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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) None of these
B) Decision Making
C) Definition of problem
D) Decision Management
E) Problem Identification
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Put your employees' needs first
B) Lead by example
C) Treat your staff as professionals.
D) Encourage teamwork
E) Be technically proficient
  • 3. The more ideas that comes up, the better.
A) Probably True
B) Probably False
C) Cannot be judge
D) True
E) False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Lead by example
B) Be people person
C) Treat your staff as professionals
D) Encourage professional growth
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) None of these
B) Low-High Chain
C) Means-End Chains
D) Goals-End Chain
E) End-Means Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Identification
B) Managing the situation
C) Management
D) Evaluation
E) None of these
  • 7. You must reward the same behaviors every time they appear.
A) Set the goal of working as a team
B) Publicly reward and recognize hard work
C) Be the example
D) Focus on clarity, accuracy and thoroughness in communication
E) Be consistent
  • 8. This method involves the use of highly structured meeting.
A) Delphi Technique
B) Nominal Group
C) Nominal Group technique
D) Delphi Group Technique
E) Both A and B are correct
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Ability to direct people
B) Knowledge of Industry
C) Time management skills
D) problem solving ability
E) Good communication skills
  • 10. Second chances can encourage better work the next time around.
A) Motivate, Don't Dominate
B) Learn How to Listen
C) Learn How to hold People Accountable
D) Show your employees that they matter
E) Look at Failure and Mistakes as Learning Opportunities
  • 11. Managers are expected to grow their skills and those of their team members.
A) Be visionary
B) Encourage professional growth
C) Be people person
D) Be a good communicator
E) Do something special
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Set the goal of working as a team
B) Help people enjoy work
C) Never go with "one-size-fits-all
D) Publicly reward and recognize hard work
E) Be the example
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Identification
C) Management
D) Managing the situation
E) Evaluation
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be technically proficient
B) Be a good communicator
C) Be people person
D) Be visionary
E) Put your employees' needs first
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Management
B) Manager
C) Administrator
D) Decision Making
E) Administration
  • 16. What is the first step in decision making process?
A) Implement the decision
B) Identify limiting factors
C) Establish an evaluation system
D) Define the problem
E) Select the best alternatives
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Look at Failure and Mistakes as Learning Opportunities
B) Motivate, Don't Dominate
C) Learn How to hold People Accountable
D) Learn How to Listen
E) Be Human
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 4th Step
B) 5th Step
C) 1st Step
D) 3rd Step
E) 2nd Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be visionary
B) Encourage professional growth
C) Treat your staff as professionals.
D) Do something special
E) Be people person
  • 20. This method involves the use of highly structured meeting.
A) Delphi Group Technique
B) Both A and B are correct
C) Delphi Technique
D) Nominal Group technique
E) Nominal Group
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Show your employees that they matter
B) Learn How to Listen
C) Learn How to hold People Accountable
D) Be Human
E) Motivate, Don't Dominate
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Ability to direct people
B) problem solving ability
C) Time management skills
D) Knowledge of Industry
E) Good communication skills
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Administrator
B) Decision Making
C) Manager
D) Administration
E) Management
  • 24. What is the last step in decision making?
A) Identify limiting factors
B) Establish an evaluation system
C) Select the best alternatives
D) Implement the decision
E) Define the problem
  • 25. To monitor the progress of personnel.
A) 4th Step
B) 2nd Step
C) 1st Step
D) 3rd Step
E) 5th Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Strategic Plans
B) Tactical Plans
C) All of the these
D) Operational Plans
E) Contingency Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be a good communicator
C) Be people person
D) Do something special
E) Be visionary
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Listen and ask questions
B) Remain as transparent as possible
C) Publicly reward and recognize hard work
D) Help people enjoy work
E) Set the goal of working as a team
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Be a good communicator
B) Lead by example
C) Encourage teamwork
D) Put your employees' needs first
E) Be technically proficient
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Problem Identification
B) Definition of problem
C) Decision Management
D) Decision Making
E) None of these
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Show your employees that they matter
B) Learn How to Listen
C) Be Human
D) Look at Failure and Mistakes as Learning Opportunities
E) Motivate, Don't Dominate
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Focus on clarity, accuracy and thoroughness in communication
B) Be the example
C) Never go with "one-size-fits-all
D) Publicly reward and recognize hard work
E) Set the goal of working as a team
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) None of these
B) Nominal Group technique
C) Delphi Group Technique
D) Nominal Group
E) Delphi Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Encourage teamwork
B) Put your employees' needs first
C) Be technically proficient
D) Be visionary
E) Be a good communicator
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Implement the decision
B) Select the best alternatives
C) Define the problem
D) Establish an evaluation system
E) Identify limiting factors
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Encourage professional growth
C) Treat your staff as professionals
D) Encourage teamwork
E) Lead by example
  • 37. How long did brainstorming must take place?
A) none of these
B) 30 secs
C) 2 minutes
D) an hour
E) 1 day
  • 38. To measure the performance of a company and its personnel.
A) Goal
B) Mission
C) All of these
D) Aim
E) Purpose
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage professional growth
B) Encourage teamwork
C) Lead by example
D) Put your employees' needs first
E) Treat your staff as professionals
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Goals
B) management by information
C) Management by Planning
D) Management by Organizing
E) Management by Coordinating
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Probably True
B) Cannot be judge
C) False
D) Probably False
E) True
  • 42. managers can identify problem areas and improve efficiency.
A) Aim
B) All of these
C) Purpose
D) Goal
E) Mission
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 1st Step
B) 4th Step
C) 5th Step
D) 3rd Step
E) 2nd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Learn How to hold People Accountable
B) Be Human
C) Motivate, Don't Dominate
D) Look at Failure and Mistakes as Learning Opportunities
E) Learn How to Listen
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Goals
B) Management by Organizing
C) Management
D) Management By Objectives
E) Management by Information
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Be Human
B) Learn How to hold People Accountable
C) Learn How to Listen
D) Show your employees that they matter
E) Motivate, Don't Dominate
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Definition of problem
B) Decision Making
C) None of these
D) Decision Management
E) Problem Identification
  • 48. To translate the organizational objectives to personnel.
A) 5th Step
B) 1st Step
C) 4th Step
D) 3rd Step
E) 2nd Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Good communication skills
B) Knowledge of Industry
C) Ability to direct people
D) Time management skills
E) problem solving ability
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Operational Plans
B) Strategic Plans
C) All of the these
D) Tactical Plans
E) Contingency Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Encourage teamwork
B) Encourage professional growth
C) Lead by example
D) Treat your staff as professionals
E) Do something special
  • 52. Compare actual productivity to a given set of standards.
A) Alm
B) Mission
C) Purpose
D) All of these
E) Goal
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Knowledge of Industry
C) Time management skills
D) Ability to direct people
E) problem solving ability
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) Ability to direct people
B) problem solving ability
C) Knowledge of Industry
D) Time management skills
E) none of these
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) Probably True
B) False
C) Probably False
D) Cannot be judge
E) True
  • 56. It is the document that outlines the objectives and goals of an organization.
A) All of the these
B) Tactical Plans
C) Contingency Plans
D) Strategic Plans
E) Operational Plans
  • 57. How can you come up with your alternatives?
A) Management
B) Managing the situation
C) Brainstorming
D) Evaluation
E) Identification
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Remain as transparent as possible
B) Set the goal of working as a team
C) Be the example
D) Publicly reward and recognize hard work
E) Never go with "one-size-fits-all
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be a good communicator
C) Be people person
D) Do something special
E) Be visionary
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Ability to direct people
B) problem solving ability
C) Knowledge of Industry
D) Time management skills
E) Good communication skills
  • 61. To evaluate and reward personnel progress.
A) 4th Step
B) 2nd Step
C) 3rd Step
D) 5th Step
E) 1st Step
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