A) Final B) First C) Third D) Second
A) It helps organizations adapt to changes B) It reduces competition C) Strategies never change D) It replaces strategy formulation
A) Done only at year-end B) A continuous process C) Done every five years D) Done only by top management
A) EFE and IFE B) BCG and IE C) QSPM and CPM D) SWOT and SPACE
A) Are strengths and weaknesses still accurate? B) Are profits increasing? C) Are competitors reacting? D) Are strategies confidential?
A) Employees and managers B) Expected results and actual results C) Current plans and budgets D) Past and future strategies
A) Employee morale B) Customer satisfaction C) Market share D) Product quality
A) Employee morale B) Return on investment C) Sales growth D) Profit margin
A) Strategies are popular B) Underlying factors remain stable C) Performance exceeds expectations D) Performance is significantly below expectations
A) Eliminate all risks B) Replace management C) Increase bureaucracy D) Realign operations with strategic objectives
A) Alfred Chandler B) Peter Drucker C) Michael Porter D) Robert Kaplan and David Norton
A) Market-based only B) Balanced across multiple perspectives C) Internally focused D) Financial only
A) Learning and Growth B) Customer C) Internal Business Process D) Financial
A) Customer B) Learning and Growth C) Community D) Financial
A) Oversight and direction by the board B) Financial auditing C) Marketing control D) Daily operations
A) Customers B) Employees C) Managers D) Shareholders
A) Managing daily operations B) Hiring all employees C) Creating marketing campaigns D) Monitoring CEO performance
A) Have more than 15 members B) Let the CEO always be chairperson C) Encourage interlocking directorships D) Keep the board small and efficient
A) Fully analytical B) A blend of intuition and analysis C) Purely intuitive D) Based on guesswork
A) Long-term budgeting B) “What if?” scenarios C) Competitor analysis D) Employee training
A) Accountability and compliance B) Employee motivation C) Higher market share D) Faster decision-making
A) People and dialogue B) Thick documents C) Bureaucratic processes D) Strict routines
A) Strengthen “Good ethics is good business” B) Keep strategies secret C) Avoid bad news D) Pursue many strategies
A) Looks technical B) Works only at the end C) Shows only financial data D) Provides continuous feedback for adjustment |