A) Feedback B) Messenger C) Sender D) Receiver
A) Sender B) Messenger C) Receiver D) Feedback
A) Sender B) Receiver C) Feedback D) Messenger
A) Facial Expressions B) Eye Contact C) Listening D) Gestures
A) Facial Expressions B) Tone C) Inflection D) Pitch
A) Humor is encouraged in all situations B) Humor allows for more friendly approach C) Humor is discouraged in certain situations D) Humor can break through the stress in a room
A) Prioritizing B) Transmitting C) Encoding D) Thinking
A) Noise B) Channels C) Feedback D) Receptors
A) Experience B) Communication Style C) Noise D) Feedback
A) Presenting a speech at a luncheon B) Talking with friends at lunch C) E-mailing a Co-Worker D) Having lunch with a client
A) Proofread all written communications B) Keep criticism constructive and positive C) Be very casual in workplace communication D) Check grammar and spelling in written documents
A) Flow Chart B) Outline C) Flash Cards D) Diagram
A) Soft B) Loud C) Aggressive D) Emotional
A) Aggressive Solution B) Mutually agreed upon solution C) Passive Solution D) One way solution
A) Manipulation B) Friendliness C) Cheerfulness D) Satisfaction
A) Rule B) Control C) Create division D) Bridge of a gap
A) Shape the opposing cause B) Help the opposing cause C) Damage the opposing cause D) Do nothing to the opposing cause
A) Being poorly prepared B) Slow Talker C) An Uneducated Person D) Loud Talker
A) Understanding B) Evaluating C) Providing Feedback D) Receiving
A) Casual Listening B) Secondhand Listening C) Active Listening D) Passive Listening
A) Focusing B) Understanding C) Hearing D) Talking
A) Active Listening B) Casual Listening C) Passive Listening D) Secondhand Listening
A) Receiving, Understanding, Evaluating, Remembering, and Responding. B) Receiving, Understanding, Remembering, and Responding. C) Receiving, Evaluating, Remembering, and Responding. D) Understanding, Evaluating, Remembering, and Responding.
A) Responding B) Understanding C) Evaluating D) Receiving |