- 1. An organization is a group of individuals coming together to achieve a common goal or purpose. It typically consists of a hierarchy of positions and roles, each contributing to the overall functioning of the group. Organizations can vary in size and structure, ranging from small, informal groups to large, complex corporations. They can exist in various sectors such as business, government, non-profit, and academia. Effective organization is essential for coordination, efficiency, and success in reaching objectives. Communication, leadership, and clear goals are key elements in creating a well-functioning organization.
What does the 5S methodology focus on in organization?
A) Skip, Stall, Sheet, Systemize, Succeed
B) Scatter, Save, Simplify, Store, Sell
C) Sorting, Set in order, Shine, Standardize, Sustain
D) Steam, Serve, Spy, Satisfy, Surpass
- 2. What does the SWOT analysis tool assess in organizational planning?
A) Success, Wealth, Obstacles, Tactics
B) Speed, Wisdom, Observations, Time
C) Strengths, Weaknesses, Opportunities, Threats
D) Satisfaction, Work, Orders, Techniques
- 3. What is the purpose of creating an organizational chart?
A) To show the structure of an organization
B) To hide information
C) To reduce transparency
D) To confuse employees
- 4. What principle states that 80% of the effects come from 20% of the causes?
A) Newton's third law
B) Darwin's evolution theory
C) Einstein's theory of relativity
D) Pareto principle
- 5. What is the purpose of establishing clear roles and responsibilities within an organization?
A) To discourage teamwork
B) To create chaos
C) To avoid confusion and duplication of efforts
D) To limit communication
- 6. What is the significance of feedback in organizational improvement?
A) Praising regardless of performance
B) Discouraging progress
C) Avoiding all criticism
D) Identifying areas for growth and development
- 7. Which term refers to the process of arranging tasks in order of priority?
A) Prioritization
B) Disorganization
C) Randomization
D) Negligence
- 8. In organizational context, what does the acronym KPI stand for?
A) Keep People Informed
B) Key Performance Indicator
C) Kindly Provide Information
D) Know-How to Perform Inefficiencies
- 9. What is the goal of lean management in organizational practices?
A) To increase inefficiencies
B) To complicate processes
C) To minimize waste and maximize value
D) To encourage excess
- 10. What is the practice of promoting products, services, or ideas to customers called?
A) Sales
B) Public Relations
C) Branding
D) Marketing
- 11. Which aspect of organization culture focuses on acknowledging and celebrating achievements?
A) Recognition
B) Negativity
C) Blame
D) Disregard
- 12. Which approach focuses on continuous improvement within an organization?
A) Stagnation
B) Kaizen
C) Regress
D) Deterioration
- 13. Why is it important for leaders to lead by example in an organization?
A) To create chaos
B) To set a positive tone and inspire others
C) To discourage teamwork
D) To ignore responsibilities
- 14. Which term refers to the ability to understand and manage your own emotions and those of others?
A) Behavioral Economics
B) Cognitive Dissonance
C) Emotional Intelligence
D) Psychological Safety
- 15. What is the purpose of creating SOPs (Standard Operating Procedures) in an organization?
A) To encourage chaos
B) To confuse employees
C) To limit innovation
D) To ensure consistency and quality in processes
- 16. Which term refers to the shared beliefs, values, and norms within an organization?
A) Organizational Development
B) Organizational Behavior
C) Organizational Response
D) Organizational Culture
- 17. What does the acronym CRM stand for in organizational context?
A) Continuous Request for Money
B) Commitment to Reduce Mistakes
C) Confuse Relationship Matters
D) Customer Relationship Management
- 18. What involves the intentional creation of a culture where employees feel valued, supported, and motivated?
A) Employee Satisfaction
B) Employee Recognition
C) Employee Engagement
D) Employee Empowerment
- 19. Which term refers to the formal recording and reporting of financial transactions in an organization?
A) Operations
B) Marketing
C) Human Resources
D) Accounting
- 20. What involves the process of evaluating and improving an organization’s governance, risk management, and control processes?
A) Performance Audit
B) Internal Audit
C) Financial Audit
D) External Audit
- 21. What is a method of problem-solving that involves identifying and analyzing the root cause of issues?
A) Force Field Analysis
B) SWOT Analysis
C) Gap Analysis
D) Root Cause Analysis
|