A) To organize cables inside the case B) To clean dust from components C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To avoid testing the computer C) To replace several components at once D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Replace the power supply without testing. C) Replace the motherboard immediately. D) Remove the operating system.
A) The network card is disconnected. B) Heat transfer from the CPU is reduced. C) The RAM has too much storage capacity. D) The operating system needs reinstalling.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Reinstall all software before checking the hardware. D) Replace several components until the computer works.
A) Technician C places components anywhere on the worktable. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician D uses ESD protection and handles the components carefully. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They test electrical circuits. B) They prevent all hardware failures. C) They help keep cables neatly organized. D) They remove software errors.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Remove components first and check safety precautions afterward. D) Leave the computer running so the fans keep moving air.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Install additional software before cleaning the hardware.
A) Remove all installed applications. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) System tested C) Hardware cleaned D) Software updated
A) Update software but ignore hardware condition. B) Clean the case only when it becomes visibly dirty. C) Replace components regularly even when no problem is found. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To increase the physical size of the computer D) To replace the need for hardware cleaning
A) To make the computer consume more power B) To increase the number of installed components C) To verify whether the system is functioning properly and identify remaining problems D) To avoid testing the completed work
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The system is fully repaired because the hardware is clean. C) The error can be ignored because maintenance is complete. D) All hardware should be replaced immediately.
A) Appropriate, because maintenance is needed only after failure. B) Appropriate, because dust does not affect system performance. C) Poor practice only if the computer also has outdated software. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 1 GB B) 4 GB C) 2 GB D) 8 GB
A) 2 GB B) 8 GB C) 1 GB D) 4 GB
A) 20 GB B) 16 GB C) 32 GB D) 64 GB
A) 20 GB B) 64 GB C) 32 GB D) 16 GB
A) 500 MHz processor B) 2 GHz dual-core processor C) 1 GHz or faster processor or SoC D) 3 GHz processor
A) OpenGL 4.0 only B) DirectX 10 only C) DirectX 7 with WDDM 2.0 D) DirectX 9 or later with WDDM 1.0 driver
A) Network cable B) Printer cable C) Audio CD only D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) DEL or F2 C) F1 or F3 D) ESC or F12
A) F8 B) F12 C) F10 D) F2
A) Secure B) Legacy C) UEFI D) Modern
A) Next B) Finish C) Back D) Cancel
A) Install now B) Repair C) Update D) Restart
A) Skip license B) I don't have a product key C) Activate later D) Use trial mode
A) The edition activated by the product key B) The keyboard layout C) The monitor resolution D) The computer brand
A) Offline installation B) I accept the license terms C) Custom license D) I decline the license terms
A) Custom: Install Windows only (Advanced) B) Upgrade: Install Windows C) Express Install D) Repair your computer
A) System Reserved only B) Recovery Drive C) Drive 0 Unallocated Space D) Optical Drive
A) Product key B) Boot mode C) Keyboard layout D) Hard drive partition
A) Skip B) Back C) Remove D) Cancel
A) Set up for organization B) Set up for personal use C) Set up for testing D) Set up for repair
A) Microsoft account information B) BIOS password only C) Printer account D) Router account
A) Task View B) OneDrive C) Timeline D) Cortana
A) The desktop wallpaper B) The target system's hardware requirements C) The printer brand D) The screen brightness
A) Applications never use operating systems B) Programs are generally operating-system dependent C) It changes the monitor resolution D) It removes the need for updates
A) Keyboard color B) Speaker volume C) Mouse size D) Software requirements and required updates or utilities
A) Disconnect the keyboard B) Delete the operating system C) Reboot the machine before launching the software D) Immediately uninstall it
A) Screen saver B) User wallpaper C) Desktop theme D) Minimum system requirements
A) Printer ink level B) Monitor brand C) Keyboard layout only D) Compatibility with the operating system version
A) Whether the monitor has speakers B) Whether the desktop wallpaper loads C) Whether the keyboard is wireless D) Whether customers can successfully install and set up the software
A) Keyboard test B) Color test C) Stress test D) Login test
A) The hardware specification, brand name, and device code B) The computer's boot animation C) The monitor's brightness setting D) The user's wallpaper and desktop theme
A) The required scanner driver may not be installed B) The hard drive must be converted to GPT C) The computer must perform a warm boot D) The computer needs a new BIOS password
A) A boot menu shortcut B) An All-in-One DriverPack application C) A BIOS setup password D) A monitor calibration tool
A) Selecting the wrong disk changes the CPU speed B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will increase RAM capacity D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The BIOS will automatically update C) The keyboard will become wireless D) The monitor will stop displaying colors
A) `create disk bootable` B) `make partition active` C) `create partition primary` D) `new partition system`
A) `active` B) `enable disk` C) `boot` D) `start`
A) FAT32 automatically installs device drivers B) FAT32 increases the computer's RAM C) FAT32 replaces the BIOS chip D) FAT32 is specified in the procedure for UEFI-supported platforms
A) Delete the USB partition B) Copy the operating system files to the prepared USB flash drive C) Remove the active status D) Change the BIOS password
A) Install a printer driver B) Change the monitor's fan settings C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Replace the keyboard |