A) To organize cables inside the case B) To install screws in the system unit C) To clean dust from components D) To identify and troubleshoot system problems
A) To make the repair take longer B) To pinpoint the problem and avoid unnecessary replacement C) To avoid testing the computer D) To replace several components at once
A) Remove the operating system. B) Check whether the RAM is installed correctly. C) Replace the motherboard immediately. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) The network card is disconnected. D) Heat transfer from the CPU is reduced.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Reinstall all software before checking the hardware. C) Replace several components until the computer works. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician D uses ESD protection and handles the components carefully. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They remove software errors. B) They help keep cables neatly organized. C) They test electrical circuits. D) They prevent all hardware failures.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Leave the computer running so the fans keep moving air. C) Remove components first and check safety precautions afterward. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Install additional software before cleaning the hardware. B) Ignore the dust because the fan is still spinning. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) System tested B) Components handled without ESD protection C) Hardware cleaned D) Software updated
A) Replace components regularly even when no problem is found. B) Update software but ignore hardware condition. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
A) To help keep software current and functioning properly B) To replace the need for hardware cleaning C) To prevent the computer from using storage devices D) To increase the physical size of the computer
A) To increase the number of installed components B) To make the computer consume more power C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Remove all applications and leave the hardware untouched. B) Ignore the dust and update only one application. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) All hardware should be replaced immediately.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Poor practice only if the computer also has outdated software. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 1 GB B) 2 GB C) 8 GB D) 4 GB
A) 4 GB B) 8 GB C) 2 GB D) 1 GB
A) 20 GB B) 16 GB C) 64 GB D) 32 GB
A) 16 GB B) 20 GB C) 32 GB D) 64 GB
A) 3 GHz processor B) 1 GHz or faster processor or SoC C) 2 GHz dual-core processor D) 500 MHz processor
A) DirectX 7 with WDDM 2.0 B) DirectX 10 only C) DirectX 9 or later with WDDM 1.0 driver D) OpenGL 4.0 only
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Printer cable D) Network cable
A) F5 or F6 B) ESC or F12 C) DEL or F2 D) F1 or F3
A) F12 B) F8 C) F2 D) F10
A) Modern B) Legacy C) Secure D) UEFI
A) Next B) Finish C) Back D) Cancel
A) Repair B) Update C) Restart D) Install now
A) Skip license B) Activate later C) I don't have a product key D) Use trial mode
A) The edition activated by the product key B) The computer brand C) The monitor resolution D) The keyboard layout
A) I decline the license terms B) Offline installation C) Custom license D) I accept the license terms
A) Express Install B) Repair your computer C) Custom: Install Windows only (Advanced) D) Upgrade: Install Windows
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Keyboard layout B) Hard drive partition C) Boot mode D) Product key
A) Skip B) Cancel C) Remove D) Back
A) Set up for testing B) Set up for repair C) Set up for organization D) Set up for personal use
A) Printer account B) Microsoft account information C) BIOS password only D) Router account
A) Timeline B) Task View C) Cortana D) OneDrive
A) The desktop wallpaper B) The target system's hardware requirements C) The screen brightness D) The printer brand
A) It removes the need for updates B) Applications never use operating systems C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Keyboard color B) Mouse size C) Speaker volume D) Software requirements and required updates or utilities
A) Reboot the machine before launching the software B) Delete the operating system C) Disconnect the keyboard D) Immediately uninstall it
A) User wallpaper B) Desktop theme C) Screen saver D) Minimum system requirements
A) Printer ink level B) Monitor brand C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the monitor has speakers B) Whether customers can successfully install and set up the software C) Whether the keyboard is wireless D) Whether the desktop wallpaper loads
A) Login test B) Keyboard test C) Stress test D) Color test
A) The computer's boot animation B) The monitor's brightness setting C) The user's wallpaper and desktop theme D) The hardware specification, brand name, and device code
A) The required scanner driver may not be installed B) The computer needs a new BIOS password C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) A BIOS setup password B) An All-in-One DriverPack application C) A boot menu shortcut D) A monitor calibration tool
A) The wrong disk will automatically install Windows B) The wrong disk will increase RAM capacity C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The keyboard will become wireless D) The BIOS will automatically update
A) `create partition primary` B) `make partition active` C) `create disk bootable` D) `new partition system`
A) `enable disk` B) `boot` C) `active` D) `start`
A) FAT32 increases the computer's RAM B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 replaces the BIOS chip D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Delete the USB partition C) Copy the operating system files to the prepared USB flash drive D) Remove the active status
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Install a printer driver C) Change the monitor's fan settings D) Replace the keyboard |