A) Final B) First C) Second D) Third
A) It reduces competition B) It helps organizations adapt to changes C) Strategies never change D) It replaces strategy formulation
A) Done only by top management B) A continuous process C) Done only at year-end D) Done every five years
A) EFE and IFE B) BCG and IE C) SWOT and SPACE D) QSPM and CPM
A) Are strengths and weaknesses still accurate? B) Are profits increasing? C) Are strategies confidential? D) Are competitors reacting?
A) Expected results and actual results B) Employees and managers C) Current plans and budgets D) Past and future strategies
A) Product quality B) Customer satisfaction C) Employee morale D) Market share
A) Employee morale B) Return on investment C) Sales growth D) Profit margin
A) Performance is significantly below expectations B) Performance exceeds expectations C) Strategies are popular D) Underlying factors remain stable
A) Increase bureaucracy B) Realign operations with strategic objectives C) Replace management D) Eliminate all risks
A) Peter Drucker B) Robert Kaplan and David Norton C) Michael Porter D) Alfred Chandler
A) Financial only B) Market-based only C) Balanced across multiple perspectives D) Internally focused
A) Financial B) Internal Business Process C) Customer D) Learning and Growth
A) Learning and Growth B) Community C) Financial D) Customer
A) Marketing control B) Daily operations C) Oversight and direction by the board D) Financial auditing
A) Customers B) Managers C) Shareholders D) Employees
A) Managing daily operations B) Hiring all employees C) Monitoring CEO performance D) Creating marketing campaigns
A) Encourage interlocking directorships B) Have more than 15 members C) Let the CEO always be chairperson D) Keep the board small and efficient
A) Based on guesswork B) Purely intuitive C) Fully analytical D) A blend of intuition and analysis
A) Long-term budgeting B) “What if?” scenarios C) Employee training D) Competitor analysis
A) Employee motivation B) Faster decision-making C) Accountability and compliance D) Higher market share
A) People and dialogue B) Thick documents C) Strict routines D) Bureaucratic processes
A) Avoid bad news B) Pursue many strategies C) Strengthen “Good ethics is good business” D) Keep strategies secret
A) Looks technical B) Works only at the end C) Provides continuous feedback for adjustment D) Shows only financial data |