A) To organize cables inside the case B) To install screws in the system unit C) To clean dust from components D) To identify and troubleshoot system problems
A) To pinpoint the problem and avoid unnecessary replacement B) To make the repair take longer C) To replace several components at once D) To avoid testing the computer
A) Remove the operating system. B) Replace the motherboard immediately. C) Check whether the RAM is installed correctly. D) Replace the power supply without testing.
A) Heat transfer from the CPU is reduced. B) The network card is disconnected. C) The operating system needs reinstalling. D) The RAM has too much storage capacity.
A) Ignore the symptoms if the computer still turns on. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician C places components anywhere on the worktable. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They test electrical circuits. B) They prevent all hardware failures. C) They help keep cables neatly organized. D) They remove software errors.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Leave the computer running so the fans keep moving air.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Install additional software before cleaning the hardware.
A) Remove all installed applications. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Software updated B) Hardware cleaned C) Components handled without ESD protection D) System tested
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Clean the case only when it becomes visibly dirty. C) Update software but ignore hardware condition. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To prevent the computer from using storage devices B) To increase the physical size of the computer C) To replace the need for hardware cleaning D) To help keep software current and functioning properly
A) To avoid testing the completed work B) To verify whether the system is functioning properly and identify remaining problems C) To increase the number of installed components D) To make the computer consume more power
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) The error can be ignored because maintenance is complete. B) The system is fully repaired because the hardware is clean. C) The remaining error still needs to be identified and diagnosed. D) All hardware should be replaced immediately.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because maintenance is needed only after failure. C) Appropriate, because dust does not affect system performance. D) Poor practice only if the computer also has outdated software.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 2 GB B) 8 GB C) 1 GB D) 4 GB
A) 16 GB B) 64 GB C) 32 GB D) 20 GB
A) 20 GB B) 32 GB C) 64 GB D) 16 GB
A) 3 GHz processor B) 500 MHz processor C) 2 GHz dual-core processor D) 1 GHz or faster processor or SoC
A) OpenGL 4.0 only B) DirectX 7 with WDDM 2.0 C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 10 only
A) Installation media such as a bootable flash drive or optical media B) Audio CD only C) Network cable D) Printer cable
A) F5 or F6 B) F1 or F3 C) DEL or F2 D) ESC or F12
A) F2 B) F10 C) F12 D) F8
A) Legacy B) Modern C) Secure D) UEFI
A) Next B) Cancel C) Back D) Finish
A) Restart B) Update C) Install now D) Repair
A) Skip license B) Activate later C) Use trial mode D) I don't have a product key
A) The computer brand B) The keyboard layout C) The edition activated by the product key D) The monitor resolution
A) I decline the license terms B) I accept the license terms C) Custom license D) Offline installation
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Express Install D) Upgrade: Install Windows
A) Optical Drive B) Drive 0 Unallocated Space C) Recovery Drive D) System Reserved only
A) Boot mode B) Product key C) Hard drive partition D) Keyboard layout
A) Back B) Skip C) Cancel D) Remove
A) Set up for repair B) Set up for personal use C) Set up for testing D) Set up for organization
A) Microsoft account information B) Router account C) BIOS password only D) Printer account
A) Task View B) OneDrive C) Timeline D) Cortana
A) The target system's hardware requirements B) The screen brightness C) The printer brand D) The desktop wallpaper
A) It changes the monitor resolution B) Applications never use operating systems C) Programs are generally operating-system dependent D) It removes the need for updates
A) Software requirements and required updates or utilities B) Speaker volume C) Keyboard color D) Mouse size
A) Delete the operating system B) Reboot the machine before launching the software C) Disconnect the keyboard D) Immediately uninstall it
A) Screen saver B) Minimum system requirements C) Desktop theme D) User wallpaper
A) Monitor brand B) Compatibility with the operating system version C) Keyboard layout only D) Printer ink level
A) Whether the keyboard is wireless B) Whether customers can successfully install and set up the software C) Whether the desktop wallpaper loads D) Whether the monitor has speakers
A) Keyboard test B) Color test C) Stress test D) Login test
A) The user's wallpaper and desktop theme B) The monitor's brightness setting C) The hardware specification, brand name, and device code D) The computer's boot animation
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) An All-in-One DriverPack application B) A BIOS setup password C) A boot menu shortcut D) A monitor calibration tool
A) Selecting the wrong disk can result in permanent deletion of data B) Selecting the wrong disk changes the CPU speed C) The wrong disk will increase RAM capacity D) The wrong disk will automatically install Windows
A) The keyboard will become wireless B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The monitor will stop displaying colors D) The BIOS will automatically update
A) `make partition active` B) `create partition primary` C) `create disk bootable` D) `new partition system`
A) `boot` B) `enable disk` C) `start` D) `active`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 replaces the BIOS chip
A) Change the BIOS password B) Copy the operating system files to the prepared USB flash drive C) Delete the USB partition D) Remove the active status
A) Install a printer driver B) Replace the keyboard C) Change the monitor's fan settings D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device |