Street Level Bureaucracy by Michael Lipsky

Street Level Bureaucracy by Michael Lipsky - Quiz

1. What is the primary focus of Lipsky's 'Street Level Bureaucracy'?

A) The behavior of public service workers.
B) The history of bureaucratic organizations.
C) The effectiveness of government policies.
D) The impact of technology on bureaucracy.

2. According to Lipsky, who are 'street-level bureaucrats'?

A) High-ranking government officials.
B) Public service workers who interact directly with citizens.
C) Policy analysts in think tanks.
D) Corporate bureaucrats.

3. What often influences the decisions made by street-level bureaucrats?

A) Public opinion.
B) Their personal values and beliefs.
C) Technical manuals.
D) Strict adherence to laws.

4. What is one recommended approach for improving street-level bureaucracy?

A) Standardizing all processes.
B) Increasing collaboration and feedback mechanisms.
C) Enhancing surveillance over workers.
D) Restricting the discretion of workers.

5. Which public sector workers are often considered street-level bureaucrats?

A) Senators and governors.
B) Police officers and social workers.
C) City planners and mayors.
D) Corporate compliance officers.

6. In Lipsky's view, policies are often translated and sometimes distorted by which group?

A) Street-level bureaucrats.
B) Business leaders.
C) Politicians.
D) Academics.

7. What can lead to a mismatch between policy goals and street-level outcomes?

A) Simplified regulations.
B) Overwhelming support from citizens.
C) Resource constraints and street-level discretion.
D) Excessive funding and staffing.

8. What role do street-level bureaucrats play in the implementation of public policy?

A) They create new legislation.
B) They audit other agencies.
C) They interpret and enforce policies.
D) They manage budgets.

9. Lipsky argues that street-level bureaucracy is often a site of what?

A) Innovative policy development.
B) Efficient resource management.
C) Public trust in government.
D) Conflict between policy and practice.

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