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CFLDMM
  • 1. It is a process of considering alternatives and making choices.
A) Definition of problem
B) Problem Identification
C) Decision Making
D) None of these
E) Decision Management
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Treat your staff as professionals.
B) Put your employees' needs first
C) Lead by example
D) Encourage teamwork
E) Be technically proficient
  • 3. The more ideas that comes up, the better.
A) Probably False
B) True
C) False
D) Probably True
E) Cannot be judge
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Treat your staff as professionals
B) Be people person
C) Lead by example
D) Encourage professional growth
E) Do something special
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) End-Means Chain
B) None of these
C) Low-High Chain
D) Goals-End Chain
E) Means-End Chains
  • 6. Base on the scenario given to you, how can you define the problem?
A) None of these
B) Evaluation
C) Managing the situation
D) Management
E) Identification
  • 7. You must reward the same behaviors every time they appear.
A) Be the example
B) Publicly reward and recognize hard work
C) Be consistent
D) Set the goal of working as a team
E) Focus on clarity, accuracy and thoroughness in communication
  • 8. This method involves the use of highly structured meeting.
A) Nominal Group technique
B) Both A and B are correct
C) Delphi Technique
D) Delphi Group Technique
E) Nominal Group
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) Time management skills
B) Good communication skills
C) Ability to direct people
D) problem solving ability
E) Knowledge of Industry
  • 10. Second chances can encourage better work the next time around.
A) Learn How to hold People Accountable
B) Motivate, Don't Dominate
C) Look at Failure and Mistakes as Learning Opportunities
D) Show your employees that they matter
E) Learn How to Listen
  • 11. Managers are expected to grow their skills and those of their team members.
A) Do something special
B) Be a good communicator
C) Encourage professional growth
D) Be visionary
E) Be people person
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Be the example
B) Publicly reward and recognize hard work
C) Never go with "one-size-fits-all
D) Set the goal of working as a team
E) Help people enjoy work
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Management
C) Identification
D) Evaluation
E) Managing the situation
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Put your employees' needs first
B) Be people person
C) Be technically proficient
D) Be a good communicator
E) Be visionary
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Administrator
B) Administration
C) Management
D) Decision Making
E) Manager
  • 16. What is the first step in decision making process?
A) Select the best alternatives
B) Identify limiting factors
C) Implement the decision
D) Define the problem
E) Establish an evaluation system
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Learn How to hold People Accountable
B) Look at Failure and Mistakes as Learning Opportunities
C) Be Human
D) Learn How to Listen
E) Motivate, Don't Dominate
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 5th Step
B) 1st Step
C) 2nd Step
D) 3rd Step
E) 4th Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be people person
B) Be visionary
C) Do something special
D) Treat your staff as professionals.
E) Encourage professional growth
  • 20. This method involves the use of highly structured meeting.
A) Both A and B are correct
B) Delphi Group Technique
C) Nominal Group technique
D) Nominal Group
E) Delphi Technique
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Motivate, Don't Dominate
B) Show your employees that they matter
C) Learn How to Listen
D) Learn How to hold People Accountable
E) Be Human
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Time management skills
B) problem solving ability
C) Ability to direct people
D) Good communication skills
E) Knowledge of Industry
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Manager
B) Administration
C) Management
D) Administrator
E) Decision Making
  • 24. What is the last step in decision making?
A) Define the problem
B) Select the best alternatives
C) Establish an evaluation system
D) Implement the decision
E) Identify limiting factors
  • 25. To monitor the progress of personnel.
A) 1st Step
B) 4th Step
C) 3rd Step
D) 5th Step
E) 2nd Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Contingency Plans
B) Tactical Plans
C) Operational Plans
D) Strategic Plans
E) All of the these
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be visionary
C) Be a good communicator
D) Be people person
E) Do something special
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Set the goal of working as a team
B) Remain as transparent as possible
C) Listen and ask questions
D) Publicly reward and recognize hard work
E) Help people enjoy work
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Encourage teamwork
B) Be a good communicator
C) Lead by example
D) Put your employees' needs first
E) Be technically proficient
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) None of these
B) Decision Management
C) Decision Making
D) Problem Identification
E) Definition of problem
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Learn How to Listen
B) Look at Failure and Mistakes as Learning Opportunities
C) Be Human
D) Motivate, Don't Dominate
E) Show your employees that they matter
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Be the example
B) Publicly reward and recognize hard work
C) Set the goal of working as a team
D) Focus on clarity, accuracy and thoroughness in communication
E) Never go with "one-size-fits-all
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) Delphi Technique
B) Nominal Group
C) Nominal Group technique
D) None of these
E) Delphi Group Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be a good communicator
B) Be technically proficient
C) Encourage teamwork
D) Put your employees' needs first
E) Be visionary
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Define the problem
B) Identify limiting factors
C) Implement the decision
D) Select the best alternatives
E) Establish an evaluation system
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Lead by example
B) Treat your staff as professionals
C) Encourage professional growth
D) Encourage teamwork
E) Put your employees' needs first
  • 37. How long did brainstorming must take place?
A) none of these
B) 1 day
C) an hour
D) 30 secs
E) 2 minutes
  • 38. To measure the performance of a company and its personnel.
A) Aim
B) Goal
C) All of these
D) Purpose
E) Mission
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Encourage professional growth
B) Encourage teamwork
C) Treat your staff as professionals
D) Put your employees' needs first
E) Lead by example
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Goals
B) Management by Coordinating
C) Management by Organizing
D) management by information
E) Management by Planning
  • 41. Nominal group technique require discussion of interpersonal communication.
A) Probably True
B) Probably False
C) False
D) Cannot be judge
E) True
  • 42. managers can identify problem areas and improve efficiency.
A) Goal
B) Aim
C) All of these
D) Mission
E) Purpose
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 5th Step
B) 2nd Step
C) 1st Step
D) 4th Step
E) 3rd Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Motivate, Don't Dominate
B) Be Human
C) Learn How to Listen
D) Look at Failure and Mistakes as Learning Opportunities
E) Learn How to hold People Accountable
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management by Organizing
B) Management By Objectives
C) Management
D) Management by Goals
E) Management by Information
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to hold People Accountable
B) Show your employees that they matter
C) Be Human
D) Learn How to Listen
E) Motivate, Don't Dominate
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) None of these
B) Problem Identification
C) Definition of problem
D) Decision Making
E) Decision Management
  • 48. To translate the organizational objectives to personnel.
A) 4th Step
B) 3rd Step
C) 5th Step
D) 2nd Step
E) 1st Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Ability to direct people
B) Time management skills
C) Good communication skills
D) problem solving ability
E) Knowledge of Industry
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Tactical Plans
B) All of the these
C) Operational Plans
D) Strategic Plans
E) Contingency Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Treat your staff as professionals
B) Encourage teamwork
C) Do something special
D) Encourage professional growth
E) Lead by example
  • 52. Compare actual productivity to a given set of standards.
A) Mission
B) All of these
C) Purpose
D) Goal
E) Alm
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) Time management skills
B) Ability to direct people
C) problem solving ability
D) problem solving ability
E) Knowledge of Industry
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) Ability to direct people
B) Knowledge of Industry
C) Time management skills
D) problem solving ability
E) none of these
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) Probably True
B) Probably False
C) False
D) Cannot be judge
E) True
  • 56. It is the document that outlines the objectives and goals of an organization.
A) All of the these
B) Strategic Plans
C) Contingency Plans
D) Operational Plans
E) Tactical Plans
  • 57. How can you come up with your alternatives?
A) Evaluation
B) Managing the situation
C) Brainstorming
D) Management
E) Identification
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Set the goal of working as a team
B) Be the example
C) Never go with "one-size-fits-all
D) Remain as transparent as possible
E) Publicly reward and recognize hard work
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be visionary
C) Be people person
D) Do something special
E) Be a good communicator
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Good communication skills
B) Knowledge of Industry
C) Ability to direct people
D) Time management skills
E) problem solving ability
  • 61. To evaluate and reward personnel progress.
A) 5th Step
B) 4th Step
C) 1st Step
D) 2nd Step
E) 3rd Step
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