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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Definition of problem
B) Decision Making
C) Problem Identification
D) None of these
E) Decision Management
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Encourage teamwork
B) Be technically proficient
C) Treat your staff as professionals.
D) Put your employees' needs first
E) Lead by example
  • 3. The more ideas that comes up, the better.
A) False
B) True
C) Probably True
D) Cannot be judge
E) Probably False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Treat your staff as professionals
B) Encourage professional growth
C) Be people person
D) Lead by example
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) End-Means Chain
B) Goals-End Chain
C) Low-High Chain
D) None of these
E) Means-End Chains
  • 6. Base on the scenario given to you, how can you define the problem?
A) Evaluation
B) None of these
C) Identification
D) Managing the situation
E) Management
  • 7. You must reward the same behaviors every time they appear.
A) Focus on clarity, accuracy and thoroughness in communication
B) Set the goal of working as a team
C) Be the example
D) Publicly reward and recognize hard work
E) Be consistent
  • 8. This method involves the use of highly structured meeting.
A) Delphi Technique
B) Both A and B are correct
C) Nominal Group technique
D) Nominal Group
E) Delphi Group Technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Good communication skills
B) problem solving ability
C) Ability to direct people
D) Knowledge of Industry
E) Time management skills
  • 10. Second chances can encourage better work the next time around.
A) Motivate, Don't Dominate
B) Learn How to Listen
C) Look at Failure and Mistakes as Learning Opportunities
D) Learn How to hold People Accountable
E) Show your employees that they matter
  • 11. Managers are expected to grow their skills and those of their team members.
A) Be visionary
B) Do something special
C) Encourage professional growth
D) Be a good communicator
E) Be people person
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Publicly reward and recognize hard work
B) Never go with "one-size-fits-all
C) Set the goal of working as a team
D) Help people enjoy work
E) Be the example
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Management
C) Managing the situation
D) Evaluation
E) Identification
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Put your employees' needs first
B) Be a good communicator
C) Be people person
D) Be visionary
E) Be technically proficient
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Management
B) Administrator
C) Decision Making
D) Manager
E) Administration
  • 16. What is the first step in decision making process?
A) Identify limiting factors
B) Select the best alternatives
C) Implement the decision
D) Establish an evaluation system
E) Define the problem
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Learn How to hold People Accountable
B) Motivate, Don't Dominate
C) Be Human
D) Learn How to Listen
E) Look at Failure and Mistakes as Learning Opportunities
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 2nd Step
B) 4th Step
C) 1st Step
D) 3rd Step
E) 5th Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be people person
B) Be visionary
C) Treat your staff as professionals.
D) Do something special
E) Encourage professional growth
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group technique
B) Delphi Group Technique
C) Both A and B are correct
D) Delphi Technique
E) Nominal Group
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to hold People Accountable
B) Motivate, Don't Dominate
C) Be Human
D) Learn How to Listen
E) Show your employees that they matter
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Knowledge of Industry
B) Ability to direct people
C) Time management skills
D) problem solving ability
E) Good communication skills
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Management
B) Administrator
C) Decision Making
D) Manager
E) Administration
  • 24. What is the last step in decision making?
A) Establish an evaluation system
B) Define the problem
C) Identify limiting factors
D) Implement the decision
E) Select the best alternatives
  • 25. To monitor the progress of personnel.
A) 3rd Step
B) 5th Step
C) 2nd Step
D) 1st Step
E) 4th Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) All of the these
B) Strategic Plans
C) Contingency Plans
D) Operational Plans
E) Tactical Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Do something special
B) Be visionary
C) Be technically proficient
D) Be people person
E) Be a good communicator
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Remain as transparent as possible
B) Publicly reward and recognize hard work
C) Listen and ask questions
D) Help people enjoy work
E) Set the goal of working as a team
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Lead by example
B) Put your employees' needs first
C) Encourage teamwork
D) Be a good communicator
E) Be technically proficient
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Decision Making
B) Definition of problem
C) Decision Management
D) None of these
E) Problem Identification
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Learn How to Listen
B) Look at Failure and Mistakes as Learning Opportunities
C) Motivate, Don't Dominate
D) Be Human
E) Show your employees that they matter
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Focus on clarity, accuracy and thoroughness in communication
B) Never go with "one-size-fits-all
C) Set the goal of working as a team
D) Publicly reward and recognize hard work
E) Be the example
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Delphi Group Technique
B) Delphi Technique
C) Nominal Group technique
D) None of these
E) Nominal Group
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Put your employees' needs first
B) Be visionary
C) Be a good communicator
D) Encourage teamwork
E) Be technically proficient
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Select the best alternatives
B) Establish an evaluation system
C) Implement the decision
D) Define the problem
E) Identify limiting factors
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Treat your staff as professionals
B) Put your employees' needs first
C) Lead by example
D) Encourage teamwork
E) Encourage professional growth
  • 37. How long did brainstorming must take place?
A) 1 day
B) an hour
C) none of these
D) 2 minutes
E) 30 secs
  • 38. To measure the performance of a company and its personnel.
A) Mission
B) Goal
C) Aim
D) All of these
E) Purpose
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Treat your staff as professionals
B) Encourage teamwork
C) Encourage professional growth
D) Put your employees' needs first
E) Lead by example
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Planning
B) Management by Coordinating
C) Management by Organizing
D) management by information
E) Management by Goals
  • 41. Nominal group technique require discussion of interpersonal communication.
A) True
B) False
C) Cannot be judge
D) Probably True
E) Probably False
  • 42. managers can identify problem areas and improve efficiency.
A) All of these
B) Goal
C) Purpose
D) Aim
E) Mission
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 2nd Step
B) 1st Step
C) 4th Step
D) 3rd Step
E) 5th Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Motivate, Don't Dominate
B) Be Human
C) Look at Failure and Mistakes as Learning Opportunities
D) Learn How to hold People Accountable
E) Learn How to Listen
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management
B) Management by Information
C) Management by Organizing
D) Management by Goals
E) Management By Objectives
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Show your employees that they matter
B) Learn How to hold People Accountable
C) Be Human
D) Learn How to Listen
E) Motivate, Don't Dominate
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) None of these
B) Definition of problem
C) Problem Identification
D) Decision Management
E) Decision Making
  • 48. To translate the organizational objectives to personnel.
A) 5th Step
B) 1st Step
C) 3rd Step
D) 2nd Step
E) 4th Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) problem solving ability
B) Knowledge of Industry
C) Ability to direct people
D) Time management skills
E) Good communication skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) All of the these
B) Contingency Plans
C) Operational Plans
D) Strategic Plans
E) Tactical Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Treat your staff as professionals
B) Lead by example
C) Encourage professional growth
D) Do something special
E) Encourage teamwork
  • 52. Compare actual productivity to a given set of standards.
A) Mission
B) All of these
C) Goal
D) Purpose
E) Alm
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) Knowledge of Industry
B) Time management skills
C) problem solving ability
D) Ability to direct people
E) problem solving ability
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Knowledge of Industry
C) Time management skills
D) Ability to direct people
E) none of these
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) Probably True
B) Cannot be judge
C) Probably False
D) False
E) True
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Tactical Plans
B) Operational Plans
C) Strategic Plans
D) All of the these
E) Contingency Plans
  • 57. How can you come up with your alternatives?
A) Managing the situation
B) Management
C) Evaluation
D) Brainstorming
E) Identification
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Publicly reward and recognize hard work
B) Set the goal of working as a team
C) Remain as transparent as possible
D) Never go with "one-size-fits-all
E) Be the example
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be visionary
C) Be a good communicator
D) Be people person
E) Do something special
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Knowledge of Industry
B) Time management skills
C) problem solving ability
D) Ability to direct people
E) Good communication skills
  • 61. To evaluate and reward personnel progress.
A) 5th Step
B) 2nd Step
C) 1st Step
D) 4th Step
E) 3rd Step
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