A) Sender B) Feedback C) Receiver D) Messenger
A) Feedback B) Receiver C) Messenger D) Sender
A) Messenger B) Receiver C) Sender D) Feedback
A) Eye Contact B) Facial Expressions C) Listening D) Gestures
A) Pitch B) Inflection C) Tone D) Facial Expressions
A) Humor allows for more friendly approach B) Humor is discouraged in certain situations C) Humor is encouraged in all situations D) Humor can break through the stress in a room
A) Encoding B) Prioritizing C) Thinking D) Transmitting
A) Channels B) Feedback C) Receptors D) Noise
A) Noise B) Feedback C) Experience D) Communication Style
A) Having lunch with a client B) Presenting a speech at a luncheon C) Talking with friends at lunch D) E-mailing a Co-Worker
A) Be very casual in workplace communication B) Proofread all written communications C) Check grammar and spelling in written documents D) Keep criticism constructive and positive
A) Outline B) Flash Cards C) Flow Chart D) Diagram
A) Aggressive B) Loud C) Soft D) Emotional
A) Mutually agreed upon solution B) Passive Solution C) One way solution D) Aggressive Solution
A) Satisfaction B) Friendliness C) Manipulation D) Cheerfulness
A) Control B) Create division C) Rule D) Bridge of a gap
A) Shape the opposing cause B) Do nothing to the opposing cause C) Damage the opposing cause D) Help the opposing cause
A) An Uneducated Person B) Being poorly prepared C) Slow Talker D) Loud Talker
A) Evaluating B) Providing Feedback C) Understanding D) Receiving
A) Active Listening B) Secondhand Listening C) Casual Listening D) Passive Listening
A) Focusing B) Talking C) Hearing D) Understanding
A) Passive Listening B) Casual Listening C) Secondhand Listening D) Active Listening
A) Receiving, Understanding, Evaluating, Remembering, and Responding. B) Receiving, Understanding, Remembering, and Responding. C) Understanding, Evaluating, Remembering, and Responding. D) Receiving, Evaluating, Remembering, and Responding.
A) Responding B) Receiving C) Evaluating D) Understanding |