A) To clean dust from components B) To install screws in the system unit C) To identify and troubleshoot system problems D) To organize cables inside the case
A) To replace several components at once B) To make the repair take longer C) To pinpoint the problem and avoid unnecessary replacement D) To avoid testing the computer
A) Check whether the RAM is installed correctly. B) Remove the operating system. C) Replace the motherboard immediately. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) The operating system needs reinstalling. C) Heat transfer from the CPU is reduced. D) The network card is disconnected.
A) Replace several components until the computer works. B) Ignore the symptoms if the computer still turns on. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Reinstall all software before checking the hardware.
A) Technician D uses ESD protection and handles the components carefully. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician C places components anywhere on the worktable. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
A) They help keep cables neatly organized. B) They test electrical circuits. C) They prevent all hardware failures. D) They remove software errors.
A) Remove components first and check safety precautions afterward. B) Leave the computer running so the fans keep moving air. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Shut down the computer and prepare a safe work area before handling internal parts.
A) Install additional software before cleaning the hardware. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Replace the fan immediately without checking its condition.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) Hardware cleaned B) Components handled without ESD protection C) System tested D) Software updated
A) Update software but ignore hardware condition. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Replace components regularly even when no problem is found. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To help keep software current and functioning properly C) To replace the need for hardware cleaning D) To increase the physical size of the computer
A) To increase the number of installed components B) To avoid testing the completed work C) To verify whether the system is functioning properly and identify remaining problems D) To make the computer consume more power
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) All hardware should be replaced immediately.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Poor practice only if the computer also has outdated software. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 8 GB B) 2 GB C) 1 GB D) 4 GB
A) 2 GB B) 4 GB C) 1 GB D) 8 GB
A) 16 GB B) 32 GB C) 64 GB D) 20 GB
A) 64 GB B) 16 GB C) 32 GB D) 20 GB
A) 1 GHz or faster processor or SoC B) 2 GHz dual-core processor C) 500 MHz processor D) 3 GHz processor
A) OpenGL 4.0 only B) DirectX 7 with WDDM 2.0 C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 10 only
A) Printer cable B) Installation media such as a bootable flash drive or optical media C) Network cable D) Audio CD only
A) DEL or F2 B) ESC or F12 C) F1 or F3 D) F5 or F6
A) F8 B) F10 C) F12 D) F2
A) Secure B) Legacy C) Modern D) UEFI
A) Back B) Cancel C) Next D) Finish
A) Repair B) Update C) Install now D) Restart
A) I don't have a product key B) Use trial mode C) Skip license D) Activate later
A) The monitor resolution B) The edition activated by the product key C) The computer brand D) The keyboard layout
A) I decline the license terms B) I accept the license terms C) Custom license D) Offline installation
A) Upgrade: Install Windows B) Custom: Install Windows only (Advanced) C) Repair your computer D) Express Install
A) Recovery Drive B) System Reserved only C) Optical Drive D) Drive 0 Unallocated Space
A) Hard drive partition B) Product key C) Boot mode D) Keyboard layout
A) Skip B) Remove C) Cancel D) Back
A) Set up for personal use B) Set up for repair C) Set up for organization D) Set up for testing
A) Printer account B) BIOS password only C) Microsoft account information D) Router account
A) Task View B) Timeline C) OneDrive D) Cortana
A) The printer brand B) The desktop wallpaper C) The target system's hardware requirements D) The screen brightness
A) Applications never use operating systems B) It removes the need for updates C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Software requirements and required updates or utilities B) Mouse size C) Speaker volume D) Keyboard color
A) Disconnect the keyboard B) Delete the operating system C) Reboot the machine before launching the software D) Immediately uninstall it
A) Minimum system requirements B) Screen saver C) Desktop theme D) User wallpaper
A) Monitor brand B) Compatibility with the operating system version C) Printer ink level D) Keyboard layout only
A) Whether customers can successfully install and set up the software B) Whether the desktop wallpaper loads C) Whether the monitor has speakers D) Whether the keyboard is wireless
A) Keyboard test B) Color test C) Stress test D) Login test
A) The hardware specification, brand name, and device code B) The computer's boot animation C) The user's wallpaper and desktop theme D) The monitor's brightness setting
A) The hard drive must be converted to GPT B) The computer needs a new BIOS password C) The required scanner driver may not be installed D) The computer must perform a warm boot
A) A monitor calibration tool B) An All-in-One DriverPack application C) A boot menu shortcut D) A BIOS setup password
A) Selecting the wrong disk can result in permanent deletion of data B) Selecting the wrong disk changes the CPU speed C) The wrong disk will increase RAM capacity D) The wrong disk will automatically install Windows
A) The monitor will stop displaying colors B) The keyboard will become wireless C) The BIOS will automatically update D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `create disk bootable` B) `new partition system` C) `make partition active` D) `create partition primary`
A) `start` B) `enable disk` C) `boot` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 increases the computer's RAM C) FAT32 replaces the BIOS chip D) FAT32 automatically installs device drivers
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Change the BIOS password D) Delete the USB partition
A) Replace the keyboard B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Install a printer driver D) Change the monitor's fan settings |