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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Definition of problem
B) Decision Management
C) Decision Making
D) None of these
E) Problem Identification
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Lead by example
B) Encourage teamwork
C) Be technically proficient
D) Treat your staff as professionals.
E) Put your employees' needs first
  • 3. The more ideas that comes up, the better.
A) True
B) Probably True
C) Probably False
D) Cannot be judge
E) False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Lead by example
B) Encourage professional growth
C) Treat your staff as professionals
D) Be people person
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) None of these
B) Means-End Chains
C) Low-High Chain
D) End-Means Chain
E) Goals-End Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Evaluation
B) Managing the situation
C) Management
D) Identification
E) None of these
  • 7. You must reward the same behaviors every time they appear.
A) Set the goal of working as a team
B) Be consistent
C) Be the example
D) Publicly reward and recognize hard work
E) Focus on clarity, accuracy and thoroughness in communication
  • 8. This method involves the use of highly structured meeting.
A) Both A and B are correct
B) Nominal Group technique
C) Delphi Technique
D) Delphi Group Technique
E) Nominal Group
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) problem solving ability
B) Ability to direct people
C) Time management skills
D) Good communication skills
E) Knowledge of Industry
  • 10. Second chances can encourage better work the next time around.
A) Look at Failure and Mistakes as Learning Opportunities
B) Show your employees that they matter
C) Motivate, Don't Dominate
D) Learn How to Listen
E) Learn How to hold People Accountable
  • 11. Managers are expected to grow their skills and those of their team members.
A) Encourage professional growth
B) Be people person
C) Be visionary
D) Do something special
E) Be a good communicator
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Never go with "one-size-fits-all
B) Publicly reward and recognize hard work
C) Be the example
D) Set the goal of working as a team
E) Help people enjoy work
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Identification
C) Managing the situation
D) Management
E) Evaluation
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Put your employees' needs first
B) Be technically proficient
C) Be visionary
D) Be a good communicator
E) Be people person
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Manager
B) Decision Making
C) Management
D) Administrator
E) Administration
  • 16. What is the first step in decision making process?
A) Select the best alternatives
B) Establish an evaluation system
C) Define the problem
D) Implement the decision
E) Identify limiting factors
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Be Human
B) Look at Failure and Mistakes as Learning Opportunities
C) Learn How to Listen
D) Learn How to hold People Accountable
E) Motivate, Don't Dominate
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 5th Step
B) 3rd Step
C) 1st Step
D) 4th Step
E) 2nd Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be people person
B) Treat your staff as professionals.
C) Be visionary
D) Encourage professional growth
E) Do something special
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group
B) Nominal Group technique
C) Delphi Technique
D) Delphi Group Technique
E) Both A and B are correct
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Motivate, Don't Dominate
B) Show your employees that they matter
C) Learn How to Listen
D) Be Human
E) Learn How to hold People Accountable
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Ability to direct people
B) Good communication skills
C) Knowledge of Industry
D) problem solving ability
E) Time management skills
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Administration
B) Administrator
C) Decision Making
D) Manager
E) Management
  • 24. What is the last step in decision making?
A) Select the best alternatives
B) Identify limiting factors
C) Establish an evaluation system
D) Define the problem
E) Implement the decision
  • 25. To monitor the progress of personnel.
A) 4th Step
B) 5th Step
C) 1st Step
D) 3rd Step
E) 2nd Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Strategic Plans
B) Contingency Plans
C) Operational Plans
D) All of the these
E) Tactical Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Do something special
B) Be technically proficient
C) Be visionary
D) Be a good communicator
E) Be people person
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Remain as transparent as possible
B) Set the goal of working as a team
C) Publicly reward and recognize hard work
D) Help people enjoy work
E) Listen and ask questions
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Lead by example
B) Be technically proficient
C) Be a good communicator
D) Encourage teamwork
E) Put your employees' needs first
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Definition of problem
B) Decision Making
C) None of these
D) Decision Management
E) Problem Identification
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Show your employees that they matter
B) Motivate, Don't Dominate
C) Be Human
D) Look at Failure and Mistakes as Learning Opportunities
E) Learn How to Listen
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Set the goal of working as a team
B) Focus on clarity, accuracy and thoroughness in communication
C) Publicly reward and recognize hard work
D) Be the example
E) Never go with "one-size-fits-all
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Delphi Group Technique
B) Nominal Group technique
C) Nominal Group
D) Delphi Technique
E) None of these
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be a good communicator
B) Encourage teamwork
C) Be visionary
D) Put your employees' needs first
E) Be technically proficient
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Establish an evaluation system
B) Select the best alternatives
C) Implement the decision
D) Identify limiting factors
E) Define the problem
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Treat your staff as professionals
C) Encourage teamwork
D) Encourage professional growth
E) Lead by example
  • 37. How long did brainstorming must take place?
A) 30 secs
B) 2 minutes
C) none of these
D) 1 day
E) an hour
  • 38. To measure the performance of a company and its personnel.
A) Aim
B) All of these
C) Mission
D) Purpose
E) Goal
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage teamwork
B) Treat your staff as professionals
C) Lead by example
D) Encourage professional growth
E) Put your employees' needs first
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Goals
B) management by information
C) Management by Planning
D) Management by Organizing
E) Management by Coordinating
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Probably False
B) False
C) Probably True
D) Cannot be judge
E) True
  • 42. managers can identify problem areas and improve efficiency.
A) Purpose
B) Mission
C) All of these
D) Goal
E) Aim
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 4th Step
B) 3rd Step
C) 1st Step
D) 5th Step
E) 2nd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Learn How to hold People Accountable
B) Look at Failure and Mistakes as Learning Opportunities
C) Motivate, Don't Dominate
D) Be Human
E) Learn How to Listen
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Goals
B) Management By Objectives
C) Management by Information
D) Management by Organizing
E) Management
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to hold People Accountable
B) Learn How to Listen
C) Motivate, Don't Dominate
D) Show your employees that they matter
E) Be Human
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Decision Management
B) Problem Identification
C) None of these
D) Decision Making
E) Definition of problem
  • 48. To translate the organizational objectives to personnel.
A) 3rd Step
B) 5th Step
C) 4th Step
D) 2nd Step
E) 1st Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Knowledge of Industry
B) Ability to direct people
C) Good communication skills
D) problem solving ability
E) Time management skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Contingency Plans
B) All of the these
C) Tactical Plans
D) Operational Plans
E) Strategic Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Encourage teamwork
B) Treat your staff as professionals
C) Encourage professional growth
D) Lead by example
E) Do something special
  • 52. Compare actual productivity to a given set of standards.
A) All of these
B) Purpose
C) Goal
D) Mission
E) Alm
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) Time management skills
B) Knowledge of Industry
C) problem solving ability
D) Ability to direct people
E) problem solving ability
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Knowledge of Industry
C) Time management skills
D) Ability to direct people
E) none of these
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) False
B) Cannot be judge
C) Probably True
D) True
E) Probably False
  • 56. It is the document that outlines the objectives and goals of an organization.
A) All of the these
B) Contingency Plans
C) Tactical Plans
D) Strategic Plans
E) Operational Plans
  • 57. How can you come up with your alternatives?
A) Brainstorming
B) Managing the situation
C) Identification
D) Evaluation
E) Management
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Remain as transparent as possible
B) Publicly reward and recognize hard work
C) Never go with "one-size-fits-all
D) Set the goal of working as a team
E) Be the example
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be a good communicator
B) Be people person
C) Be technically proficient
D) Be visionary
E) Do something special
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Good communication skills
B) problem solving ability
C) Time management skills
D) Ability to direct people
E) Knowledge of Industry
  • 61. To evaluate and reward personnel progress.
A) 2nd Step
B) 5th Step
C) 1st Step
D) 3rd Step
E) 4th Step
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