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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Decision Management
B) Decision Making
C) Definition of problem
D) None of these
E) Problem Identification
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Lead by example
B) Encourage teamwork
C) Be technically proficient
D) Put your employees' needs first
E) Treat your staff as professionals.
  • 3. The more ideas that comes up, the better.
A) Probably True
B) Probably False
C) True
D) Cannot be judge
E) False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Encourage professional growth
B) Do something special
C) Treat your staff as professionals
D) Lead by example
E) Be people person
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) Goals-End Chain
B) None of these
C) End-Means Chain
D) Means-End Chains
E) Low-High Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) None of these
B) Evaluation
C) Management
D) Identification
E) Managing the situation
  • 7. You must reward the same behaviors every time they appear.
A) Set the goal of working as a team
B) Publicly reward and recognize hard work
C) Focus on clarity, accuracy and thoroughness in communication
D) Be consistent
E) Be the example
  • 8. This method involves the use of highly structured meeting.
A) Nominal Group technique
B) Nominal Group
C) Delphi Group Technique
D) Both A and B are correct
E) Delphi Technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Good communication skills
B) Time management skills
C) Knowledge of Industry
D) Ability to direct people
E) problem solving ability
  • 10. Second chances can encourage better work the next time around.
A) Motivate, Don't Dominate
B) Learn How to Listen
C) Learn How to hold People Accountable
D) Look at Failure and Mistakes as Learning Opportunities
E) Show your employees that they matter
  • 11. Managers are expected to grow their skills and those of their team members.
A) Be a good communicator
B) Encourage professional growth
C) Be people person
D) Be visionary
E) Do something special
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Never go with "one-size-fits-all
B) Publicly reward and recognize hard work
C) Be the example
D) Help people enjoy work
E) Set the goal of working as a team
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Evaluation
B) Management
C) Identification
D) Managing the situation
E) Brainstorming
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be technically proficient
B) Be visionary
C) Be a good communicator
D) Put your employees' needs first
E) Be people person
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Administrator
B) Manager
C) Decision Making
D) Management
E) Administration
  • 16. What is the first step in decision making process?
A) Identify limiting factors
B) Implement the decision
C) Define the problem
D) Establish an evaluation system
E) Select the best alternatives
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Learn How to hold People Accountable
B) Be Human
C) Learn How to Listen
D) Look at Failure and Mistakes as Learning Opportunities
E) Motivate, Don't Dominate
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 5th Step
B) 1st Step
C) 3rd Step
D) 2nd Step
E) 4th Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be people person
B) Be visionary
C) Encourage professional growth
D) Do something special
E) Treat your staff as professionals.
  • 20. This method involves the use of highly structured meeting.
A) Delphi Group Technique
B) Delphi Technique
C) Nominal Group technique
D) Both A and B are correct
E) Nominal Group
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Show your employees that they matter
B) Learn How to hold People Accountable
C) Learn How to Listen
D) Motivate, Don't Dominate
E) Be Human
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Ability to direct people
B) problem solving ability
C) Good communication skills
D) Time management skills
E) Knowledge of Industry
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Administrator
B) Decision Making
C) Manager
D) Administration
E) Management
  • 24. What is the last step in decision making?
A) Establish an evaluation system
B) Implement the decision
C) Select the best alternatives
D) Define the problem
E) Identify limiting factors
  • 25. To monitor the progress of personnel.
A) 3rd Step
B) 4th Step
C) 1st Step
D) 5th Step
E) 2nd Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) All of the these
B) Tactical Plans
C) Operational Plans
D) Contingency Plans
E) Strategic Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be visionary
B) Do something special
C) Be technically proficient
D) Be people person
E) Be a good communicator
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Set the goal of working as a team
B) Help people enjoy work
C) Remain as transparent as possible
D) Publicly reward and recognize hard work
E) Listen and ask questions
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Encourage teamwork
B) Be technically proficient
C) Be a good communicator
D) Put your employees' needs first
E) Lead by example
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Decision Management
B) Problem Identification
C) Definition of problem
D) None of these
E) Decision Making
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Show your employees that they matter
B) Look at Failure and Mistakes as Learning Opportunities
C) Be Human
D) Motivate, Don't Dominate
E) Learn How to Listen
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Set the goal of working as a team
B) Publicly reward and recognize hard work
C) Be the example
D) Focus on clarity, accuracy and thoroughness in communication
E) Never go with "one-size-fits-all
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Nominal Group technique
B) Delphi Group Technique
C) Nominal Group
D) Delphi Technique
E) None of these
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Put your employees' needs first
B) Encourage teamwork
C) Be visionary
D) Be technically proficient
E) Be a good communicator
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Select the best alternatives
B) Define the problem
C) Identify limiting factors
D) Establish an evaluation system
E) Implement the decision
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Treat your staff as professionals
C) Encourage teamwork
D) Encourage professional growth
E) Lead by example
  • 37. How long did brainstorming must take place?
A) none of these
B) 30 secs
C) 1 day
D) an hour
E) 2 minutes
  • 38. To measure the performance of a company and its personnel.
A) Purpose
B) Mission
C) Aim
D) All of these
E) Goal
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Encourage teamwork
C) Encourage professional growth
D) Treat your staff as professionals
E) Lead by example
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Coordinating
B) Management by Planning
C) Management by Goals
D) management by information
E) Management by Organizing
  • 41. Nominal group technique require discussion of interpersonal communication.
A) True
B) Probably False
C) False
D) Probably True
E) Cannot be judge
  • 42. managers can identify problem areas and improve efficiency.
A) Aim
B) Purpose
C) Mission
D) All of these
E) Goal
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 1st Step
B) 5th Step
C) 2nd Step
D) 4th Step
E) 3rd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Be Human
B) Learn How to hold People Accountable
C) Motivate, Don't Dominate
D) Learn How to Listen
E) Look at Failure and Mistakes as Learning Opportunities
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Information
B) Management By Objectives
C) Management
D) Management by Goals
E) Management by Organizing
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to Listen
B) Learn How to hold People Accountable
C) Motivate, Don't Dominate
D) Show your employees that they matter
E) Be Human
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Definition of problem
B) Problem Identification
C) Decision Making
D) Decision Management
E) None of these
  • 48. To translate the organizational objectives to personnel.
A) 2nd Step
B) 3rd Step
C) 1st Step
D) 5th Step
E) 4th Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) problem solving ability
B) Ability to direct people
C) Knowledge of Industry
D) Good communication skills
E) Time management skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Strategic Plans
B) Operational Plans
C) All of the these
D) Contingency Plans
E) Tactical Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Lead by example
B) Encourage teamwork
C) Do something special
D) Treat your staff as professionals
E) Encourage professional growth
  • 52. Compare actual productivity to a given set of standards.
A) Alm
B) All of these
C) Mission
D) Purpose
E) Goal
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Ability to direct people
C) Knowledge of Industry
D) Time management skills
E) problem solving ability
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) none of these
B) problem solving ability
C) Time management skills
D) Ability to direct people
E) Knowledge of Industry
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) Probably False
B) Cannot be judge
C) Probably True
D) False
E) True
  • 56. It is the document that outlines the objectives and goals of an organization.
A) All of the these
B) Contingency Plans
C) Operational Plans
D) Strategic Plans
E) Tactical Plans
  • 57. How can you come up with your alternatives?
A) Management
B) Brainstorming
C) Managing the situation
D) Evaluation
E) Identification
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Remain as transparent as possible
B) Set the goal of working as a team
C) Publicly reward and recognize hard work
D) Be the example
E) Never go with "one-size-fits-all
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Do something special
B) Be a good communicator
C) Be visionary
D) Be technically proficient
E) Be people person
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Ability to direct people
B) Knowledge of Industry
C) Time management skills
D) problem solving ability
E) Good communication skills
  • 61. To evaluate and reward personnel progress.
A) 2nd Step
B) 3rd Step
C) 5th Step
D) 4th Step
E) 1st Step
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