A) To install screws in the system unit B) To identify and troubleshoot system problems C) To organize cables inside the case D) To clean dust from components
A) To make the repair take longer B) To avoid testing the computer C) To pinpoint the problem and avoid unnecessary replacement D) To replace several components at once
A) Replace the power supply without testing. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the motherboard immediately.
A) Heat transfer from the CPU is reduced. B) The RAM has too much storage capacity. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Reinstall all software before checking the hardware. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Replace several components until the computer works. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They test electrical circuits. B) They help keep cables neatly organized. C) They prevent all hardware failures. D) They remove software errors.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Leave the computer running so the fans keep moving air. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Replace the fan immediately without checking its condition. B) Ignore the dust because the fan is still spinning. C) Install additional software before cleaning the hardware. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) Software updated C) Hardware cleaned D) System tested
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Update software but ignore hardware condition. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
A) To increase the physical size of the computer B) To replace the need for hardware cleaning C) To prevent the computer from using storage devices D) To help keep software current and functioning properly
A) To make the computer consume more power B) To increase the number of installed components C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Remove all applications and leave the hardware untouched. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) All hardware should be replaced immediately. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) The remaining error still needs to be identified and diagnosed.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because maintenance is needed only after failure. C) Poor practice only if the computer also has outdated software. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 4 GB B) 8 GB C) 1 GB D) 2 GB
A) 16 GB B) 32 GB C) 20 GB D) 64 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 1 GHz or faster processor or SoC B) 3 GHz processor C) 2 GHz dual-core processor D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Network cable B) Printer cable C) Audio CD only D) Installation media such as a bootable flash drive or optical media
A) DEL or F2 B) ESC or F12 C) F5 or F6 D) F1 or F3
A) F2 B) F12 C) F8 D) F10
A) UEFI B) Modern C) Legacy D) Secure
A) Finish B) Next C) Cancel D) Back
A) Install now B) Repair C) Restart D) Update
A) Activate later B) Use trial mode C) I don't have a product key D) Skip license
A) The computer brand B) The monitor resolution C) The keyboard layout D) The edition activated by the product key
A) Custom license B) I decline the license terms C) I accept the license terms D) Offline installation
A) Repair your computer B) Upgrade: Install Windows C) Express Install D) Custom: Install Windows only (Advanced)
A) System Reserved only B) Drive 0 Unallocated Space C) Recovery Drive D) Optical Drive
A) Boot mode B) Hard drive partition C) Product key D) Keyboard layout
A) Remove B) Skip C) Cancel D) Back
A) Set up for personal use B) Set up for testing C) Set up for organization D) Set up for repair
A) Printer account B) Router account C) Microsoft account information D) BIOS password only
A) Cortana B) OneDrive C) Task View D) Timeline
A) The screen brightness B) The target system's hardware requirements C) The desktop wallpaper D) The printer brand
A) Applications never use operating systems B) It changes the monitor resolution C) Programs are generally operating-system dependent D) It removes the need for updates
A) Mouse size B) Keyboard color C) Speaker volume D) Software requirements and required updates or utilities
A) Reboot the machine before launching the software B) Immediately uninstall it C) Delete the operating system D) Disconnect the keyboard
A) Screen saver B) Desktop theme C) Minimum system requirements D) User wallpaper
A) Printer ink level B) Monitor brand C) Keyboard layout only D) Compatibility with the operating system version
A) Whether customers can successfully install and set up the software B) Whether the desktop wallpaper loads C) Whether the monitor has speakers D) Whether the keyboard is wireless
A) Keyboard test B) Login test C) Stress test D) Color test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The computer needs a new BIOS password B) The required scanner driver may not be installed C) The hard drive must be converted to GPT D) The computer must perform a warm boot
A) A BIOS setup password B) A monitor calibration tool C) A boot menu shortcut D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will automatically install Windows D) Selecting the wrong disk changes the CPU speed
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The keyboard will become wireless C) The monitor will stop displaying colors D) The BIOS will automatically update
A) `create partition primary` B) `make partition active` C) `new partition system` D) `create disk bootable`
A) `boot` B) `start` C) `enable disk` D) `active`
A) FAT32 increases the computer's RAM B) FAT32 automatically installs device drivers C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 replaces the BIOS chip
A) Change the BIOS password B) Delete the USB partition C) Remove the active status D) Copy the operating system files to the prepared USB flash drive
A) Replace the keyboard B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Change the monitor's fan settings D) Install a printer driver |