How to run the coffee machine
  • 1. How many Kg of pressure is needed when tamping the coffee beans in the porta filter?
A) 4Kg
B) 2Kg
C) 1Kg
D) 3Kg
  • 2. How much milk should you pour into the metal pitcher?
A) 1/3
B) 1/2
C) 1/4
D) 3/4
  • 3. What should you do before locking in the porta filter to the coffee machine?
A) Let the water run for about one second to make sure the water is clean
B) 1 and 3
C) Clean the work area
D) Nothing
  • 4. What should you double check before you make the shot of coffee?
A) double check that the porta filter is properly locked in
B) make sure the sugar is in the coffee cup
C) nothing
D) 1 and 2
  • 5. When should you put the sugar in the coffee?
A) You add it before you add anything else
B) You put it in after the milk
C) You give it to the customer to put it in themselves
D) You put it in after the shot of coffee
  • 6. What should you do once you finished frothing the milk?
A) Make the shot of coffee
B) Pour the milk in the coffee
C) Let it cool down before pouring it
D) Wipe the steam wand
  • 7. What are some of the things you should check when setting up the coffee machine?
A) Make sure container has clean water
B) Check expiry dates
C) Make sure all products are in stock
D) All of the above
  • 8. What are some of the things you should do when packing up?
A) All of the above
B) Make sure you haven’t ran out of any of the products to make the coffee
C) Empty both water containers into the front garden
D) Clean the coffee machine, equipment and wipe down tables
  • 9. How should you pour the milk in the coffee?
A) Ask the customer how they want it to be poured
B) Pour the milk however you want
C) Pour milk into the cup in a circular motion stating the edge slowly heading towards the middle
D) Pour the milk directly into the cup aiming for centre then continue in a zig zag motion out towards the rim
  • 10. What should you do with the metal pitcher once you finish frothing the milk?
A) Tap the base of the pitcher firmly on the counter top
B) Add the sugar into the milk
C) Pour the milk into the coffee straight away
D) Let it cool down so the coffee isn’t too hot
  • 11. What is the most important thing to look out for when frothing the milk?
A) making sure you don’t burn the milk
B) making sure you use a cold pitcher
C) making sure the steam want is always submerged while the steam on
D) making sure you use cold milk
  • 12. What should you do if you dispense too much coffee grinds into the porta filer?
A) Don’t worry about it and tamp the coffee grinds a bit harder
B) Tip the excess coffee grinds in the bin
C) Tip the excess coffee grinds on the table
D) Tip the excess coffee grinds back into the dispenser
  • 13. How do you grind the coffee beans?
A) By Flicking the switch on the coffee grinder
B) You get pre-ground coffee powder
C) By grinding them in your hand
D) Grind with the tamper
  • 14. What must you do before you give the coffee to the customer?
A) Put the sugar in
B) put the lid on the coffee
C) Give the coffee a taste test
D) Nothing
  • 15. What must you keep clean throughout the day?
A) Equipment
B) All of the above
C) Tables
D) Floor
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