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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Problem Identification
B) Decision Management
C) Definition of problem
D) None of these
E) Decision Making
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Lead by example
B) Encourage teamwork
C) Be technically proficient
D) Put your employees' needs first
E) Treat your staff as professionals.
  • 3. The more ideas that comes up, the better.
A) Cannot be judge
B) Probably False
C) Probably True
D) False
E) True
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Encourage professional growth
B) Be people person
C) Lead by example
D) Treat your staff as professionals
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) Means-End Chains
B) Low-High Chain
C) None of these
D) Goals-End Chain
E) End-Means Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Identification
B) Managing the situation
C) None of these
D) Evaluation
E) Management
  • 7. You must reward the same behaviors every time they appear.
A) Focus on clarity, accuracy and thoroughness in communication
B) Be the example
C) Be consistent
D) Publicly reward and recognize hard work
E) Set the goal of working as a team
  • 8. This method involves the use of highly structured meeting.
A) Nominal Group technique
B) Delphi Group Technique
C) Both A and B are correct
D) Nominal Group
E) Delphi Technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Good communication skills
B) Time management skills
C) Knowledge of Industry
D) problem solving ability
E) Ability to direct people
  • 10. Second chances can encourage better work the next time around.
A) Look at Failure and Mistakes as Learning Opportunities
B) Show your employees that they matter
C) Motivate, Don't Dominate
D) Learn How to Listen
E) Learn How to hold People Accountable
  • 11. Managers are expected to grow their skills and those of their team members.
A) Be visionary
B) Be people person
C) Be a good communicator
D) Do something special
E) Encourage professional growth
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Set the goal of working as a team
B) Help people enjoy work
C) Publicly reward and recognize hard work
D) Never go with "one-size-fits-all
E) Be the example
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Managing the situation
C) Management
D) Evaluation
E) Identification
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be technically proficient
B) Be a good communicator
C) Be visionary
D) Put your employees' needs first
E) Be people person
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Administration
B) Manager
C) Administrator
D) Management
E) Decision Making
  • 16. What is the first step in decision making process?
A) Identify limiting factors
B) Select the best alternatives
C) Implement the decision
D) Establish an evaluation system
E) Define the problem
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Learn How to hold People Accountable
B) Learn How to Listen
C) Be Human
D) Motivate, Don't Dominate
E) Look at Failure and Mistakes as Learning Opportunities
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 4th Step
B) 5th Step
C) 1st Step
D) 2nd Step
E) 3rd Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Encourage professional growth
B) Treat your staff as professionals.
C) Be visionary
D) Do something special
E) Be people person
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group
B) Nominal Group technique
C) Delphi Group Technique
D) Delphi Technique
E) Both A and B are correct
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to Listen
B) Learn How to hold People Accountable
C) Motivate, Don't Dominate
D) Be Human
E) Show your employees that they matter
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) problem solving ability
B) Good communication skills
C) Time management skills
D) Ability to direct people
E) Knowledge of Industry
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Decision Making
B) Administrator
C) Administration
D) Management
E) Manager
  • 24. What is the last step in decision making?
A) Select the best alternatives
B) Identify limiting factors
C) Establish an evaluation system
D) Define the problem
E) Implement the decision
  • 25. To monitor the progress of personnel.
A) 4th Step
B) 2nd Step
C) 3rd Step
D) 5th Step
E) 1st Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Operational Plans
B) All of the these
C) Contingency Plans
D) Tactical Plans
E) Strategic Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Do something special
B) Be technically proficient
C) Be people person
D) Be visionary
E) Be a good communicator
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Publicly reward and recognize hard work
B) Help people enjoy work
C) Listen and ask questions
D) Remain as transparent as possible
E) Set the goal of working as a team
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Be technically proficient
B) Be a good communicator
C) Put your employees' needs first
D) Encourage teamwork
E) Lead by example
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Decision Management
B) None of these
C) Definition of problem
D) Decision Making
E) Problem Identification
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Show your employees that they matter
B) Look at Failure and Mistakes as Learning Opportunities
C) Motivate, Don't Dominate
D) Learn How to Listen
E) Be Human
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Be the example
B) Set the goal of working as a team
C) Never go with "one-size-fits-all
D) Focus on clarity, accuracy and thoroughness in communication
E) Publicly reward and recognize hard work
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) None of these
B) Nominal Group
C) Delphi Group Technique
D) Nominal Group technique
E) Delphi Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be visionary
B) Be a good communicator
C) Encourage teamwork
D) Put your employees' needs first
E) Be technically proficient
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Select the best alternatives
B) Identify limiting factors
C) Implement the decision
D) Define the problem
E) Establish an evaluation system
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Lead by example
B) Put your employees' needs first
C) Treat your staff as professionals
D) Encourage professional growth
E) Encourage teamwork
  • 37. How long did brainstorming must take place?
A) 2 minutes
B) 1 day
C) 30 secs
D) an hour
E) none of these
  • 38. To measure the performance of a company and its personnel.
A) Purpose
B) Goal
C) Aim
D) Mission
E) All of these
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Encourage professional growth
C) Encourage teamwork
D) Lead by example
E) Treat your staff as professionals
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Coordinating
B) Management by Goals
C) Management by Organizing
D) management by information
E) Management by Planning
  • 41. Nominal group technique require discussion of interpersonal communication.
A) False
B) Probably False
C) Cannot be judge
D) True
E) Probably True
  • 42. managers can identify problem areas and improve efficiency.
A) All of these
B) Aim
C) Purpose
D) Goal
E) Mission
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 2nd Step
B) 3rd Step
C) 4th Step
D) 5th Step
E) 1st Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Be Human
B) Learn How to Listen
C) Motivate, Don't Dominate
D) Learn How to hold People Accountable
E) Look at Failure and Mistakes as Learning Opportunities
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management
B) Management by Goals
C) Management by Organizing
D) Management by Information
E) Management By Objectives
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Motivate, Don't Dominate
B) Show your employees that they matter
C) Learn How to Listen
D) Be Human
E) Learn How to hold People Accountable
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Decision Management
B) Problem Identification
C) Decision Making
D) Definition of problem
E) None of these
  • 48. To translate the organizational objectives to personnel.
A) 3rd Step
B) 2nd Step
C) 1st Step
D) 5th Step
E) 4th Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Time management skills
B) Knowledge of Industry
C) Ability to direct people
D) problem solving ability
E) Good communication skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Strategic Plans
B) Contingency Plans
C) All of the these
D) Operational Plans
E) Tactical Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Treat your staff as professionals
B) Encourage teamwork
C) Encourage professional growth
D) Do something special
E) Lead by example
  • 52. Compare actual productivity to a given set of standards.
A) All of these
B) Alm
C) Mission
D) Goal
E) Purpose
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) Time management skills
B) Ability to direct people
C) problem solving ability
D) Knowledge of Industry
E) problem solving ability
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Time management skills
C) Knowledge of Industry
D) none of these
E) Ability to direct people
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) True
B) Probably False
C) Cannot be judge
D) Probably True
E) False
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Operational Plans
B) Strategic Plans
C) All of the these
D) Contingency Plans
E) Tactical Plans
  • 57. How can you come up with your alternatives?
A) Management
B) Managing the situation
C) Identification
D) Evaluation
E) Brainstorming
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Never go with "one-size-fits-all
B) Publicly reward and recognize hard work
C) Remain as transparent as possible
D) Set the goal of working as a team
E) Be the example
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be people person
B) Be visionary
C) Be a good communicator
D) Do something special
E) Be technically proficient
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Ability to direct people
B) Time management skills
C) Good communication skills
D) problem solving ability
E) Knowledge of Industry
  • 61. To evaluate and reward personnel progress.
A) 2nd Step
B) 1st Step
C) 4th Step
D) 5th Step
E) 3rd Step
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