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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Problem Identification
B) Definition of problem
C) Decision Management
D) Decision Making
E) None of these
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Put your employees' needs first
B) Encourage teamwork
C) Lead by example
D) Be technically proficient
E) Treat your staff as professionals.
  • 3. The more ideas that comes up, the better.
A) Cannot be judge
B) False
C) True
D) Probably True
E) Probably False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Treat your staff as professionals
B) Encourage professional growth
C) Be people person
D) Lead by example
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) None of these
B) Low-High Chain
C) Means-End Chains
D) End-Means Chain
E) Goals-End Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Managing the situation
B) None of these
C) Identification
D) Management
E) Evaluation
  • 7. You must reward the same behaviors every time they appear.
A) Be the example
B) Be consistent
C) Focus on clarity, accuracy and thoroughness in communication
D) Publicly reward and recognize hard work
E) Set the goal of working as a team
  • 8. This method involves the use of highly structured meeting.
A) Delphi Group Technique
B) Nominal Group
C) Delphi Technique
D) Both A and B are correct
E) Nominal Group technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Time management skills
B) Ability to direct people
C) Knowledge of Industry
D) Good communication skills
E) problem solving ability
  • 10. Second chances can encourage better work the next time around.
A) Show your employees that they matter
B) Learn How to hold People Accountable
C) Motivate, Don't Dominate
D) Learn How to Listen
E) Look at Failure and Mistakes as Learning Opportunities
  • 11. Managers are expected to grow their skills and those of their team members.
A) Do something special
B) Encourage professional growth
C) Be visionary
D) Be a good communicator
E) Be people person
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Publicly reward and recognize hard work
B) Help people enjoy work
C) Be the example
D) Set the goal of working as a team
E) Never go with "one-size-fits-all
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Management
C) Evaluation
D) Identification
E) Managing the situation
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be a good communicator
B) Be visionary
C) Be people person
D) Put your employees' needs first
E) Be technically proficient
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Decision Making
B) Administration
C) Manager
D) Administrator
E) Management
  • 16. What is the first step in decision making process?
A) Select the best alternatives
B) Define the problem
C) Implement the decision
D) Identify limiting factors
E) Establish an evaluation system
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Be Human
B) Motivate, Don't Dominate
C) Learn How to hold People Accountable
D) Look at Failure and Mistakes as Learning Opportunities
E) Learn How to Listen
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 5th Step
B) 2nd Step
C) 1st Step
D) 4th Step
E) 3rd Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Treat your staff as professionals.
B) Encourage professional growth
C) Be people person
D) Do something special
E) Be visionary
  • 20. This method involves the use of highly structured meeting.
A) Both A and B are correct
B) Nominal Group technique
C) Delphi Technique
D) Delphi Group Technique
E) Nominal Group
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Show your employees that they matter
B) Motivate, Don't Dominate
C) Be Human
D) Learn How to Listen
E) Learn How to hold People Accountable
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Knowledge of Industry
B) Ability to direct people
C) Good communication skills
D) Time management skills
E) problem solving ability
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Management
B) Manager
C) Administration
D) Decision Making
E) Administrator
  • 24. What is the last step in decision making?
A) Establish an evaluation system
B) Implement the decision
C) Define the problem
D) Identify limiting factors
E) Select the best alternatives
  • 25. To monitor the progress of personnel.
A) 4th Step
B) 5th Step
C) 3rd Step
D) 1st Step
E) 2nd Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Contingency Plans
B) Strategic Plans
C) Operational Plans
D) All of the these
E) Tactical Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Do something special
C) Be visionary
D) Be people person
E) Be a good communicator
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Help people enjoy work
B) Remain as transparent as possible
C) Set the goal of working as a team
D) Listen and ask questions
E) Publicly reward and recognize hard work
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Lead by example
B) Be a good communicator
C) Encourage teamwork
D) Put your employees' needs first
E) Be technically proficient
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) None of these
B) Decision Making
C) Definition of problem
D) Decision Management
E) Problem Identification
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Show your employees that they matter
B) Motivate, Don't Dominate
C) Be Human
D) Learn How to Listen
E) Look at Failure and Mistakes as Learning Opportunities
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Never go with "one-size-fits-all
B) Focus on clarity, accuracy and thoroughness in communication
C) Set the goal of working as a team
D) Publicly reward and recognize hard work
E) Be the example
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Delphi Group Technique
B) None of these
C) Delphi Technique
D) Nominal Group technique
E) Nominal Group
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Encourage teamwork
B) Put your employees' needs first
C) Be visionary
D) Be technically proficient
E) Be a good communicator
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Implement the decision
B) Identify limiting factors
C) Establish an evaluation system
D) Define the problem
E) Select the best alternatives
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Encourage professional growth
C) Lead by example
D) Treat your staff as professionals
E) Encourage teamwork
  • 37. How long did brainstorming must take place?
A) 2 minutes
B) 1 day
C) 30 secs
D) an hour
E) none of these
  • 38. To measure the performance of a company and its personnel.
A) All of these
B) Mission
C) Aim
D) Purpose
E) Goal
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage teamwork
B) Encourage professional growth
C) Treat your staff as professionals
D) Lead by example
E) Put your employees' needs first
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Organizing
B) management by information
C) Management by Coordinating
D) Management by Goals
E) Management by Planning
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Probably True
B) True
C) False
D) Cannot be judge
E) Probably False
  • 42. managers can identify problem areas and improve efficiency.
A) All of these
B) Goal
C) Purpose
D) Aim
E) Mission
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 1st Step
B) 2nd Step
C) 4th Step
D) 5th Step
E) 3rd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Learn How to Listen
B) Learn How to hold People Accountable
C) Look at Failure and Mistakes as Learning Opportunities
D) Be Human
E) Motivate, Don't Dominate
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Organizing
B) Management by Information
C) Management By Objectives
D) Management
E) Management by Goals
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to Listen
B) Be Human
C) Learn How to hold People Accountable
D) Show your employees that they matter
E) Motivate, Don't Dominate
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Definition of problem
B) Decision Management
C) Problem Identification
D) Decision Making
E) None of these
  • 48. To translate the organizational objectives to personnel.
A) 2nd Step
B) 1st Step
C) 4th Step
D) 5th Step
E) 3rd Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Knowledge of Industry
B) Ability to direct people
C) Good communication skills
D) problem solving ability
E) Time management skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Strategic Plans
B) Contingency Plans
C) Operational Plans
D) All of the these
E) Tactical Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Treat your staff as professionals
B) Encourage professional growth
C) Encourage teamwork
D) Do something special
E) Lead by example
  • 52. Compare actual productivity to a given set of standards.
A) All of these
B) Purpose
C) Goal
D) Mission
E) Alm
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) problem solving ability
C) Time management skills
D) Ability to direct people
E) Knowledge of Industry
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) none of these
B) Time management skills
C) Knowledge of Industry
D) problem solving ability
E) Ability to direct people
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) Probably True
B) True
C) Probably False
D) Cannot be judge
E) False
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Operational Plans
B) Tactical Plans
C) Contingency Plans
D) Strategic Plans
E) All of the these
  • 57. How can you come up with your alternatives?
A) Managing the situation
B) Identification
C) Evaluation
D) Brainstorming
E) Management
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Be the example
B) Publicly reward and recognize hard work
C) Remain as transparent as possible
D) Set the goal of working as a team
E) Never go with "one-size-fits-all
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be visionary
B) Be technically proficient
C) Be people person
D) Be a good communicator
E) Do something special
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Ability to direct people
B) Knowledge of Industry
C) Time management skills
D) Good communication skills
E) problem solving ability
  • 61. To evaluate and reward personnel progress.
A) 3rd Step
B) 5th Step
C) 2nd Step
D) 1st Step
E) 4th Step
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