A) To install screws in the system unit B) To organize cables inside the case C) To identify and troubleshoot system problems D) To clean dust from components
A) To pinpoint the problem and avoid unnecessary replacement B) To avoid testing the computer C) To replace several components at once D) To make the repair take longer
A) Replace the power supply without testing. B) Check whether the RAM is installed correctly. C) Replace the motherboard immediately. D) Remove the operating system.
A) The operating system needs reinstalling. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The RAM has too much storage capacity.
A) Ignore the symptoms if the computer still turns on. B) Reinstall all software before checking the hardware. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Replace several components until the computer works.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician B works quickly and ignores static electricity. C) Technician D uses ESD protection and handles the components carefully. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They prevent all hardware failures. B) They help keep cables neatly organized. C) They remove software errors. D) They test electrical circuits.
A) Leave the computer running so the fans keep moving air. B) Remove components first and check safety precautions afterward. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Replace the fan immediately without checking its condition. B) Ignore the dust because the fan is still spinning. C) Install additional software before cleaning the hardware. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Disconnect all storage devices permanently. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Check the computer for errors and proper operation.
A) Components handled without ESD protection B) Software updated C) Hardware cleaned D) System tested
A) Update software but ignore hardware condition. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Clean the case only when it becomes visibly dirty. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To increase the physical size of the computer C) To replace the need for hardware cleaning D) To help keep software current and functioning properly
A) To verify whether the system is functioning properly and identify remaining problems B) To avoid testing the completed work C) To make the computer consume more power D) To increase the number of installed components
A) Remove all applications and leave the hardware untouched. B) Ignore the dust and update only one application. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) All hardware should be replaced immediately.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because dust does not affect system performance. C) Poor practice only if the computer also has outdated software. D) Appropriate, because maintenance is needed only after failure.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up C) Date ? hardware list ? software names ? purchase date ? user name D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 8 GB B) 1 GB C) 2 GB D) 4 GB
A) 8 GB B) 1 GB C) 2 GB D) 4 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 20 GB B) 64 GB C) 32 GB D) 16 GB
A) 500 MHz processor B) 2 GHz dual-core processor C) 3 GHz processor D) 1 GHz or faster processor or SoC
A) DirectX 7 with WDDM 2.0 B) DirectX 10 only C) OpenGL 4.0 only D) DirectX 9 or later with WDDM 1.0 driver
A) Installation media such as a bootable flash drive or optical media B) Network cable C) Printer cable D) Audio CD only
A) F1 or F3 B) DEL or F2 C) ESC or F12 D) F5 or F6
A) F8 B) F12 C) F10 D) F2
A) UEFI B) Modern C) Secure D) Legacy
A) Cancel B) Finish C) Next D) Back
A) Repair B) Restart C) Install now D) Update
A) I don't have a product key B) Activate later C) Skip license D) Use trial mode
A) The keyboard layout B) The computer brand C) The edition activated by the product key D) The monitor resolution
A) Custom license B) Offline installation C) I accept the license terms D) I decline the license terms
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Express Install D) Upgrade: Install Windows
A) Optical Drive B) System Reserved only C) Recovery Drive D) Drive 0 Unallocated Space
A) Boot mode B) Keyboard layout C) Hard drive partition D) Product key
A) Remove B) Skip C) Cancel D) Back
A) Set up for repair B) Set up for personal use C) Set up for testing D) Set up for organization
A) Router account B) BIOS password only C) Printer account D) Microsoft account information
A) OneDrive B) Task View C) Timeline D) Cortana
A) The printer brand B) The target system's hardware requirements C) The desktop wallpaper D) The screen brightness
A) Applications never use operating systems B) It removes the need for updates C) It changes the monitor resolution D) Programs are generally operating-system dependent
A) Keyboard color B) Software requirements and required updates or utilities C) Mouse size D) Speaker volume
A) Delete the operating system B) Reboot the machine before launching the software C) Disconnect the keyboard D) Immediately uninstall it
A) Minimum system requirements B) Screen saver C) Desktop theme D) User wallpaper
A) Printer ink level B) Compatibility with the operating system version C) Keyboard layout only D) Monitor brand
A) Whether the monitor has speakers B) Whether the keyboard is wireless C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Color test B) Stress test C) Keyboard test D) Login test
A) The user's wallpaper and desktop theme B) The monitor's brightness setting C) The computer's boot animation D) The hardware specification, brand name, and device code
A) The computer must perform a warm boot B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A boot menu shortcut B) A BIOS setup password C) A monitor calibration tool D) An All-in-One DriverPack application
A) The wrong disk will increase RAM capacity B) Selecting the wrong disk can result in permanent deletion of data C) Selecting the wrong disk changes the CPU speed D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The BIOS will automatically update D) The keyboard will become wireless
A) `create disk bootable` B) `new partition system` C) `create partition primary` D) `make partition active`
A) `enable disk` B) `boot` C) `start` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 replaces the BIOS chip C) FAT32 automatically installs device drivers D) FAT32 increases the computer's RAM
A) Remove the active status B) Copy the operating system files to the prepared USB flash drive C) Change the BIOS password D) Delete the USB partition
A) Install a printer driver B) Change the monitor's fan settings C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Replace the keyboard |