A) To organize cables inside the case B) To clean dust from components C) To identify and troubleshoot system problems D) To install screws in the system unit
A) To replace several components at once B) To make the repair take longer C) To pinpoint the problem and avoid unnecessary replacement D) To avoid testing the computer
A) Replace the motherboard immediately. B) Remove the operating system. C) Replace the power supply without testing. D) Check whether the RAM is installed correctly.
A) Heat transfer from the CPU is reduced. B) The RAM has too much storage capacity. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Reinstall all software before checking the hardware.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician B works quickly and ignores static electricity. C) Technician D uses ESD protection and handles the components carefully. D) Technician C places components anywhere on the worktable.
A) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They prevent all hardware failures. B) They remove software errors. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Shut down the computer and prepare a safe work area before handling internal parts. C) Leave the computer running so the fans keep moving air. D) Remove components first and check safety precautions afterward.
A) Replace the fan immediately without checking its condition. B) Ignore the dust because the fan is still spinning. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Install additional software before cleaning the hardware.
A) Check the computer for errors and proper operation. B) Disconnect all storage devices permanently. C) Check the computer for errors and proper operation. D) Remove all installed applications.
A) Components handled without ESD protection B) Software updated C) Hardware cleaned D) System tested
A) Replace components regularly even when no problem is found. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Clean the case only when it becomes visibly dirty. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To replace the need for hardware cleaning B) To increase the physical size of the computer C) To prevent the computer from using storage devices D) To help keep software current and functioning properly
A) To avoid testing the completed work B) To increase the number of installed components C) To make the computer consume more power D) To verify whether the system is functioning properly and identify remaining problems
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Ignore the dust and update only one application.
A) The remaining error still needs to be identified and diagnosed. B) The error can be ignored because maintenance is complete. C) The system is fully repaired because the hardware is clean. D) All hardware should be replaced immediately.
A) Poor practice, because routine cleaning should address buildup before it contributes to problems. B) Appropriate, because maintenance is needed only after failure. C) Appropriate, because dust does not affect system performance. D) Poor practice only if the computer also has outdated software.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 8 GB B) 2 GB C) 4 GB D) 1 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 64 GB B) 32 GB C) 16 GB D) 20 GB
A) 3 GHz processor B) 2 GHz dual-core processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 9 or later with WDDM 1.0 driver C) DirectX 7 with WDDM 2.0 D) DirectX 10 only
A) Installation media such as a bootable flash drive or optical media B) Network cable C) Audio CD only D) Printer cable
A) ESC or F12 B) F1 or F3 C) DEL or F2 D) F5 or F6
A) F12 B) F10 C) F2 D) F8
A) UEFI B) Legacy C) Secure D) Modern
A) Finish B) Back C) Next D) Cancel
A) Repair B) Update C) Restart D) Install now
A) Skip license B) I don't have a product key C) Use trial mode D) Activate later
A) The monitor resolution B) The keyboard layout C) The computer brand D) The edition activated by the product key
A) I decline the license terms B) I accept the license terms C) Custom license D) Offline installation
A) Upgrade: Install Windows B) Express Install C) Custom: Install Windows only (Advanced) D) Repair your computer
A) Optical Drive B) Drive 0 Unallocated Space C) Recovery Drive D) System Reserved only
A) Keyboard layout B) Boot mode C) Product key D) Hard drive partition
A) Cancel B) Remove C) Skip D) Back
A) Set up for testing B) Set up for personal use C) Set up for organization D) Set up for repair
A) BIOS password only B) Printer account C) Router account D) Microsoft account information
A) Cortana B) Task View C) Timeline D) OneDrive
A) The target system's hardware requirements B) The screen brightness C) The desktop wallpaper D) The printer brand
A) Programs are generally operating-system dependent B) It changes the monitor resolution C) Applications never use operating systems D) It removes the need for updates
A) Mouse size B) Speaker volume C) Keyboard color D) Software requirements and required updates or utilities
A) Disconnect the keyboard B) Immediately uninstall it C) Delete the operating system D) Reboot the machine before launching the software
A) Screen saver B) Minimum system requirements C) User wallpaper D) Desktop theme
A) Keyboard layout only B) Monitor brand C) Printer ink level D) Compatibility with the operating system version
A) Whether the keyboard is wireless B) Whether the monitor has speakers C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Stress test B) Login test C) Keyboard test D) Color test
A) The hardware specification, brand name, and device code B) The monitor's brightness setting C) The computer's boot animation D) The user's wallpaper and desktop theme
A) The hard drive must be converted to GPT B) The required scanner driver may not be installed C) The computer needs a new BIOS password D) The computer must perform a warm boot
A) A BIOS setup password B) An All-in-One DriverPack application C) A boot menu shortcut D) A monitor calibration tool
A) Selecting the wrong disk changes the CPU speed B) Selecting the wrong disk can result in permanent deletion of data C) The wrong disk will increase RAM capacity D) The wrong disk will automatically install Windows
A) Partitions or volume formatting on the selected disk may be removed, causing data loss B) The BIOS will automatically update C) The keyboard will become wireless D) The monitor will stop displaying colors
A) `create partition primary` B) `new partition system` C) `create disk bootable` D) `make partition active`
A) `enable disk` B) `boot` C) `active` D) `start`
A) FAT32 replaces the BIOS chip B) FAT32 increases the computer's RAM C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 automatically installs device drivers
A) Remove the active status B) Change the BIOS password C) Copy the operating system files to the prepared USB flash drive D) Delete the USB partition
A) Change the monitor's fan settings B) Replace the keyboard C) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device D) Install a printer driver |