A) To install screws in the system unit B) To identify and troubleshoot system problems C) To organize cables inside the case D) To clean dust from components
A) To avoid testing the computer B) To pinpoint the problem and avoid unnecessary replacement C) To replace several components at once D) To make the repair take longer
A) Replace the motherboard immediately. B) Replace the power supply without testing. C) Check whether the RAM is installed correctly. D) Remove the operating system.
A) The network card is disconnected. B) Heat transfer from the CPU is reduced. C) The operating system needs reinstalling. D) The RAM has too much storage capacity.
A) Replace several components until the computer works. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Ignore the symptoms if the computer still turns on. D) Reinstall all software before checking the hardware.
A) Technician D uses ESD protection and handles the components carefully. B) Technician C places components anywhere on the worktable. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They prevent all hardware failures. B) They remove software errors. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Remove components first and check safety precautions afterward. D) Leave the computer running so the fans keep moving air.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Disconnect all storage devices permanently. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) Hardware cleaned C) Software updated D) System tested
A) Replace components regularly even when no problem is found. B) Clean the case only when it becomes visibly dirty. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To help keep software current and functioning properly B) To replace the need for hardware cleaning C) To prevent the computer from using storage devices D) To increase the physical size of the computer
A) To increase the number of installed components B) To make the computer consume more power C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Remove all applications and leave the hardware untouched. B) Clean the hardware safely, update the software, and check the system for errors. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) The system is fully repaired because the hardware is clean. B) All hardware should be replaced immediately. C) The error can be ignored because maintenance is complete. D) The remaining error still needs to be identified and diagnosed.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Poor practice only if the computer also has outdated software. C) Appropriate, because maintenance is needed only after failure. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 8 GB B) 2 GB C) 1 GB D) 4 GB
A) 16 GB B) 64 GB C) 20 GB D) 32 GB
A) 32 GB B) 64 GB C) 16 GB D) 20 GB
A) 500 MHz processor B) 3 GHz processor C) 1 GHz or faster processor or SoC D) 2 GHz dual-core processor
A) DirectX 9 or later with WDDM 1.0 driver B) DirectX 7 with WDDM 2.0 C) OpenGL 4.0 only D) DirectX 10 only
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Printer cable D) Network cable
A) F1 or F3 B) F5 or F6 C) ESC or F12 D) DEL or F2
A) F2 B) F12 C) F8 D) F10
A) Modern B) UEFI C) Secure D) Legacy
A) Back B) Finish C) Cancel D) Next
A) Update B) Install now C) Repair D) Restart
A) I don't have a product key B) Activate later C) Use trial mode D) Skip license
A) The edition activated by the product key B) The monitor resolution C) The computer brand D) The keyboard layout
A) I decline the license terms B) I accept the license terms C) Offline installation D) Custom license
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Upgrade: Install Windows D) Express Install
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Boot mode B) Keyboard layout C) Hard drive partition D) Product key
A) Skip B) Cancel C) Back D) Remove
A) Set up for personal use B) Set up for repair C) Set up for organization D) Set up for testing
A) BIOS password only B) Microsoft account information C) Printer account D) Router account
A) OneDrive B) Task View C) Timeline D) Cortana
A) The screen brightness B) The printer brand C) The desktop wallpaper D) The target system's hardware requirements
A) It removes the need for updates B) It changes the monitor resolution C) Programs are generally operating-system dependent D) Applications never use operating systems
A) Software requirements and required updates or utilities B) Keyboard color C) Speaker volume D) Mouse size
A) Reboot the machine before launching the software B) Disconnect the keyboard C) Delete the operating system D) Immediately uninstall it
A) User wallpaper B) Desktop theme C) Screen saver D) Minimum system requirements
A) Keyboard layout only B) Printer ink level C) Monitor brand D) Compatibility with the operating system version
A) Whether the desktop wallpaper loads B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Color test B) Login test C) Keyboard test D) Stress test
A) The monitor's brightness setting B) The user's wallpaper and desktop theme C) The hardware specification, brand name, and device code D) The computer's boot animation
A) The required scanner driver may not be installed B) The computer must perform a warm boot C) The hard drive must be converted to GPT D) The computer needs a new BIOS password
A) A monitor calibration tool B) An All-in-One DriverPack application C) A boot menu shortcut D) A BIOS setup password
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will automatically install Windows C) The wrong disk will increase RAM capacity D) Selecting the wrong disk can result in permanent deletion of data
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The BIOS will automatically update C) The keyboard will become wireless D) The monitor will stop displaying colors
A) `create partition primary` B) `new partition system` C) `make partition active` D) `create disk bootable`
A) `boot` B) `start` C) `enable disk` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 automatically installs device drivers C) FAT32 replaces the BIOS chip D) FAT32 increases the computer's RAM
A) Delete the USB partition B) Remove the active status C) Change the BIOS password D) Copy the operating system files to the prepared USB flash drive
A) Replace the keyboard B) Change the monitor's fan settings C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Install a printer driver |