- 1. An organization is a group of individuals coming together to achieve a common goal or purpose. It typically consists of a hierarchy of positions and roles, each contributing to the overall functioning of the group. Organizations can vary in size and structure, ranging from small, informal groups to large, complex corporations. They can exist in various sectors such as business, government, non-profit, and academia. Effective organization is essential for coordination, efficiency, and success in reaching objectives. Communication, leadership, and clear goals are key elements in creating a well-functioning organization.
What does the 5S methodology focus on in organization?
A) Sorting, Set in order, Shine, Standardize, Sustain
B) Steam, Serve, Spy, Satisfy, Surpass
C) Scatter, Save, Simplify, Store, Sell
D) Skip, Stall, Sheet, Systemize, Succeed
- 2. What does the SWOT analysis tool assess in organizational planning?
A) Success, Wealth, Obstacles, Tactics
B) Strengths, Weaknesses, Opportunities, Threats
C) Speed, Wisdom, Observations, Time
D) Satisfaction, Work, Orders, Techniques
- 3. What is the purpose of creating an organizational chart?
A) To hide information
B) To reduce transparency
C) To show the structure of an organization
D) To confuse employees
- 4. What principle states that 80% of the effects come from 20% of the causes?
A) Newton's third law
B) Pareto principle
C) Darwin's evolution theory
D) Einstein's theory of relativity
- 5. What is the purpose of establishing clear roles and responsibilities within an organization?
A) To limit communication
B) To discourage teamwork
C) To create chaos
D) To avoid confusion and duplication of efforts
- 6. What is the significance of feedback in organizational improvement?
A) Avoiding all criticism
B) Discouraging progress
C) Identifying areas for growth and development
D) Praising regardless of performance
- 7. Which term refers to the process of arranging tasks in order of priority?
A) Disorganization
B) Prioritization
C) Negligence
D) Randomization
- 8. In organizational context, what does the acronym KPI stand for?
A) Kindly Provide Information
B) Know-How to Perform Inefficiencies
C) Key Performance Indicator
D) Keep People Informed
- 9. What is the goal of lean management in organizational practices?
A) To minimize waste and maximize value
B) To complicate processes
C) To encourage excess
D) To increase inefficiencies
- 10. What is the practice of promoting products, services, or ideas to customers called?
A) Sales
B) Branding
C) Public Relations
D) Marketing
- 11. Which aspect of organization culture focuses on acknowledging and celebrating achievements?
A) Disregard
B) Blame
C) Negativity
D) Recognition
- 12. Which approach focuses on continuous improvement within an organization?
A) Deterioration
B) Stagnation
C) Regress
D) Kaizen
- 13. Why is it important for leaders to lead by example in an organization?
A) To create chaos
B) To ignore responsibilities
C) To set a positive tone and inspire others
D) To discourage teamwork
- 14. Which term refers to the ability to understand and manage your own emotions and those of others?
A) Psychological Safety
B) Emotional Intelligence
C) Cognitive Dissonance
D) Behavioral Economics
- 15. What is the purpose of creating SOPs (Standard Operating Procedures) in an organization?
A) To limit innovation
B) To encourage chaos
C) To confuse employees
D) To ensure consistency and quality in processes
- 16. Which term refers to the shared beliefs, values, and norms within an organization?
A) Organizational Development
B) Organizational Response
C) Organizational Culture
D) Organizational Behavior
- 17. What does the acronym CRM stand for in organizational context?
A) Continuous Request for Money
B) Commitment to Reduce Mistakes
C) Confuse Relationship Matters
D) Customer Relationship Management
- 18. What involves the intentional creation of a culture where employees feel valued, supported, and motivated?
A) Employee Engagement
B) Employee Empowerment
C) Employee Recognition
D) Employee Satisfaction
- 19. Which term refers to the formal recording and reporting of financial transactions in an organization?
A) Marketing
B) Accounting
C) Operations
D) Human Resources
- 20. What involves the process of evaluating and improving an organization’s governance, risk management, and control processes?
A) Performance Audit
B) External Audit
C) Financial Audit
D) Internal Audit
- 21. What is a method of problem-solving that involves identifying and analyzing the root cause of issues?
A) Force Field Analysis
B) SWOT Analysis
C) Gap Analysis
D) Root Cause Analysis
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