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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Decision Making
B) Decision Management
C) Problem Identification
D) None of these
E) Definition of problem
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Lead by example
B) Encourage teamwork
C) Be technically proficient
D) Put your employees' needs first
E) Treat your staff as professionals.
  • 3. The more ideas that comes up, the better.
A) False
B) True
C) Probably True
D) Cannot be judge
E) Probably False
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Encourage professional growth
B) Lead by example
C) Do something special
D) Treat your staff as professionals
E) Be people person
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) Means-End Chains
B) End-Means Chain
C) None of these
D) Low-High Chain
E) Goals-End Chain
  • 6. Base on the scenario given to you, how can you define the problem?
A) Evaluation
B) Management
C) Managing the situation
D) Identification
E) None of these
  • 7. You must reward the same behaviors every time they appear.
A) Focus on clarity, accuracy and thoroughness in communication
B) Be the example
C) Set the goal of working as a team
D) Be consistent
E) Publicly reward and recognize hard work
  • 8. This method involves the use of highly structured meeting.
A) Both A and B are correct
B) Delphi Technique
C) Nominal Group
D) Nominal Group technique
E) Delphi Group Technique
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) problem solving ability
B) Ability to direct people
C) Time management skills
D) Knowledge of Industry
E) Good communication skills
  • 10. Second chances can encourage better work the next time around.
A) Show your employees that they matter
B) Learn How to Listen
C) Motivate, Don't Dominate
D) Look at Failure and Mistakes as Learning Opportunities
E) Learn How to hold People Accountable
  • 11. Managers are expected to grow their skills and those of their team members.
A) Be a good communicator
B) Be visionary
C) Encourage professional growth
D) Do something special
E) Be people person
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Publicly reward and recognize hard work
B) Set the goal of working as a team
C) Never go with "one-size-fits-all
D) Be the example
E) Help people enjoy work
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Evaluation
C) Identification
D) Managing the situation
E) Management
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be visionary
B) Put your employees' needs first
C) Be technically proficient
D) Be a good communicator
E) Be people person
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Administrator
B) Administration
C) Manager
D) Management
E) Decision Making
  • 16. What is the first step in decision making process?
A) Establish an evaluation system
B) Select the best alternatives
C) Define the problem
D) Implement the decision
E) Identify limiting factors
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Look at Failure and Mistakes as Learning Opportunities
B) Learn How to hold People Accountable
C) Be Human
D) Learn How to Listen
E) Motivate, Don't Dominate
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 5th Step
B) 2nd Step
C) 3rd Step
D) 4th Step
E) 1st Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be people person
B) Encourage professional growth
C) Treat your staff as professionals.
D) Be visionary
E) Do something special
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group technique
B) Both A and B are correct
C) Delphi Group Technique
D) Nominal Group
E) Delphi Technique
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Motivate, Don't Dominate
B) Learn How to hold People Accountable
C) Learn How to Listen
D) Be Human
E) Show your employees that they matter
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Ability to direct people
B) problem solving ability
C) Knowledge of Industry
D) Time management skills
E) Good communication skills
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Manager
B) Administrator
C) Administration
D) Management
E) Decision Making
  • 24. What is the last step in decision making?
A) Define the problem
B) Identify limiting factors
C) Establish an evaluation system
D) Select the best alternatives
E) Implement the decision
  • 25. To monitor the progress of personnel.
A) 5th Step
B) 2nd Step
C) 4th Step
D) 3rd Step
E) 1st Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Strategic Plans
B) Tactical Plans
C) All of the these
D) Contingency Plans
E) Operational Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be a good communicator
B) Be technically proficient
C) Be people person
D) Do something special
E) Be visionary
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Remain as transparent as possible
B) Set the goal of working as a team
C) Help people enjoy work
D) Listen and ask questions
E) Publicly reward and recognize hard work
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Be a good communicator
B) Lead by example
C) Put your employees' needs first
D) Be technically proficient
E) Encourage teamwork
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Problem Identification
B) Decision Management
C) None of these
D) Decision Making
E) Definition of problem
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Look at Failure and Mistakes as Learning Opportunities
B) Learn How to Listen
C) Be Human
D) Show your employees that they matter
E) Motivate, Don't Dominate
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Set the goal of working as a team
B) Be the example
C) Never go with "one-size-fits-all
D) Publicly reward and recognize hard work
E) Focus on clarity, accuracy and thoroughness in communication
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Nominal Group
B) Delphi Technique
C) None of these
D) Nominal Group technique
E) Delphi Group Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be technically proficient
B) Encourage teamwork
C) Be visionary
D) Put your employees' needs first
E) Be a good communicator
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Establish an evaluation system
B) Define the problem
C) Implement the decision
D) Select the best alternatives
E) Identify limiting factors
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Encourage professional growth
C) Encourage teamwork
D) Lead by example
E) Treat your staff as professionals
  • 37. How long did brainstorming must take place?
A) 1 day
B) an hour
C) 2 minutes
D) none of these
E) 30 secs
  • 38. To measure the performance of a company and its personnel.
A) All of these
B) Goal
C) Aim
D) Purpose
E) Mission
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage professional growth
B) Lead by example
C) Put your employees' needs first
D) Treat your staff as professionals
E) Encourage teamwork
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Coordinating
B) Management by Organizing
C) Management by Planning
D) management by information
E) Management by Goals
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Probably True
B) Probably False
C) Cannot be judge
D) True
E) False
  • 42. managers can identify problem areas and improve efficiency.
A) All of these
B) Aim
C) Purpose
D) Goal
E) Mission
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 2nd Step
B) 3rd Step
C) 1st Step
D) 5th Step
E) 4th Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Learn How to hold People Accountable
B) Learn How to Listen
C) Look at Failure and Mistakes as Learning Opportunities
D) Motivate, Don't Dominate
E) Be Human
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management By Objectives
B) Management by Goals
C) Management by Information
D) Management
E) Management by Organizing
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to Listen
B) Be Human
C) Show your employees that they matter
D) Learn How to hold People Accountable
E) Motivate, Don't Dominate
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Decision Making
B) None of these
C) Decision Management
D) Problem Identification
E) Definition of problem
  • 48. To translate the organizational objectives to personnel.
A) 3rd Step
B) 1st Step
C) 4th Step
D) 5th Step
E) 2nd Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Ability to direct people
B) Good communication skills
C) problem solving ability
D) Knowledge of Industry
E) Time management skills
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Tactical Plans
B) Contingency Plans
C) Strategic Plans
D) All of the these
E) Operational Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Encourage professional growth
B) Encourage teamwork
C) Lead by example
D) Do something special
E) Treat your staff as professionals
  • 52. Compare actual productivity to a given set of standards.
A) Mission
B) Alm
C) All of these
D) Goal
E) Purpose
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) problem solving ability
C) Knowledge of Industry
D) Ability to direct people
E) Time management skills
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) Time management skills
B) problem solving ability
C) Ability to direct people
D) none of these
E) Knowledge of Industry
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) Probably True
B) False
C) True
D) Probably False
E) Cannot be judge
  • 56. It is the document that outlines the objectives and goals of an organization.
A) Contingency Plans
B) Operational Plans
C) Strategic Plans
D) Tactical Plans
E) All of the these
  • 57. How can you come up with your alternatives?
A) Managing the situation
B) Brainstorming
C) Management
D) Identification
E) Evaluation
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Remain as transparent as possible
B) Be the example
C) Publicly reward and recognize hard work
D) Set the goal of working as a team
E) Never go with "one-size-fits-all
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be visionary
C) Be people person
D) Do something special
E) Be a good communicator
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) problem solving ability
B) Time management skills
C) Good communication skills
D) Ability to direct people
E) Knowledge of Industry
  • 61. To evaluate and reward personnel progress.
A) 3rd Step
B) 4th Step
C) 5th Step
D) 1st Step
E) 2nd Step
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