ThatQuiz Knjižnica testov Naredi ta test sedaj
Computer System Maintenance and Troubleshooting 2
Prispevano od: GhostCore
  • 1. What is the primary purpose of creating an equipment maintenance schedule?
A) To eliminate the need for inspections
B) To replace all computer equipment yearly
C) To guide personnel in performing maintenance tasks properly
D) To prevent users from operating computers
  • 2. Which activity is specifically considered hardware maintenance?
A) Adding software functions
B) Testing and cleaning equipment
C) Updating customer records
D) Reorganizing fragmented files
  • 3. A laboratory wants to ensure that scheduled maintenance is actually performed and documented. What should it use?
A) A maintenance checklist
B) A user password list
C) A waste segregation list only
D) A purchase request only
  • 4. Which practice best helps prolong the life of a computer according to the module?
A) Keep the computer in a closed cabinet
B) Move the computer while it is running
C) Place liquids beside the computer
D) Place the computer in a well-ventilated area
  • 5. Before moving a computer to another location, what should be done first?
A) Disconnect only the keyboard
B) Leave it running
C) Turn it off and unplug it
D) Remove the monitor only
  • 6. Which is an example of software or program maintenance?
A) Updating application programs and fixing bugs
B) Cleaning dust from the system unit
C) Checking electrical cables
D) Sweeping the computer laboratory
  • 7. Why is regular maintenance important for a computer system and network?
A) It increases efficiency and can reduce major repair expenses
B) It removes the need for software updates
C) It prevents users from accessing the system
D) It guarantees that no hardware will ever fail
  • 8. A technician notices that temporary files are accumulating on a workstation. Which maintenance action is most appropriate?
A) Delete temporary files
B) Disable the antivirus
C) Replace the motherboard
D) Reformat the hard drive immediately
  • 9. Which activity is included in the module's software maintenance plan?
A) Moving the computer while powered on
B) Cleaning only the monitor screen
C) Removing all system files
D) Updating antivirus and spyware protection
  • 10. A computer laboratory has no internet connection during inspection. Which checklist item may appropriately be marked NO based on the module?
A) Performing a full diagnostic check
B) Cleaning the PC inside and out
C) Checking the hardware
D) Getting the latest software update for the operating system
  • 11. Which activity belongs to the monthly CSS workshop housekeeping schedule?
A) Conducting an inventory
B) Sweeping the floor
C) Wiping the whiteboard
D) Checking for trash before leaving
  • 12. Which activity is listed as a weekly housekeeping task?
A) Cleaning and checking tools, machines, supplies, and materials
B) Cleaning the air-conditioning filter
C) Conducting a full inventory
D) Inspecting the electrical system
  • 13. Before using an external storage device, what should a technician do?
A) Disable security software
B) Immediately open every file
C) Scan and clean the device
D) Format the computer
  • 14. After using an external storage device, what is the proper action?
A) Pull it out immediately
B) Restart the computer without ejecting
C) Close the program and eject the device properly
D) Leave it connected permanently
  • 15. A student finishes using a laboratory computer. Which sequence best follows the maintenance procedure?
A) Properly shut down the computer, then turn off the AVR/UPS
B) Turn off the AVR/UPS first, then shut down
C) Unplug the computer while running, then shut down
D) Leave the computer running and turn off the monitor
  • 16. A computer suddenly crashes while being used. Which maintenance action listed in the module may be performed?
A) Reboot the computer
B) Replace the processor immediately
C) Reformat the hard drive immediately
D) Remove the operating system
  • 17. Why is an incremental backup useful?
A) It replaces the operating system
B) It prevents the need for antivirus software
C) It backs up updated files for each date
D) It deletes all previous backups
  • 18. A technician finds a computer overheating. Which recommendation is supported by the maintenance module?
A) Disable the CPU fan
B) Cover the ventilation openings
C) Apply thermal paste to the CPU and check whether the fan is working
D) Increase the screen brightness
  • 19. A computer is tagged as DANGER because its power-supply cord has cuts. What is the most appropriate interpretation?
A) The cord should be hidden from users
B) The equipment presents a hazard and should be identified accordingly
C) The computer should be moved while powered on
D) The equipment is ready for normal use
  • 20. Which document is used to record findings, recommendations, and subsequent repair actions?
A) Waste Segregation List
B) Purchase Request Form
C) Breakdown/Repair Report
D) Housekeeping Schedule
  • 21. A user reports that sound cuts in and out while several processor-intensive applications are open. What is the best first action?
A) Replace the speakers immediately
B) Shut down processor-intensive applications
C) Reinstall the operating system
D) Replace the monitor
  • 22. There is no sound from the speakers, and the software volume control is turned down. What should be checked?
A) Reseat the memory
B) Change the monitor resolution
C) Unmute the volume and adjust the volume slider
D) Replace the hard drive
  • 23. A computer has a blank screen and the monitor light is off. Which cause should be considered first?
A) The operating system is unsupported
B) The mouse needs cleaning
C) The monitor is not turned on
D) The processor is overheating
  • 24. A monitor displays 'No Connection, Check Signal Cable.' What is the most likely cause described in the module?
A) The CPU fan is too fast
B) The hard disk is full
C) The keyboard is defective
D) The monitor video cable is disconnected
  • 25. A monitor displays 'Out of Range.' What should the technician do?
A) Disable the power supply
B) Change the video resolution and refresh rate to a supported setting
C) Increase the resolution further
D) Replace the keyboard
  • 26. A newly installed device is not recognized. What should the technician check first according to the module?
A) Ensure the device is properly and securely connected
B) Delete all device drivers
C) Immediately replace the motherboard
D) Reformat the hard drive
  • 27. A new external device does not work because its power switch is off. What is the appropriate sequence?
A) Turn off the computer, turn on the external device, then turn on the computer
B) Remove the device and reinstall Windows
C) Replace the operating system
D) Turn on the computer and then connect the powered-off device
  • 28. A computer will not start after a memory upgrade. The memory modules may be wrong or installed in the wrong location. What should be done?
A) Disable the audio device
B) Change the screen resolution
C) Replace the monitor
D) Review system documentation and verify the correct memory modules and installation
  • 29. A computer performs poorly and the processor is hot. Which combination of actions is most appropriate?
A) Disable all fans
B) Increase processor temperature
C) Replace the mouse and keyboard
D) Check airflow, verify fans work, and ensure the heatsink is properly installed
  • 30. A wireless mouse does not respond or moves too slowly. Which troubleshooting approach best matches the module?
A) Check device status, check or replace batteries, and reset the receiver and mouse
B) Change the screen resolution
C) Reformat the hard drive
D) Replace the monitor cable
  • 31. A planned set of activities used to guide personnel in performing computer maintenance.
  • 32. A document used to verify whether planned maintenance activities were performed according to schedule and standards.
  • 33. The type of maintenance involving the testing and cleaning of computer equipment.
  • 34. Maintenance involving routine updating of master files, such as adding or deleting customer records.
  • 35. The process of backing up updated files for each date.
  • 36. The maintenance action of obtaining the latest software update for the operating system.
  • 37. The process of separating computer-related waste according to appropriate disposal methods.
  • 38. A computer condition in which the CPU becomes excessively hot and may require thermal paste and fan inspection.
  • 39. The troubleshooting condition in which the monitor displays no video.
  • 40. The troubleshooting condition in which the monitor reports that the video resolution or refresh rate is unsupported.
Ustvarjeno z That Quiz — stran za ustvarjanje in razvrščanje testov za matematiko in ostale predmete.