A) To clean dust from components B) To organize cables inside the case C) To install screws in the system unit D) To identify and troubleshoot system problems
A) To replace several components at once B) To make the repair take longer C) To avoid testing the computer D) To pinpoint the problem and avoid unnecessary replacement
A) Check whether the RAM is installed correctly. B) Replace the power supply without testing. C) Remove the operating system. D) Replace the motherboard immediately.
A) The operating system needs reinstalling. B) Heat transfer from the CPU is reduced. C) The RAM has too much storage capacity. D) The network card is disconnected.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Replace several components until the computer works. C) Reinstall all software before checking the hardware. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician B works quickly and ignores static electricity. C) Technician D uses ESD protection and handles the components carefully. D) Technician C places components anywhere on the worktable.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They test electrical circuits. B) They remove software errors. C) They help keep cables neatly organized. D) They prevent all hardware failures.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Leave the computer running so the fans keep moving air. C) Remove components first and check safety precautions afterward. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Ignore the dust because the fan is still spinning. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
A) Remove all installed applications. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Check the computer for errors and proper operation.
A) Software updated B) Components handled without ESD protection C) Hardware cleaned D) System tested
A) Clean the hardware, update software, check for errors, and observe safety precautions. B) Replace components regularly even when no problem is found. C) Clean the case only when it becomes visibly dirty. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To replace the need for hardware cleaning C) To increase the physical size of the computer D) To help keep software current and functioning properly
A) To make the computer consume more power B) To avoid testing the completed work C) To increase the number of installed components D) To verify whether the system is functioning properly and identify remaining problems
A) Clean the hardware safely, update the software, and check the system for errors. B) Clean the hardware safely, update the software, and check the system for errors. C) Ignore the dust and update only one application. D) Remove all applications and leave the hardware untouched.
A) The error can be ignored because maintenance is complete. B) All hardware should be replaced immediately. C) The system is fully repaired because the hardware is clean. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because dust does not affect system performance. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Appropriate, because maintenance is needed only after failure. D) Poor practice only if the computer also has outdated software.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? hardware list ? software names ? purchase date ? user name
A) 1 GB B) 8 GB C) 2 GB D) 4 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 32 GB B) 20 GB C) 16 GB D) 64 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 1 GHz or faster processor or SoC B) 500 MHz processor C) 3 GHz processor D) 2 GHz dual-core processor
A) DirectX 7 with WDDM 2.0 B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 10 only D) OpenGL 4.0 only
A) Audio CD only B) Network cable C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) F1 or F3 B) ESC or F12 C) DEL or F2 D) F5 or F6
A) F12 B) F8 C) F10 D) F2
A) Modern B) UEFI C) Legacy D) Secure
A) Finish B) Cancel C) Back D) Next
A) Install now B) Restart C) Update D) Repair
A) Use trial mode B) I don't have a product key C) Activate later D) Skip license
A) The edition activated by the product key B) The computer brand C) The keyboard layout D) The monitor resolution
A) I accept the license terms B) I decline the license terms C) Offline installation D) Custom license
A) Repair your computer B) Custom: Install Windows only (Advanced) C) Express Install D) Upgrade: Install Windows
A) Optical Drive B) Drive 0 Unallocated Space C) System Reserved only D) Recovery Drive
A) Boot mode B) Hard drive partition C) Product key D) Keyboard layout
A) Cancel B) Skip C) Remove D) Back
A) Set up for organization B) Set up for testing C) Set up for personal use D) Set up for repair
A) Router account B) BIOS password only C) Microsoft account information D) Printer account
A) Timeline B) OneDrive C) Task View D) Cortana
A) The screen brightness B) The target system's hardware requirements C) The desktop wallpaper D) The printer brand
A) Programs are generally operating-system dependent B) Applications never use operating systems C) It changes the monitor resolution D) It removes the need for updates
A) Keyboard color B) Mouse size C) Software requirements and required updates or utilities D) Speaker volume
A) Immediately uninstall it B) Reboot the machine before launching the software C) Disconnect the keyboard D) Delete the operating system
A) User wallpaper B) Screen saver C) Desktop theme D) Minimum system requirements
A) Monitor brand B) Compatibility with the operating system version C) Keyboard layout only D) Printer ink level
A) Whether the monitor has speakers B) Whether the keyboard is wireless C) Whether customers can successfully install and set up the software D) Whether the desktop wallpaper loads
A) Stress test B) Color test C) Keyboard test D) Login test
A) The monitor's brightness setting B) The hardware specification, brand name, and device code C) The user's wallpaper and desktop theme D) The computer's boot animation
A) The computer needs a new BIOS password B) The hard drive must be converted to GPT C) The computer must perform a warm boot D) The required scanner driver may not be installed
A) A BIOS setup password B) A monitor calibration tool C) A boot menu shortcut D) An All-in-One DriverPack application
A) Selecting the wrong disk can result in permanent deletion of data B) Selecting the wrong disk changes the CPU speed C) The wrong disk will increase RAM capacity D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The monitor will stop displaying colors C) The BIOS will automatically update D) The keyboard will become wireless
A) `create partition primary` B) `new partition system` C) `make partition active` D) `create disk bootable`
A) `start` B) `boot` C) `active` D) `enable disk`
A) FAT32 replaces the BIOS chip B) FAT32 automatically installs device drivers C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 increases the computer's RAM
A) Remove the active status B) Change the BIOS password C) Delete the USB partition D) Copy the operating system files to the prepared USB flash drive
A) Install a printer driver B) Change the monitor's fan settings C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Replace the keyboard |