A) Receiver B) Feedback C) Messenger D) Sender
A) Messenger B) Sender C) Feedback D) Receiver
A) Receiver B) Sender C) Messenger D) Feedback
A) Facial Expressions B) Eye Contact C) Listening D) Gestures
A) Inflection B) Tone C) Facial Expressions D) Pitch
A) Humor is encouraged in all situations B) Humor is discouraged in certain situations C) Humor can break through the stress in a room D) Humor allows for more friendly approach
A) Prioritizing B) Transmitting C) Thinking D) Encoding
A) Noise B) Receptors C) Feedback D) Channels
A) Experience B) Feedback C) Communication Style D) Noise
A) Presenting a speech at a luncheon B) Talking with friends at lunch C) E-mailing a Co-Worker D) Having lunch with a client
A) Proofread all written communications B) Keep criticism constructive and positive C) Check grammar and spelling in written documents D) Be very casual in workplace communication
A) Diagram B) Flash Cards C) Outline D) Flow Chart
A) Soft B) Aggressive C) Loud D) Emotional
A) Passive Solution B) One way solution C) Aggressive Solution D) Mutually agreed upon solution
A) Cheerfulness B) Satisfaction C) Manipulation D) Friendliness
A) Create division B) Rule C) Control D) Bridge of a gap
A) Do nothing to the opposing cause B) Shape the opposing cause C) Damage the opposing cause D) Help the opposing cause
A) Loud Talker B) Slow Talker C) Being poorly prepared D) An Uneducated Person
A) Providing Feedback B) Evaluating C) Understanding D) Receiving
A) Casual Listening B) Passive Listening C) Secondhand Listening D) Active Listening
A) Understanding B) Talking C) Hearing D) Focusing
A) Passive Listening B) Casual Listening C) Secondhand Listening D) Active Listening
A) Receiving, Understanding, Remembering, and Responding. B) Receiving, Understanding, Evaluating, Remembering, and Responding. C) Understanding, Evaluating, Remembering, and Responding. D) Receiving, Evaluating, Remembering, and Responding.
A) Evaluating B) Responding C) Understanding D) Receiving |