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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) None of these
B) Problem Identification
C) Definition of problem
D) Decision Management
E) Decision Making
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Be technically proficient
B) Encourage teamwork
C) Treat your staff as professionals.
D) Put your employees' needs first
E) Lead by example
  • 3. The more ideas that comes up, the better.
A) Cannot be judge
B) Probably False
C) True
D) False
E) Probably True
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Be people person
B) Lead by example
C) Encourage professional growth
D) Treat your staff as professionals
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) Means-End Chains
B) Goals-End Chain
C) End-Means Chain
D) None of these
E) Low-High Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Identification
B) Management
C) Managing the situation
D) None of these
E) Evaluation
  • 7. You must reward the same behaviors every time they appear.
A) Focus on clarity, accuracy and thoroughness in communication
B) Be consistent
C) Publicly reward and recognize hard work
D) Be the example
E) Set the goal of working as a team
  • 8. This method involves the use of highly structured meeting.
A) Nominal Group
B) Nominal Group technique
C) Delphi Group Technique
D) Both A and B are correct
E) Delphi Technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Ability to direct people
B) Knowledge of Industry
C) Good communication skills
D) problem solving ability
E) Time management skills
  • 10. Second chances can encourage better work the next time around.
A) Learn How to hold People Accountable
B) Learn How to Listen
C) Motivate, Don't Dominate
D) Look at Failure and Mistakes as Learning Opportunities
E) Show your employees that they matter
  • 11. Managers are expected to grow their skills and those of their team members.
A) Do something special
B) Encourage professional growth
C) Be visionary
D) Be people person
E) Be a good communicator
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Be the example
B) Set the goal of working as a team
C) Never go with "one-size-fits-all
D) Help people enjoy work
E) Publicly reward and recognize hard work
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Evaluation
B) Brainstorming
C) Management
D) Identification
E) Managing the situation
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Put your employees' needs first
B) Be visionary
C) Be a good communicator
D) Be technically proficient
E) Be people person
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Management
B) Administration
C) Decision Making
D) Manager
E) Administrator
  • 16. What is the first step in decision making process?
A) Define the problem
B) Implement the decision
C) Select the best alternatives
D) Establish an evaluation system
E) Identify limiting factors
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Look at Failure and Mistakes as Learning Opportunities
B) Be Human
C) Learn How to Listen
D) Learn How to hold People Accountable
E) Motivate, Don't Dominate
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 1st Step
B) 2nd Step
C) 4th Step
D) 3rd Step
E) 5th Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Treat your staff as professionals.
B) Be people person
C) Be visionary
D) Do something special
E) Encourage professional growth
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group
B) Nominal Group technique
C) Delphi Group Technique
D) Delphi Technique
E) Both A and B are correct
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Show your employees that they matter
B) Learn How to hold People Accountable
C) Motivate, Don't Dominate
D) Learn How to Listen
E) Be Human
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Good communication skills
B) Ability to direct people
C) Time management skills
D) Knowledge of Industry
E) problem solving ability
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Administrator
B) Manager
C) Management
D) Administration
E) Decision Making
  • 24. What is the last step in decision making?
A) Define the problem
B) Select the best alternatives
C) Implement the decision
D) Establish an evaluation system
E) Identify limiting factors
  • 25. To monitor the progress of personnel.
A) 2nd Step
B) 1st Step
C) 3rd Step
D) 5th Step
E) 4th Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Operational Plans
B) Strategic Plans
C) All of the these
D) Contingency Plans
E) Tactical Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be visionary
B) Do something special
C) Be a good communicator
D) Be people person
E) Be technically proficient
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Listen and ask questions
B) Help people enjoy work
C) Set the goal of working as a team
D) Publicly reward and recognize hard work
E) Remain as transparent as possible
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Be a good communicator
B) Be technically proficient
C) Encourage teamwork
D) Lead by example
E) Put your employees' needs first
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Decision Making
B) Problem Identification
C) None of these
D) Decision Management
E) Definition of problem
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Motivate, Don't Dominate
B) Learn How to Listen
C) Show your employees that they matter
D) Look at Failure and Mistakes as Learning Opportunities
E) Be Human
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Focus on clarity, accuracy and thoroughness in communication
B) Be the example
C) Publicly reward and recognize hard work
D) Never go with "one-size-fits-all
E) Set the goal of working as a team
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Delphi Group Technique
B) None of these
C) Delphi Technique
D) Nominal Group technique
E) Nominal Group
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be a good communicator
B) Be visionary
C) Encourage teamwork
D) Put your employees' needs first
E) Be technically proficient
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Establish an evaluation system
B) Select the best alternatives
C) Define the problem
D) Identify limiting factors
E) Implement the decision
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage professional growth
B) Lead by example
C) Treat your staff as professionals
D) Encourage teamwork
E) Put your employees' needs first
  • 37. How long did brainstorming must take place?
A) an hour
B) none of these
C) 1 day
D) 2 minutes
E) 30 secs
  • 38. To measure the performance of a company and its personnel.
A) Mission
B) Goal
C) Aim
D) All of these
E) Purpose
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Lead by example
B) Put your employees' needs first
C) Encourage teamwork
D) Encourage professional growth
E) Treat your staff as professionals
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) management by information
B) Management by Organizing
C) Management by Planning
D) Management by Goals
E) Management by Coordinating
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Cannot be judge
B) True
C) Probably False
D) Probably True
E) False
  • 42. managers can identify problem areas and improve efficiency.
A) All of these
B) Aim
C) Mission
D) Purpose
E) Goal
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 2nd Step
B) 1st Step
C) 4th Step
D) 5th Step
E) 3rd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Motivate, Don't Dominate
B) Learn How to Listen
C) Learn How to hold People Accountable
D) Be Human
E) Look at Failure and Mistakes as Learning Opportunities
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Information
B) Management by Organizing
C) Management
D) Management by Goals
E) Management By Objectives
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Motivate, Don't Dominate
B) Learn How to hold People Accountable
C) Learn How to Listen
D) Be Human
E) Show your employees that they matter
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Decision Making
B) Definition of problem
C) Decision Management
D) Problem Identification
E) None of these
  • 48. To translate the organizational objectives to personnel.
A) 3rd Step
B) 4th Step
C) 2nd Step
D) 1st Step
E) 5th Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Time management skills
B) Knowledge of Industry
C) problem solving ability
D) Good communication skills
E) Ability to direct people
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Contingency Plans
B) Tactical Plans
C) All of the these
D) Operational Plans
E) Strategic Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Encourage professional growth
B) Do something special
C) Encourage teamwork
D) Treat your staff as professionals
E) Lead by example
  • 52. Compare actual productivity to a given set of standards.
A) Purpose
B) Goal
C) All of these
D) Alm
E) Mission
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Knowledge of Industry
C) Ability to direct people
D) problem solving ability
E) Time management skills
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) Ability to direct people
B) problem solving ability
C) none of these
D) Knowledge of Industry
E) Time management skills
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) True
B) Probably True
C) Cannot be judge
D) False
E) Probably False
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Tactical Plans
B) Operational Plans
C) Contingency Plans
D) All of the these
E) Strategic Plans
  • 57. How can you come up with your alternatives?
A) Management
B) Managing the situation
C) Brainstorming
D) Evaluation
E) Identification
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Be the example
B) Never go with "one-size-fits-all
C) Remain as transparent as possible
D) Publicly reward and recognize hard work
E) Set the goal of working as a team
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be visionary
B) Be technically proficient
C) Be people person
D) Do something special
E) Be a good communicator
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Knowledge of Industry
B) Ability to direct people
C) Time management skills
D) problem solving ability
E) Good communication skills
  • 61. To evaluate and reward personnel progress.
A) 1st Step
B) 5th Step
C) 4th Step
D) 2nd Step
E) 3rd Step
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