- 1. Quality control is a crucial process in manufacturing and production that involves monitoring and maintaining standards to ensure that products meet specific requirements and expectations. It involves inspecting, testing, and evaluating products to identify defects and deviations from predetermined quality standards. Through quality control measures, companies can identify and rectify issues early in the production process, resulting in higher product quality, customer satisfaction, and reduced waste and rework. Implementing effective quality control practices requires attention to detail, consistency, and a commitment to continuous improvement.
What is the purpose of a control chart in quality control?
A) To track sales performance
B) To monitor a process over time for variations
C) To evaluate customer satisfaction
D) To design new products
- 2. What does the term 'TQM' stand for in the context of quality control?
A) Time Quality Metrics
B) Total Quality Management
C) Task Quality Measurement
D) Team Quality Monitoring
- 3. What does 'ISO' stand for in the context of quality standards?
A) Institutional Service Office
B) Internal Safety Organization
C) International Organization for Standardization
D) Industry Standards Organization
- 4. Which quality control approach uses statistical methods to monitor and control processes?
A) Kaizen
B) Statistical Process Control
C) Total Quality Management
D) Just-In-Time
- 5. Which quality control approach focuses on reducing waste and improving efficiency?
A) Lean Manufacturing
B) ISO 9001
C) Statistical Process Control
D) Total Quality Management
- 6. What is the purpose of statistical sampling in quality control?
A) To track employee attendance
B) To set production quotas
C) To make inferences about a population based on a sample
D) To increase energy efficiency
- 7. Which of the following is a key benefit of implementing a quality control system?
A) Higher production costs
B) Increased customer satisfaction
C) Reduced employee benefits
D) Decreased market share
- 8. Which quality concept emphasizes continuous improvement in processes?
A) Just-In-Time
B) Kaizen
C) Lean Manufacturing
D) Six Sigma
- 9. What is the role of a quality control inspector?
A) To examine products or services for defects
B) To manage supply chain logistics
C) To handle customer complaints
D) To create marketing campaigns
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