A) Providing unique and memorable experiences B) Ignoring local customs C) Being unfriendly to tourists D) Offering the lowest prices
A) Listing on relevant travel websites B) Disparaging competitors C) Having no online presence D) Ignoring online reviews
A) Overpriced luxury items B) Authentic, locally-made items C) Cheap, mass-produced goods D) Items unrelated to the location
A) A place that overcharges tourists for a subpar experience B) A restaurant with good food and reasonable prices C) A legitimate historical site D) A free attraction
A) Accounting services B) Transportation services (taxis, tours) C) Veterinary clinics D) Laundromats
A) It encourages repeat business and positive word-of-mouth B) It doesn't matter as tourists are just passing through C) It allows you to charge higher prices D) It's a sign of weakness
A) Guessing at prices without research B) Always undercutting competitors regardless of cost C) Charging exorbitant prices just because tourists will pay D) Researching competitor pricing while considering value
A) Forcing tourists to participate in uncomfortable rituals B) Offering cultural tours and workshops C) Ignoring local traditions D) Disrespecting cultural norms
A) It's completely irrelevant to tourism B) It's a waste of time and resources C) It allows for targeted advertising and visual storytelling D) It's only used for complaining
A) Ignoring potential partners B) Isolating yourself from the local community C) Collaborating with local hotels and tour operators D) Competing aggressively with everyone
A) The profit margin B) The cost of raw materials C) A percentage of the sale price paid to a referring party D) A type of tax
A) It's an unnecessary expense B) It caters to a wider range of potential customers (e.g., those with disabilities) C) It makes the business less exclusive D) It only benefits a small number of people
A) Convincing them to upgrade to a premium tour package B) Offering a lower price than advertised C) Refusing to sell them anything D) Insulting their choices
A) Trying to appeal to everyone with the same offerings B) Alienating niche groups C) Ignoring specific interests D) Offering specialized tours (e.g., bird watching, historical)
A) Laws only apply to locals B) Laws are irrelevant to business success C) You can ignore laws if you're making money D) To avoid fines, legal issues, and damage to reputation
A) Always charging the same price. B) Giving away products for free. C) Adjusting prices based on demand and other factors. D) Randomly selecting prices.
A) Bartering with goods. B) Credit and debit cards. C) Only cash. D) IOUs.
A) To encourage repeat business. B) To lose money. C) To drive customers away. D) To confuse customers.
A) Argue with the reviewer publicly. B) Ignore them completely. C) Respond professionally and try to resolve the issue. D) Delete them immediately.
A) The time of year when tourism is lowest. B) The time of year when tourism is highest. C) When businesses close down. D) When prices are always low.
A) Liability insurance. B) Pet insurance. C) Car insurance (for tourists). D) Life insurance (for tourists).
A) Mislead tourists about your environmental practices. B) Reduce waste and conserve resources. C) Increase waste and pollute the environment. D) Ignore environmental concerns.
A) Bundling multiple services together at a discounted price. B) Selling damaged goods. C) Selling individual items separately. D) Giving away free items.
A) Only focus on the wealthiest tourists. B) Demographics are irrelevant. C) All tourists are the same. D) To tailor your offerings to their specific needs and interests.
A) Hire multilingual staff or use translation tools. B) Speak very loudly and slowly. C) Ignore tourists who don't speak your language. D) Use offensive gestures.
A) Only physical storefronts matter. B) Websites are outdated. C) Websites are too expensive to maintain. D) Provides information, booking options and builds credibility.
A) Close your business during the off-season. B) Raise prices significantly. C) Ignore marketing during this time. D) Offer discounts and special promotions.
A) No benefits; tourists should pay for data. B) Slows down your own internet speed. C) It's a security risk and should be avoided. D) Attracts customers and encourages positive reviews.
A) Having a plan in place to handle emergencies and communicate effectively. B) Hoping that nothing bad ever happens. C) Ignoring the problem and hoping it goes away. D) Blaming others for the crisis.
A) Ignoring environmental impact. B) Responsible travel to natural areas that conserves the environment. C) Destroying natural habitats to build resorts. D) Marketing tourism as eco-friendly when it is not. |