A) To clean dust from components B) To organize cables inside the case C) To install screws in the system unit D) To identify and troubleshoot system problems
A) To replace several components at once B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Replace the power supply without testing. C) Replace the motherboard immediately. D) Remove the operating system.
A) The operating system needs reinstalling. B) The RAM has too much storage capacity. C) Heat transfer from the CPU is reduced. D) The network card is disconnected.
A) Ignore the symptoms if the computer still turns on. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician B works quickly and ignores static electricity. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician D uses ESD protection and handles the components carefully. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They remove software errors. C) They test electrical circuits. D) They prevent all hardware failures.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Install additional software before cleaning the hardware. B) Ignore the dust because the fan is still spinning. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) Components handled without ESD protection B) System tested C) Hardware cleaned D) Software updated
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Update software but ignore hardware condition. C) Replace components regularly even when no problem is found. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To verify whether the system is functioning properly and identify remaining problems B) To increase the number of installed components C) To avoid testing the completed work D) To make the computer consume more power
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The system is fully repaired because the hardware is clean. C) All hardware should be replaced immediately. D) The error can be ignored because maintenance is complete.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Poor practice only if the computer also has outdated software. C) Appropriate, because maintenance is needed only after failure. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 2 GB B) 1 GB C) 4 GB D) 8 GB
A) 2 GB B) 8 GB C) 1 GB D) 4 GB
A) 32 GB B) 64 GB C) 16 GB D) 20 GB
A) 64 GB B) 20 GB C) 32 GB D) 16 GB
A) 1 GHz or faster processor or SoC B) 3 GHz processor C) 500 MHz processor D) 2 GHz dual-core processor
A) OpenGL 4.0 only B) DirectX 7 with WDDM 2.0 C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 10 only
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Network cable D) Printer cable
A) ESC or F12 B) F5 or F6 C) F1 or F3 D) DEL or F2
A) F12 B) F10 C) F8 D) F2
A) Secure B) UEFI C) Legacy D) Modern
A) Next B) Cancel C) Finish D) Back
A) Repair B) Restart C) Update D) Install now
A) Activate later B) Skip license C) Use trial mode D) I don't have a product key
A) The keyboard layout B) The computer brand C) The monitor resolution D) The edition activated by the product key
A) Custom license B) I accept the license terms C) I decline the license terms D) Offline installation
A) Express Install B) Upgrade: Install Windows C) Repair your computer D) Custom: Install Windows only (Advanced)
A) System Reserved only B) Recovery Drive C) Optical Drive D) Drive 0 Unallocated Space
A) Product key B) Keyboard layout C) Boot mode D) Hard drive partition
A) Remove B) Back C) Skip D) Cancel
A) Set up for personal use B) Set up for organization C) Set up for repair D) Set up for testing
A) BIOS password only B) Microsoft account information C) Router account D) Printer account
A) OneDrive B) Timeline C) Cortana D) Task View
A) The printer brand B) The screen brightness C) The desktop wallpaper D) The target system's hardware requirements
A) It removes the need for updates B) Programs are generally operating-system dependent C) Applications never use operating systems D) It changes the monitor resolution
A) Speaker volume B) Software requirements and required updates or utilities C) Mouse size D) Keyboard color
A) Reboot the machine before launching the software B) Delete the operating system C) Disconnect the keyboard D) Immediately uninstall it
A) Screen saver B) Minimum system requirements C) Desktop theme D) User wallpaper
A) Printer ink level B) Keyboard layout only C) Compatibility with the operating system version D) Monitor brand
A) Whether the keyboard is wireless B) Whether the monitor has speakers C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Stress test B) Color test C) Login test D) Keyboard test
A) The monitor's brightness setting B) The hardware specification, brand name, and device code C) The user's wallpaper and desktop theme D) The computer's boot animation
A) The computer must perform a warm boot B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A BIOS setup password B) An All-in-One DriverPack application C) A monitor calibration tool D) A boot menu shortcut
A) Selecting the wrong disk changes the CPU speed B) The wrong disk will automatically install Windows C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will increase RAM capacity
A) The BIOS will automatically update B) The keyboard will become wireless C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create partition primary` B) `make partition active` C) `new partition system` D) `create disk bootable`
A) `start` B) `enable disk` C) `active` D) `boot`
A) FAT32 increases the computer's RAM B) FAT32 replaces the BIOS chip C) FAT32 automatically installs device drivers D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Delete the USB partition D) Change the BIOS password
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Replace the keyboard C) Change the monitor's fan settings D) Install a printer driver |