A) To clean dust from components B) To install screws in the system unit C) To identify and troubleshoot system problems D) To organize cables inside the case
A) To replace several components at once B) To avoid testing the computer C) To make the repair take longer D) To pinpoint the problem and avoid unnecessary replacement
A) Replace the motherboard immediately. B) Replace the power supply without testing. C) Remove the operating system. D) Check whether the RAM is installed correctly.
A) The operating system needs reinstalling. B) The RAM has too much storage capacity. C) Heat transfer from the CPU is reduced. D) The network card is disconnected.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Reinstall all software before checking the hardware.
A) Technician D uses ESD protection and handles the components carefully. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They test electrical circuits. B) They help keep cables neatly organized. C) They remove software errors. D) They prevent all hardware failures.
A) Leave the computer running so the fans keep moving air. B) Remove components first and check safety precautions afterward. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Install additional software before cleaning the hardware. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Replace the fan immediately without checking its condition.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) System tested B) Components handled without ESD protection C) Software updated D) Hardware cleaned
A) Update software but ignore hardware condition. B) Clean the case only when it becomes visibly dirty. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To replace the need for hardware cleaning B) To help keep software current and functioning properly C) To prevent the computer from using storage devices D) To increase the physical size of the computer
A) To increase the number of installed components B) To avoid testing the completed work C) To verify whether the system is functioning properly and identify remaining problems D) To make the computer consume more power
A) Remove all applications and leave the hardware untouched. B) Ignore the dust and update only one application. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The system is fully repaired because the hardware is clean. B) The error can be ignored because maintenance is complete. C) All hardware should be replaced immediately. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because dust does not affect system performance. D) Poor practice only if the computer also has outdated software.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
A) 4 GB B) 8 GB C) 2 GB D) 1 GB
A) 4 GB B) 2 GB C) 1 GB D) 8 GB
A) 20 GB B) 16 GB C) 32 GB D) 64 GB
A) 20 GB B) 64 GB C) 32 GB D) 16 GB
A) 3 GHz processor B) 500 MHz processor C) 1 GHz or faster processor or SoC D) 2 GHz dual-core processor
A) DirectX 10 only B) DirectX 7 with WDDM 2.0 C) DirectX 9 or later with WDDM 1.0 driver D) OpenGL 4.0 only
A) Network cable B) Installation media such as a bootable flash drive or optical media C) Printer cable D) Audio CD only
A) DEL or F2 B) ESC or F12 C) F5 or F6 D) F1 or F3
A) F2 B) F8 C) F10 D) F12
A) Secure B) UEFI C) Modern D) Legacy
A) Next B) Finish C) Back D) Cancel
A) Repair B) Install now C) Update D) Restart
A) Activate later B) Skip license C) Use trial mode D) I don't have a product key
A) The keyboard layout B) The edition activated by the product key C) The computer brand D) The monitor resolution
A) Custom license B) I accept the license terms C) I decline the license terms D) Offline installation
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Upgrade: Install Windows D) Express Install
A) Recovery Drive B) System Reserved only C) Drive 0 Unallocated Space D) Optical Drive
A) Boot mode B) Product key C) Keyboard layout D) Hard drive partition
A) Remove B) Cancel C) Back D) Skip
A) Set up for organization B) Set up for testing C) Set up for repair D) Set up for personal use
A) Printer account B) Microsoft account information C) BIOS password only D) Router account
A) OneDrive B) Cortana C) Task View D) Timeline
A) The printer brand B) The desktop wallpaper C) The target system's hardware requirements D) The screen brightness
A) It removes the need for updates B) Programs are generally operating-system dependent C) It changes the monitor resolution D) Applications never use operating systems
A) Keyboard color B) Software requirements and required updates or utilities C) Speaker volume D) Mouse size
A) Reboot the machine before launching the software B) Delete the operating system C) Immediately uninstall it D) Disconnect the keyboard
A) User wallpaper B) Minimum system requirements C) Screen saver D) Desktop theme
A) Compatibility with the operating system version B) Keyboard layout only C) Monitor brand D) Printer ink level
A) Whether the monitor has speakers B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the desktop wallpaper loads
A) Stress test B) Color test C) Login test D) Keyboard test
A) The user's wallpaper and desktop theme B) The computer's boot animation C) The monitor's brightness setting D) The hardware specification, brand name, and device code
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) A boot menu shortcut B) A BIOS setup password C) An All-in-One DriverPack application D) A monitor calibration tool
A) Selecting the wrong disk can result in permanent deletion of data B) The wrong disk will automatically install Windows C) Selecting the wrong disk changes the CPU speed D) The wrong disk will increase RAM capacity
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The BIOS will automatically update D) The keyboard will become wireless
A) `make partition active` B) `create partition primary` C) `create disk bootable` D) `new partition system`
A) `boot` B) `active` C) `start` D) `enable disk`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 replaces the BIOS chip D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Delete the USB partition D) Change the BIOS password
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Replace the keyboard C) Install a printer driver D) Change the monitor's fan settings |