A) To clean dust from components B) To identify and troubleshoot system problems C) To organize cables inside the case D) To install screws in the system unit
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To make the repair take longer D) To avoid testing the computer
A) Replace the motherboard immediately. B) Check whether the RAM is installed correctly. C) Remove the operating system. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) The network card is disconnected. D) Heat transfer from the CPU is reduced.
A) Reinstall all software before checking the hardware. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Ignore the symptoms if the computer still turns on. D) Replace several components until the computer works.
A) Technician B works quickly and ignores static electricity. B) Technician C places components anywhere on the worktable. C) Technician D uses ESD protection and handles the components carefully. D) Technician A handles components while standing on an ungrounded surface without ESD protection.
A) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They test electrical circuits. B) They remove software errors. C) They prevent all hardware failures. D) They help keep cables neatly organized.
A) Remove components first and check safety precautions afterward. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Install additional software before cleaning the hardware. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Replace the fan immediately without checking its condition. D) Ignore the dust because the fan is still spinning.
A) Check the computer for errors and proper operation. B) Remove all installed applications. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) Software updated B) System tested C) Components handled without ESD protection D) Hardware cleaned
A) Update software but ignore hardware condition. B) Clean the case only when it becomes visibly dirty. C) Replace components regularly even when no problem is found. D) Clean the hardware, update software, check for errors, and observe safety precautions.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To increase the physical size of the computer B) To replace the need for hardware cleaning C) To prevent the computer from using storage devices D) To help keep software current and functioning properly
A) To verify whether the system is functioning properly and identify remaining problems B) To increase the number of installed components C) To avoid testing the completed work D) To make the computer consume more power
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The system is fully repaired because the hardware is clean. C) The error can be ignored because maintenance is complete. D) All hardware should be replaced immediately.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because dust does not affect system performance. C) Appropriate, because maintenance is needed only after failure. D) Poor practice only if the computer also has outdated software.
A) Date ? technician name ? computer model ? keyboard type ? monitor size. B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? hardware list ? software names ? purchase date ? user name
A) 2 GB B) 4 GB C) 8 GB D) 1 GB
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 32 GB B) 64 GB C) 20 GB D) 16 GB
A) 32 GB B) 16 GB C) 64 GB D) 20 GB
A) 2 GHz dual-core processor B) 500 MHz processor C) 3 GHz processor D) 1 GHz or faster processor or SoC
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 7 with WDDM 2.0 D) DirectX 10 only
A) Printer cable B) Installation media such as a bootable flash drive or optical media C) Audio CD only D) Network cable
A) F5 or F6 B) ESC or F12 C) DEL or F2 D) F1 or F3
A) F12 B) F10 C) F8 D) F2
A) Legacy B) Secure C) Modern D) UEFI
A) Back B) Cancel C) Finish D) Next
A) Update B) Restart C) Install now D) Repair
A) Activate later B) I don't have a product key C) Use trial mode D) Skip license
A) The keyboard layout B) The monitor resolution C) The edition activated by the product key D) The computer brand
A) Offline installation B) I decline the license terms C) Custom license D) I accept the license terms
A) Custom: Install Windows only (Advanced) B) Upgrade: Install Windows C) Repair your computer D) Express Install
A) Optical Drive B) Recovery Drive C) Drive 0 Unallocated Space D) System Reserved only
A) Keyboard layout B) Hard drive partition C) Boot mode D) Product key
A) Cancel B) Remove C) Skip D) Back
A) Set up for repair B) Set up for testing C) Set up for personal use D) Set up for organization
A) Router account B) Microsoft account information C) Printer account D) BIOS password only
A) OneDrive B) Timeline C) Task View D) Cortana
A) The desktop wallpaper B) The printer brand C) The target system's hardware requirements D) The screen brightness
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) It removes the need for updates D) Applications never use operating systems
A) Software requirements and required updates or utilities B) Keyboard color C) Speaker volume D) Mouse size
A) Delete the operating system B) Immediately uninstall it C) Disconnect the keyboard D) Reboot the machine before launching the software
A) User wallpaper B) Minimum system requirements C) Screen saver D) Desktop theme
A) Monitor brand B) Printer ink level C) Compatibility with the operating system version D) Keyboard layout only
A) Whether the desktop wallpaper loads B) Whether the keyboard is wireless C) Whether customers can successfully install and set up the software D) Whether the monitor has speakers
A) Color test B) Login test C) Stress test D) Keyboard test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The user's wallpaper and desktop theme D) The computer's boot animation
A) The computer needs a new BIOS password B) The required scanner driver may not be installed C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) A monitor calibration tool B) A boot menu shortcut C) An All-in-One DriverPack application D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) The keyboard will become wireless B) The BIOS will automatically update C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `new partition system` C) `create disk bootable` D) `create partition primary`
A) `boot` B) `start` C) `active` D) `enable disk`
A) FAT32 replaces the BIOS chip B) FAT32 is specified in the procedure for UEFI-supported platforms C) FAT32 automatically installs device drivers D) FAT32 increases the computer's RAM
A) Copy the operating system files to the prepared USB flash drive B) Change the BIOS password C) Delete the USB partition D) Remove the active status
A) Replace the keyboard B) Install a printer driver C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Change the monitor's fan settings |