A) Feedback B) Messenger C) Sender D) Receiver
A) Feedback B) Receiver C) Sender D) Messenger
A) Messenger B) Receiver C) Sender D) Feedback
A) Facial Expressions B) Eye Contact C) Gestures D) Listening
A) Pitch B) Facial Expressions C) Tone D) Inflection
A) Humor allows for more friendly approach B) Humor is discouraged in certain situations C) Humor can break through the stress in a room D) Humor is encouraged in all situations
A) Encoding B) Thinking C) Prioritizing D) Transmitting
A) Receptors B) Feedback C) Channels D) Noise
A) Communication Style B) Noise C) Experience D) Feedback
A) E-mailing a Co-Worker B) Talking with friends at lunch C) Having lunch with a client D) Presenting a speech at a luncheon
A) Proofread all written communications B) Check grammar and spelling in written documents C) Be very casual in workplace communication D) Keep criticism constructive and positive
A) Flash Cards B) Diagram C) Outline D) Flow Chart
A) Soft B) Aggressive C) Loud D) Emotional
A) Mutually agreed upon solution B) Aggressive Solution C) Passive Solution D) One way solution
A) Manipulation B) Friendliness C) Cheerfulness D) Satisfaction
A) Bridge of a gap B) Create division C) Rule D) Control
A) Damage the opposing cause B) Do nothing to the opposing cause C) Help the opposing cause D) Shape the opposing cause
A) Being poorly prepared B) An Uneducated Person C) Loud Talker D) Slow Talker
A) Understanding B) Providing Feedback C) Evaluating D) Receiving
A) Secondhand Listening B) Casual Listening C) Active Listening D) Passive Listening
A) Talking B) Hearing C) Understanding D) Focusing
A) Casual Listening B) Secondhand Listening C) Passive Listening D) Active Listening
A) Understanding, Evaluating, Remembering, and Responding. B) Receiving, Understanding, Evaluating, Remembering, and Responding. C) Receiving, Evaluating, Remembering, and Responding. D) Receiving, Understanding, Remembering, and Responding.
A) Receiving B) Evaluating C) Responding D) Understanding |