SoC D) 2 GHz dual-core processor
A) DirectX 7 with WDDM 2.0 B) DirectX 10 only C) OpenGL 4.0 only D) DirectX 9 or later with WDDM 1.0 driver
A) Network cable B) Installation media such as a bootable flash drive or optical media C) Printer cable D) Audio CD only
A) DEL or F2 B) F5 or F6 C) ESC or F12 D) F1 or F3
A) F10 B) F12 C) F8 D) F2
A) UEFI B) Legacy C) Modern D) Secure
A) Next B) Cancel C) Finish D) Back
A) Restart B) Repair C) Update D) Install now
A) Activate later B) Use trial mode C) Skip license D) I don't have a product key
A) The edition activated by the product key B) The keyboard layout C) The monitor resolution D) The computer brand
A) I accept the license terms B) Offline installation C) Custom license D) I decline the license terms
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Express Install D) Upgrade: Install Windows
A) Drive 0 Unallocated Space B) System Reserved only C) Recovery Drive D) Optical Drive
A) Boot mode B) Product key C) Hard drive partition D) Keyboard layout
A) Remove B) Cancel C) Skip D) Back
A) Set up for personal use B) Set up for repair C) Set up for organization D) Set up for testing
A) BIOS password only B) Printer account C) Microsoft account information D) Router account
A) OneDrive B) Cortana C) Task View D) Timeline
A) The target system's hardware requirements B) The screen brightness C) The desktop wallpaper D) The printer brand
A) It changes the monitor resolution B) It removes the need for updates C) Applications never use operating systems D) Programs are generally operating-system dependent
A) Speaker volume B) Keyboard color C) Software requirements and required updates or utilities D) Mouse size
A) Disconnect the keyboard B) Reboot the machine before launching the software C) Delete the operating system D) Immediately uninstall it
A) Minimum system requirements B) Screen saver C) Desktop theme D) User wallpaper
A) Keyboard layout only B) Printer ink level C) Monitor brand D) Compatibility with the operating system version
A) Whether the keyboard is wireless B) Whether the desktop wallpaper loads C) Whether customers can successfully install and set up the software D) Whether the monitor has speakers
A) Keyboard test B) Login test C) Color test D) Stress test
A) The monitor's brightness setting B) The user's wallpaper and desktop theme C) The hardware specification, brand name, and device code D) The computer's boot animation
A) The computer must perform a warm boot B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A BIOS setup password B) A monitor calibration tool C) A boot menu shortcut D) An All-in-One DriverPack application
A) Selecting the wrong disk changes the CPU speed B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will automatically install Windows D) The wrong disk will increase RAM capacity
A) The BIOS will automatically update B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The monitor will stop displaying colors D) The keyboard will become wireless
A) `create disk bootable` B) `create partition primary` C) `make partition active` D) `new partition system`
A) `active` B) `start` C) `enable disk` D) `boot`
A) FAT32 replaces the BIOS chip B) FAT32 increases the computer's RAM C) FAT32 automatically installs device drivers D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Change the BIOS password C) Remove the active status D) Delete the USB partition
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Replace the keyboard C) Install a printer driver D) Change the monitor's fan settings |