A) t refers to cost-effective production B) It means perfection in all circumstances C) It always refers to luxurious items D) It is synonymous with high quality in most people's minds
A) High quality products are not durable B) Higher quality usually leads to higher costs C) Customers don’t prefer high quality D) The technology doesn’t allow it
A) Reliability B) Design features C) Cost efficiency D) Brand popularity
A) Detailed manufacturing instructions B) General goal statements regarding product standards C) General goal statements regarding product standards D) Specifications for production machinery
A) Small increases in quality often require large increases in cost B) Cost and quality are not related C) Quality improvements reduce cost D) Quality increases linearly with cost
A) We will double production next year B) Our computers should fail no more than once every nine months, with 95% same day service. C) "No computer will ever fail D) We aim to have the best computers in the world
A) Post-sales service B) Customer surveys C) Marketing and branding D) Checking if manufacturing matches specifications
A) Reliability is measured before production B) Reliability only refers to electronics C) Reliability deals with performance over time under expected conditions D) Quality control is about how reliable workers are
A) The blueprint did not account for real-world stresses B) The quality control process was skipped C) It was tested too much D) It was too expensive to manufacture
A) High costs B) Open-mindedness and consideration of environmental and functional factors C) Simplicity over all other concerns D) The manufacturer's brand image |