A) Speed of contract signing B) Number of guards available this month C) Lowest bid from contractors D) Contractor reputation, licensing compliance, and personnel training records
A) Fire the negligent staff immediately B) Blame outsourced HR C) Ignore it if no incident occurred D) Conduct an audit of all personnel files and implement corrective registration and training actions
A) Percentage of personnel with up-to-date certifications, completed training hours, and records of disciplinary actions B) Number of arrests made C) Client satisfaction surveys only D) Average daily patrols logged
A) Use risk assessment results, stakeholder input, and mandatory provisions of RA 11917 to create measurable SOPs and training plans B) Copy SOPs from a competitor C) Make SOPs only for supervisors D) Keep SOPs informal to allow flexibility
A) Upgrade CCTV only B) Delay both until next fiscal year C) Invest in prioritized training for key skills and minimum equipment upgrades ensuring competence and compliance D) Hire more administrative staff
A) Comply to keep the client B) Refuse, explain legal/professional limits, propose compliant alternatives, and document the interaction C) Implement but keep it undocumented D) Ignore the request
A) Wait for enforcement visits B) Only update senior management C) Immediately integrate rules into SOPs, train staff, and create monitoring KPIs with audit schedules D) Announce them once to staff
A) Ignore since violations are minor B) Analyze root causes, update training, adjust schedules, and implement supervisory spot-checks to prevent recurrence C) Transfer the guards to day shift D) Terminate the night shift supervisor instantly
A) Prioritize corrective documentation practices, assign owners, and run weekly compliance reviews until stable B) Do nothing until an inspection occurs C) Hide gaps from inspectors D) Assume auditors won’t notice
A) Terminate immediately without investigation B) Ignore the complaint C) Defend the officer publicly without investigation D) Suspend pending a fair investigation, document findings, coordinate with the licensing authority if required, and follow due process
A) Conduct transparent internal review, communicate corrective measures to stakeholders, and update training/policies B) Blame the client C) Deny involvement and stay silent D) Fire personnel and keep it secret
A) Share biometrics openly with clients B) Use biometrics only for some staff inconsistently C) Develop data protection procedures, obtain consent, limit access rights, and train personnel on privacy obligations D) Install without policies
A) It reduces costs B) It increases arrests C) It’s standard practice everywhere D) It may incentivize improper conduct; instead, design balanced KPIs that reward lawful, professional behavior and client service
A) Copy existing contracts without change B) Hire local guards immediately C) Announce expansion on social media D) Legal/regulatory compliance check, local licensing requirements, market risk assessment, and staffing plan aligned with professional standards
A) Redesign shift rosters, hire additional staff, provide welfare and training, and monitor service quality metrics B) Ignore morale, focus on outputs C) Cut rest breaks to increase coverage D) Require overtime indefinitely
A) Count attendance only B) Ask trainers if they liked it C) Use a single multiple-choice test D) Pre/post competency testing, practical assessments, field audits, and follow-up performance metrics tied to SOPs
A) Refuse, explain legal obligations, report as required, and propose reputational management strategies that are lawful B) Cooperate without question C) Partially redact and send a false summary D) Hide the incident forever
A) Ignoring the breach B) Firing CEO immediately without investigation C) Public acknowledgement of breach, corrective plan, assigned responsibilities, and transparent progress reports to stakeholders and regulators D) Only disciplining frontline staff
A) Valid licensing/certification, background check clearance, competency in required skills, and evidence of integrity B) Age alone C) Willingness to work for low pay D) Physical strength only
A) Ignore the commander B) Replace patrols with fewer cameras only C) Perform a risk assessment, quantify impact on safety/service, propose an optimized deployment that balances cost and risk mitigation D) Reduce patrols to save money
A) Hiding records likely to be queried B) Only updating documents on the audit day C) Conducting internal compliance audit using the law’s checklist, fix issues, and prepare evidence of corrective actions D) Waiting for audit feedback
A) Create a competency-based career ladder with mandatory training milestones, certifications, and mentorships tied to promotions B) Promote relatives of managers C) Promote only by seniority D) No career path, only daily tasks
A) Ignore to keep numbers clean B) Terminate entire staff at once C) Immediately investigate, validate qualifications, discipline per policy, notify licensing board if needed, and remediate training gaps D) Replace documentation without action
A) A vague description of roles B) Clear roles/responsibilities, communication protocols, legal compliance steps, and training/testing schedules C) Only a list of emergency contacts without procedures D) Only evacuation routes
A) Only verbal assurances from vendor B) Vendor qualification, standard operating procedures, data protection clauses, and periodic verification audits C) Full delegation without oversight D) No contract needed
A) Punishments only for low-ranking personnel B) Arbitrary punishments to deter misconduct C) Clear, consistent disciplinary procedures with due process and appeals, proportionate sanctions, and rehabilitation options D) No discipline to avoid conflict
A) Number of social media posts about compliance B) Total number of guards hired this year C) Number of client complaints ignored D) Percentage of staff current with licensing, passing rates on competency tests, and reduction in incident recurrence
A) Use in-house unstructured training only B) Accredited vendor to ensure compliance and quality of professional competency C) Cheaper vendor to save funds D) Choose randomly
A) Standardized incident reports with factual details, timelines, and corrective actions while protecting privacy and legal rights B) Share raw staff notes C) Only verbal summaries without records D) Never share any data
A) Ignore licensing and assume no consequences B) Halt deployment until legal compliance review, risk assessment, and policy updates are completed C) Deploy immediately to gain advantage D) Deploy selectively without oversight
A) Apply verbal de-escalation, preserve evidence, capture witness statements, and file an objective incident report for investigative follow-up B) Escort the customer off premises immediately without documentation C) Use force to end argument D) Call supervisor only after incident
A) Mark complaint as resolved without investigation B) Fire the guard immediately without assessment C) Analyze training records, situational transcripts, supervisor oversight, and cultural-competency gaps to redesign training modules D) Blame the complainant
A) Watch a video about investigations B) Only practice radio communication C) Simulate a complex theft, require teams to collect evidence lawfully, interview witnesses, chain evidence, analyze motive, and prepare prosecutable documentation D) Memorize the steps of filing a report
A) Ignore unless theft occurs B) Confront aggressively and interrogate C) Publicly accuse individuals D) Secure the area, discreetly observe, collect non-intrusive intelligence, escalate to authorized investigators, and preserve chain of custody for any evidence
A) Accept client’s claim without verification B) Blame CCTV system C) Replace missing item immediately D) Cross-check access logs, interview guards and staff, analyze patterns, seek physical evidence, and map possible timelines to reconstruct events
A) True/false quiz B) Multiple-choice Only C) Timed obstacle course D) A practical exercise presenting ambiguous threat levels where trainee articulates proportional response, legal justification, and post-incident reporting steps
A) Evaluate request, seek management approval, document exceptions, and ensure legal and safety approvals are met before altering protocols B) Handle privately without documentation C) Grant all VIP requests regardless of policy D) Refuse all VIP requests automatically
A) Accuse the suspected employee publicly B) Send a company-wide email accusing staff C) Initiate discreet intelligence collection, limit disclosure to need-to-know, correlate access histories, and coordinate with HR and legal before a covert operation or disciplinary action D) Ignore the possibility
A) Evacuate only employees and leave customers B) Lock doors and continue operations C) Provide clear, calm instructions, designate staff to assist vulnerable customers, communicate updates, and ensure post-evacuation accountability and client communications D) Evacuate without informing customers of exits
A) Discard all statements as unreliable B) Ignore contradictions and accept the first statement C) Choose the statement that fits a manager’s preconception D) Cross-validate statements with physical evidence, timelines, and CCTV; assess witness credibility and corroborate with independent sources
A) Trainees must draft a full investigative report from a simulated incident, including chain-of-custody forms, legal considerations, and executive summary for stakeholders B) Watching sample report videos C) Reading sample reports D) Copying a template report
A) Never detain to avoid trouble B) Detain only if manager is present C) Evaluate probable cause, safety, legal authority, risk to the public, and document justification for detention consistent with law and organizational policy D) Always detain suspects regardless of evidence
A) Share raw intelligence files externally B) Implement a confidential incident feedback loop, transparent service-level reporting, and regular stakeholder briefings while protecting sensitive intelligence C) Market and publicize internal investigations widely D) Withhold all incident information
A) Immediately secure scene, interview witnesses, note pursuit details (times, directions), coordinate with police, and ensure bodycam/CCTV capture preserved B) Ignore documenting the chase C) Continue searching without reporting D) Post chase details on social media
A) Number of compliments only B) Response time, resolution effectiveness, lawful conduct incidents, follow-up documentation quality, and client satisfaction surveys analyzed for training gaps C) Number of guard selfies with clients D) Number of calls to security center
A) Blame external competitors without proof B) Integrate physical forensics, digital forensics, personnel access records, vendor contract review, and external threat intelligence to determine motive and actors C) Focus only on physical security D) Fire a random employee to deter sabotage
A) Facilitate scenario-based bias-awareness training, role-play customer-relations simulations, and evaluate behavior changes through supervision and feedback B) Ignore since performance is otherwise good C) Immediately terminate the trainee D) Give a written warning only
A) Long narrative without conclusions B) Bullet list of rumors C) Use raw messages with no analysis D) Executive summary, threat assessment with evidence, impact analysis, recommended mitigations, and prioritized action plan with resource estimates
A) Isolate device (airplane mode), document chain-of-custody, avoid powering on/off unnecessarily, and coordinate with digital forensics specialists for imaging B) Let anyone access phone to look for info C) Post images from the phone on social media D) Hand phone to client for safekeeping
A) Provide a generic press release only B) Provide transparent incident report, outline corrective actions, offer remediation where appropriate, and solicit client feedback for continuous improvement C) Ignore clients to avoid panic D) Blame clients for causing incident
A) Confront vendor employees immediately B) Review vendor access logs, reconcile deliveries, interview staff, and recommend vendor audits and strengthened access controls C) Remove vendor without cause D) Ignore since thefts are petty
A) Observing attendance only B) Quiz on definitions C) Practical casework assessment requiring chain-of-custody, witness interview, analytical timeline, and prosecutable report reviewed by external expert D) Asking trainees if they feel confident
A) Immediately arrest the person without cause B) Assess card ownership via access logs, interview the person, secure evidence, and detain only if probable cause exists and legal authority is clear C) Destroy the keycard to prevent misuse D) Ignore the keycard since it’s not a weapon
A) Outsource all training abroad B) Prioritize scenario-based, high-impact modules (e.g., evidence handling, interview skills), cross-train supervisors, and use blended learning to save costs C) Cancel all investigative training D) Replace training with memos
A) Ignore due to seniority B) Copy the senior staff’s behavior C) Confront publicly and humiliate the staff member D) Discreetly document the breach, report via appropriate channels, and follow up with a compliance investigation regardless of rank
A) A single site’s incident report only B) Comparative incident trend analysis with heat maps, root-cause insights, and prioritized remediation recommendations across sites C) Raw incident logs with no analysis D) One-line email saying “everything’s fine”
A) Shouting to scare suspect away B) Leaving the area immediately C) Hiding from the drill D) Developing a controlled, multi-step response integrating de-escalation, team coordination, evidence preservation, and post-incident documentation plan
A) Encourage leading questions to speed up results B) Use structured interview protocols, record sessions (where legal), document non-leading questioning, and protect witness confidentiality to maintain credibility C) Allow informal interviews with no record D) Offer witnesses money to change statements
A) Act on the first tip received B) Randomly choose tasks C) Only pursue tasks that are easy D) Prioritize by risk (likelihood × impact), feasibility, legal constraints, and potential to prevent harm, then assign resources accordingly
A) Include hearsay as fact B) Omit inconvenient facts C) Write emotional descriptions to sway court D) Produce objective, chronological facts, corroborate with evidence, avoid opinion, and include evidence logs and witness details for legal scrutiny
A) Hand the problem to the client B) Immediately hire more guards C) Replace lock hardware only D) Conduct a site survey mapping vulnerabilities, crime patterns, access points, lighting, CCTV blind spots, and then match controls to quantified risk priorities
A) Choose the cheaper option B) Flip a coin C) Pick both regardless of budget D) Perform cost-benefit analysis, consider residual risk, deterrence effects, and long-term total cost of ownership before selecting a layered solution
A) Implement urgent background checks for critical roles, temporary restrictions on sensitive access, and a schedule to complete checks for all relevant staff B) Fire all unvetted personnel immediately C) Wait for an incident to act D) Ignore the oversight
A) Store all records outside the facility only B) Ban all internal copying C) Allow anyone access if they request it D) Introduce classification levels, need-to-know access, logging of sensitive document handling, and secure disposal procedures balanced with business needs
A) Marketing campaign systems B) The coffee vending machine C) Payroll processing D) Evacuation communications, emergency medical response coordination, and secured access to critical safety systems
A) Testimonials without data B) Verbal assurance only C) Pilot implementation with metrics: incident rates pre/post, penetration test results, and quantitative risk reduction modeling D) Photo of new equipment only
A) Ignore both risk and appearance B) Recommend a layered approach: discreet intrusion detection, natural surveillance improvements (lighting/landscaping), and targeted fencing where risk justifies it C) Build the thickest, most aggressive fence possible regardless of impact D) Opt for an ornamental fence for appearance only
A) Only password-protect with a generic password B) Implement access controls, encryption, audit logging, role-based permissions, and a documented retention/destruction policy before digitization C) Save on local desktops only D) Post files on a public drive for convenience
A) Blame the supplier publicly B) Activate contingency suppliers, prioritize critical processes for recovery, implement manual fallback procedures, and communicate with stakeholders per the BCP C) Hope the supplier resumes quickly D) Close operations until supplier returns
A) Increase gate height alone B) Allow tailgating during busy hours C) Replace guards with a single camera only D) Combine physical barriers, access credential upgrades, anti-tailgate technology, staff training, and monitoring with enforcement policies and sanctions
A) Ignore if not publicized B) Delete the breached files to hide the issue C) Fire a random staff member D) Map the leak pathway (who had access), review controls, interview staff, assess extent of compromise, and implement technical/administrative remediations and monitoring
A) Spend maximum budget to eliminate them entirely B) Accept where cost of mitigation exceeds impact, but monitor and periodically reassess; implement low-cost controls where feasible C) Ignore such threats entirely D) Wait until something happens before deciding
A) Use a single master password for ease B) Give administrators full access with no oversight C) Remove all admin privileges from everyone permanently D) Implement least-privilege access, session monitoring, privileged access management, and documented emergency override procedures with audit trails
A) Rely on insurance to cover problems B) Outsource risk to contractors C) Start production immediately and adapt later D) Conduct a targeted risk assessment, integrate controls into process design, update BCP and recovery priorities, and train staff before commissioning
A) Cover only entrances and ignore interior zones B) Use threat scenarios, sightlines, lighting conditions, image retention needs, privacy impacts, and integration with response procedures to optimize placement C) Place them only where cosmetically appropriate D) Place cameras randomly to cover all walls
A) Delete the document and hope for the best B) Contain exposure, assess scope, notify affected parties per policy, apply legal/PR strategies, and strengthen access controls to prevent recurrence C) Ignore unless someone complains D) Blame the IT department without analysis
A) Allow open access to foster collaboration B) Only increase signage about confidentiality C) Access control, visitor vetting, CCTV, data segmentation, endpoint protection, and strict document handling policies with staff vetting and monitoring D) Lock doors only
A) Cancel future drills to avoid failures B) Conduct root-cause analysis, test redundancy, evaluate manual workarounds, update recovery time objectives (RTOs), and schedule corrective maintenance and alternate backup sources C) Replace the generator with the same model without analysis D) Dismiss the failure as a fluke
A) Only plan for everyday minor events B) Use risk-based prioritization focusing on high-impact events first, adopt proportional controls, and incorporate scalable contingency options C) Treat all events equally D) Only buy the most expensive mitigation available
A) Hire quickly without vetting to fill vacancies B) Only check identity documents C) Hire friends of management only D) Require multi-source reference checks, financial background screenings, integrity testing, and role-specific monitoring with separation of duties
A) Single-point-of-failure in vendor dependency; recommend multi-region/backups, contractual SLAs, and test restores to ensure recovery capability B) Rely on on-premises tapes only without testing C) Cancel backups altogether D) No change is needed; cloud providers are always reliable
A) Use bolt locks that require keys and prevent escape B) Block the corridor to prevent unauthorized access C) Keep the corridor unlocked for convenience D) Use alarmed, access-controlled doors that comply with egress codes (fail-safe mechanisms), combined with monitoring and clear signage to preserve life-safety while securing areas
A) Implement enterprise-wide classification policy, training, and enforcement with tools for labeling and automated controls tied to BCP priorities B) Let each department do as they wish C) Delete old classifications D) Outsource classification to an external vendor with no integration
A) Group similar risks, assess aggregated impact, reprioritize by combined likelihood and impact, and address clusters with single controls where effective B) Treat low-priority items first C) Spend budget evenly across all items D) Discard all low-priority risks entirely
A) Remove all utility entrances and relocate utilities B) Close the entrance permanently C) Ignore since utilities are low profile D) Add access control, monitoring, staff awareness, and integrate the utility entrance into patrol and CCTV coverage with procedural checks
A) Do nothing and hope supplier remains stable B) Develop alternate suppliers, maintain safety stock for critical items, and create contractual contingencies and rapid switch-over procedures C) Move all production to the unstable region D) Rely on the supplier’s assurances only
A) Offer anecdotal stories only B) Says it looks more professional C) Claim it is mandatory without evidence D) Present quantified risk reduction, ROI estimate, incident-avoidance costs vs. implementation cost, and regulatory/compliance benefits for decision-making
A) Outsource testing and ignore results B) Only read the BCP document annually C) A tabletop exercise only every five years D) Regular drills of full-scale recovery, desktop scenario testing, supplier continuity tests, and evidence-based post-exercise improvements with timelines
A) Display passwords publicly in the lobby B) Use the corporate network for guests C) Remove Wi-Fi entirely D) Implement segmented guest networks isolated from corporate resources, enforce bandwidth/security policies, and present clear acceptable-use terms
A) Map critical processes, identify dependencies, establish recovery strategies (hot/warm sites), test restores, and align resource allocations to meet the RTO B) Only purchase extra servers without testing C) Assume systems will be back in time by luck D) Reduce employee hours to save costs and hope for the best
A) Add more security guards only B) Reconfigure sightlines with low landscaping, optimize lighting, create natural surveillance, control access, and combine signage and territorial reinforcement to reduce crime opportunities C) Install only high fences with barbed wire D) Add metal detectors only
A) CPTED is obsolete B) Use only police patrols and nothing else C) A hybrid approach that uses CPTED for long-term social prevention and targeted mechanical systems for high-risk nodes yields better resilience and community acceptance D) Mechanistic security always wins
A) Introduce transparency (glass), natural surveillance points, mirrored sightlines, and controlled access while maintaining aesthetic coherence B) Add murals to decorate blind spots only C) Keep blind corridors and increase patrols only D) Close the corridors permanently
A) Design inclusive public spaces with active uses (cafés, vendor stalls), adequate lighting, seating that discourages long-term loitering in sensitive areas, and community policing initiatives B) Remove seating entirely to prevent anyone from staying C) Close the space at night permanently D) Enforce blanket anti-loitering laws harshly
A) Cover the façade with solid metal plates B) Hide guards in basements only C) Add visible armed sentries on every corner of the roof D) Use architectural features (bollards disguised as planters, setback landscaping, and reinforced glazing) that provide protection without visible fortress aesthetics
A) Install random spikes that damage tires to stop parking B) Only hand out pamphlets about theft prevention C) Reorganize parking into well-lit, surveilled zones, increase natural surveillance through foot traffic patterns, add controlled access points, and run community awareness campaigns D) Ban parking entirely
A) Distributed nodes with clear sightlines, controlled access points, and secure back-of-house circulation to reduce single-point-target risk and support emergency egress B) One concentrated atrium for maximum density C) Hide all shops behind secured doors only accessible by staff D) Randomly place shops with no planning
A) Only technology can prevent crime, community engagement is irrelevant B) Community input always increases crime C) Community engagement slows down planning D) Engaged communities increase social cohesion, informal guardianship, and long-term deterrence, reducing reliance on costly mechanical controls and improving legitimacy of security measures
A) Replace the heritage site with a modern fortress B) Use reversible, non-invasive security installations (discreet cameras, mobile access solutions, sympathetic barriers) and collaborate with conservationists to maintain historical integrity while improving protection C) Ignore security to preserve authenticity D) Build a separate modern structure next to the heritage site and move everything there
A) Use temporary measures only during festivals B) Close the promenade to the public permanently C) Install visible concrete blocks everywhere D) Use graduated measures (landscaped barriers, retractable bollards, widened sidewalks, setback café zones) combined with pedestrian experience analysis and emergency access planning to balance protection and livability |