- 1. VISION: To become a _________ resort known for sustainable tourism and excellent guest experience in the region
A) leading eco-friendly resort
B) nature-based experiences
C) high-quality, environmentally responsible services
D) sustainable practices
- 2. Eco-friendly branding, attractive location
A) Threat
B) Opportunities
C) Strengths
D) Weakness
- 3. To strengthen the resort's brand as an eco-tourism destination
A) eco-conscious travelers
B) small-to-medium-sized beach resort
C) nature-based experiences
D) Purpose of the Strategic Plan
- 4. Strategic Issues :
______sustainability while increasing profit
A) Brand awareness
B) online presence
C) Competition
D) Need to maintain
- 5. The resort mainly targets_______including millennials and international tourists who value sustainability.
A) nature-based experiences
B) small-to-medium-sized beach resort
C) eco-conscious travelers,
D) Purpose of the Strategic Plan
- 6. Government supports tourism through policies promoting eco-tourism and local development.
A) Technological
B) Legal
C) Political
D) Economic
- 7. Recovery of tourism industry leads to increased travel spending.
A) Economic
B) Environmental
C) Legal
D) Social
- 8. Increasing demand for eco-tourism, digital marketing platforms
A) Threats
B) Opportunities
C) Strengths
D) Weaknesses
- 9. Climate change and coastal erosion may affect resort operations and long-term sustainability.
A) Legal
B) Social
C) Economic
D) Environmental
- 10. Strategic Issues:
Increasing_______from larger and more established resorts
A) Need to maintain
B) online presence
C) Brand awareness
D) competition
- 11. What is ethical behavior in tourism?
A) Ignoring workers' rights
B) Damaging culture
C) Treating people fairly and responsibly
D) Overcharging customers
- 12. Why is sustainability important in tourism?
A) claims about being environmentally friendly
B) Providing fair wages to employees
C) To ignore communities
D) To protect resources for the future
- 13. What should businesses consider in decision-making?
A) Environmental, social, and economic impact
B) Cleaning hotels daily
C) To protect resources for the future
D) Providing fair wages to employees
- 14. What is sustainability in hospitality and tourism?
A) Checking how effective and responsible business actions are
B) Focusing on profit
C) Meeting present needs without harming future generations
D) Environmental impact
- 15. What is stakeholder impact?
A) Only customer satisfaction
B) Only owner's profit
C) It produces real positive results
D) Effects of decisions on people and communities
- 16. What is a sustainable business practice?
A) Overusing resources
B) Using renewable energy
C) Ignoring energy use
D) Increasing waste
- 17. What makes a strategy effective?
A) It produces real positive results
B) It is expensive
C) Ability to continue without harming future resources
D) It looks good only
- 18. What is an example of an environmental strategy?
A) Treating people fairly and responsibly
B) Ignoring pollution
C) Using more energy
D) Reducing plastic use
- 19. What is long-term sustainability?
A) Effects of decisions on people and communities
B) Ability to continue without harming future resources
C) Short-term success only
D) It produces real positive results
- 20. What is the triple bottom line?
A) Staff, guests, economic performance
B) environmental, social, and economic performance
C) People, nvironmental, and social
D) environmental, social, and, profit
- 21. PURPOSE OF STRATEGIC PLAN
WHICH IS NOT BELONG
A) To provide high-quality hospitality services through genuine care, culinary excellence,
B) To enhance the resort's facilities and amenities.
C) To implement regular training programs that enhance employees' skills and professionalism.
D) To improve guest satisfaction through high-quality service.
- 22. examining how well businesses protect the environment, support society, and remain profitable while also acting ethically in their decisions and operations
A) Evaluating sustainability strategies in hospitality and tourism
B) evaluate sustainability strategies sustainability and ethics
- 23. may look "green," but if it harms workers or communities, it is not truly sustainable.
A) purpose
B) Objectives
C) strategy
- 24. A USEFUL WAY TO EVALUATE THESE STRATEGIES IS THROUGH THE
A) Useful ethics
B) Triple Bottom Line
C) Objectives of the strategic plan
- 25. strong strategies focus on reducing resource use and pollution. Hotels may implement energy-efficient lighting, water-saving systems, and waste management programs.
A) social and ethical perspective
B) Environmental perspective
- 26. For example, Hilton Worldwide uses a tracking system to monitor energy and water consumption across its properties.
A) social and ethical perspective
B) environmental perspective
- 27. The effectiveness of such strategies can be evaluated by measurable outcomes like reduced carbon emissions or lower utility costs
A) environmental perspective
B) ethical perspective
- 28. arise if businesses exaggerate these efforts-known as greenwashing-where marketing is misleading compared to actual impact
A) Ethical concerns
B) Ethical perspective
- 29. sustainability involves fair treatment of employees, respect for local culture, and community engagement.
A) Environmental perspective
B) Social amd ethical perspective
- 30. Tourism businesses must ensure that local communities benefit from tourism rather than being exploited
A) Environmental perspective
B) Social and ethical perspective
- 31. For instance, World Tourism Organization promotes responsible tourism that improves the well-being of local people. A strategy is ethical if it provides fair wages, safe working conditions, and protects cultural heritage. If a or underpays workers, its resort displaces local residents sustainability claims are weak regardless of environmental efforts.
A) Social and ethical perspective
B) Environmental perspective
- 32. is ethical if it provides fair wages, safe working conditions, and protects cultural heritage
A) Strategy
B) Perspective
C) Ethical
- 33. must ensure that local communities benefit from tourism rather than being exploited.
A) Tourism businesses
B) Tourism indicators
- 34. sustainability strategies must be financially viable. Businesses need to balance costs with long-term benefits. Eco-friendly practices can reduce expenses over time and attract environmentally conscious customers.
A) Ethical perspective
B) Economic perspective
- 35. Does the strategy produce real environmental or social improvements?
A) Accountability
B) Effectiveness
C) Stakeholder impact
- 36. Are actions honest, fair, and transparent?
A) Accountability
B) Long-term viability
C) Ethical integrity
- 37. Do employees, guests, and communities benefit?
A) Effectiveness
B) Stakeholder impact
C) Ethical integrity
- 38. Can the strategy be sustained financially and operationally?
A) Effectiveness
B) Long-term viability
C) Accountability
- 39. Are there systems to measure and report results?
A) Stakeholder impact
B) Effectiveness
C) Accountability
- 40. A coastal resort introduces eco-tours and bans single-use plastics. this reduces waste and protects marine life
A) Environmentally
B) Ethically
- 41. A coastal resort introduces eco-tours and bans single-use plastics. it shows responsibility toward nature. However, if the resort hires workers on temporary contracts with low wages, the strategy is incomplete. A better approach would include fair labor policies alongside environmental actions
A) Environmentally
B) Ethically
- 42. sustainability strategies in hospitality and tourism are effective only when they are balanced, measurable, and ethically grounded. True sustainability goes beyond environmental initiatives it requires responsible treatment of people, honest communication, and long-term economic planning.
A) True
B) False
C) Maybe
- 43. It offers eco-friendly accommodations and nature-based experiences such as beach activities and local tours.
A) Objectives
B) Mission
C) Introduction
- 44. The resort mainly targets eco-conscious travelers, including millennials and international tourists who value sustainability
A) Mission
B) Vision
C) Introduction
- 45. Sunrise Eco Resort is a small-to-medium-sized beach resort located in a coastal tourist destination
A) Conclusion
B) Introduction
- 46. To improve market competitiveness
To increase customer bookings
To strengthen the resort's brand as an eco-tourism destination
A) Objectives
B) Purpose of the Strategic Plan:
C) Implementation plan
- 47. To become a leading eco-friendly resort known for sustainable tourism and excellent guest experience in the region
A) Mission
B) Conclusion
C) Vision
- 48. To provide high-quality, environmentally responsible services that create memorable experiences while protecting natural resources.
A) Mission
B) Vision
- 49. Increase bookings by 20% within one year
Improve customer satisfaction ratings to at least 4.5/5
Reduce environmental impact by implementing sustainable practices (e.g., waste reduction, energy efficiency)
A) Vision
B) Mission
C) Objectives
- 50. Government supports tourism through policies promoting eco-tourism and local development
A) Legal
B) Political
C) Economic
- 51. Recovery of tourism industry leads to increased travel spending.
A) Legal
B) Economic
C) Social
- 52. Growing awareness of sustainability; tourists prefer eco-friendly accommodations
A) Environmental
B) Political
C) Social
- 53. Rise of online booking platforms and social media marketing improves accessibility
A) Environmental
B) Technological
C) Social
- 54. Environmental laws require compliance with waste management and conservation standards.
A) Political
B) Environmental
C) Legal
- 55. Climate change and coastal erosion may affect resort operations and long-term sustainability.
A) Legal
B) Environmental
C) Social
- 56. Unique beachfront location
Strong eco-friendly concept
Friendly and well-trained staff
A) Weaknesses
B) Opportunities
C) Strength
- 57. Limited marketing and online presence
Small operational budget
Limited facilities compared to large resorts
A) Resources
B) Weaknesses
C) Threats
- 58. Natural environment (beach, scenery)
Human resources (staff skills and service quality)
Basic infrastructure and accommodations
A) Strength
B) Resources
C) Opportunities
- 59. Eco-friendly branding, attractive location
A) Strength
B) Opportunities
C) Weaknesses
- 60. Limited promotion, small budget
A) Opportunities
B) Threats
C) Weaknesses
- 61. Increasing demand for eco-tourism, digital marketing platforms
A) Opportunities
B) Threats
C) Strength
- 62. Strong competition, environmental risks, changing tourist preferences
A) Threats
B) Opportunities
C) Weaknesses
- 63. Low brand awareness in both local and international markets
Increasing competition from larger and more established resorts
Weak online presence, limiting customer reach
Need to maintain sustainability while increasing profit
A) Strategic Issues
B) Strategic Solutions
- 64. Develop a strong digital marketing strategy using social media and travel platforms
Promote eco-tourism packages (e.g., nature tours, sustainable activities)
Partner with travel agencies and online booking platforms
Enhance customer experience through service quality improvement
Implement sustainability programs (waste reduction, renewable energy use)
A) Strategic Solutions
B) Strategic Issues
- 65. Launch social media campaigns
Improve online booking system (SEARCH WEBSITE) OR ORGANIC WEBSITE
Train staff in customer service
A) Implementation long term plan
B) Implementation short term plan
- 66. Build partnerships with agencies
Introduce eco-tourism packages
Upgrade facilities and services
A) Long term plan
B) Short term plan
- 67. Monitor monthly booking rates
Analyze customer feedback and reviews
Track social media engagement and reach
Measure financial performance (revenue growth)
A) Evaluation and Control
B) Objectives
C) Introduction
- 68. Strategic management helps the resort adapt to changes and remain competitive
The eco-tourism strategy aligns with current market trends and customer preferences
With proper implementation, the resort can achieve:
Increased bookings
Improved customer satisfaction
Sustainable business growth
A) Implementation plan
B) Introduction
C) Conclusion
- 69. Strengths: Human Resources: lead to Strong teamwork and coordinators
A) False
B) Maybe
C) True
D) Sometimes
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