Quality audit - Quiz
  • 1. What is defined as the systematic examination of a quality system?
A) Quality management
B) Procedural assessment
C) Quality audit
D) System monitoring
  • 2. Which ISO standard is mentioned as a key element for quality system standards?
A) ISO 14001
B) ISO 27001
C) ISO 9001
D) ISO 45001
  • 3. When are quality audits typically performed?
A) On an ad-hoc, random basis
B) At predefined time intervals
C) Only when a problem arises
D) Once per decade
  • 4. How did the focus of ISO 9000 audits change from 1994 to 2008?
A) Shifted from procedural adherence to actual effectiveness
B) Shifted from software to hardware compliance
C) Shifted from international to local focus
D) Shifted from effectiveness to cost-cutting
  • 5. According to Evans & Parker, what is one of the most powerful safety monitoring techniques?
A) Auditing
B) Software analysis
C) Quality training
D) Compliance reporting
  • 6. What is a major benefit of auditing regarding safety?
A) Reduces electricity costs
B) Increases production speed
C) Eliminates all external regulators
D) Avoids complacency
  • 7. What should quality auditing highlight besides non-conformances?
A) Employee salaries
B) Marketing strategies
C) Company history
D) Areas of good practice
  • 8. Which US agency requires quality auditing for medical devices?
A) Environmental Protection Agency
B) Federal Communications Commission
C) Food and Drug Administration
D) Department of Commerce
  • 9. The quality audit process in the UK education system focused primarily on what?
A) Profit margins
B) Procedural issues
C) Student grades
D) Facility maintenance
  • 10. What does a 'cost of quality' audit primarily analyze?
A) Advertising budgets
B) Cost of poor quality
C) Employee training costs
D) Executive bonuses
  • 11. Who can perform a quality audit?
A) Internal or external auditors
B) Only government officials
C) Only external consultants
D) Only the CEO
  • 12. Quality audits provide evidence concerning which of the following?
A) Reduction and elimination of problem areas
B) Changing the company logo
C) Increasing the number of employees
D) Expanding the physical office space
  • 13. What does the text suggest organizations should do with information regarding good practices?
A) Delete it to save space
B) Sell it to competitors
C) Share it among departments
D) Keep it confidential
  • 14. What can be used to manage the processes and tasks of a quality audit?
A) Verbal agreements
B) Manual filing cabinets only
C) Software and self-assessment tools
D) Predictive algorithms only
  • 15. In which field, other than industry, have several countries adopted quality audits?
A) Space exploration
B) Fashion retail
C) Agricultural farming
D) Higher education
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