SS3 Commerce
  • 1. Business management involves __________.
A) Hiring workers only
B) Making only profits
C) Only selling goods
D) Planning, organizing, directing, and controlling
  • 2. The main goal of business management is to __________.
A) Reduce staff
B) Produce only goods
C) Avoid paying taxes
D) Maximize profits and achieve objectives
  • 3. A person responsible for controlling business activities is called a __________.
A) Customer
B) Worker
C) Supplier
D) Manager
  • 4. Planning in business management involves __________.
A) Buying machinery
B) Paying salaries
C) Selling products
D) Predicting the future and setting objectives
  • 5. Controlling in management refers to __________.
A) Hiring staff
B) Advertising
C) Monitoring performance and taking corrective actions
D) Selling goods
  • 6. Organizing in management means __________.
A) Writing invoices
B) Arranging resources to achieve objectives
C) Buying raw materials
D) Supervising workers only
  • 7. Directing in business involves __________.
A) Selling goods
B) Giving instructions and motivating staff
C) Advertising only
D) Preparing documents
  • 8. Which of these is NOT a typical business department?
A) Marketing
B) Tourism
C) Accounting
D) Production
  • 9. The department responsible for keeping financial records is the __________ department.
A) Production
B) Marketing
C) Human resources
D) Accounts
  • 10. Human Resource department deals with __________.
A) Warehousing
B) Buying raw materials
C) Hiring, training, and welfare of employees
D) Selling products
  • 11. A business is socially responsible when it __________.
A) Exploits workers
B) Avoids taxes
C) Maximizes profit only
D) Provides safe products and supports the community
  • 12. Which of the following is a social responsibility of a business?
A) Exploiting resources
B) Environmental protection
C) Paying low salaries
D) Selling poor-quality goods
  • 13. The hierarchy of authority in a business is called __________.
A) Sales strategy
B) Organization structure
C) Profit chart
D) Marketing plan
  • 14. A diagram showing relationships among employees is called an __________.
A) Business plan
B) Invoice
C) Budget
D) Organization chart
  • 15. A tall organization has __________.
A) Few levels of management
B) No manager
C) Many levels of management
  • 16. A flat organization is characterized by __________.
A) Narrow span of control
B) Few levels of management and wide span of control
C) No hierarchy
D) Many levels of management
  • 17. Span of control refers to __________.
A) Total profit of a company
B) Business capital
C) Number of subordinates a manager can supervise effectively
D) Number of departments in a business
  • 18. A wide span of control means __________.
A) One manager supervises many employees
B) No managers
C) Many managers supervise few employees
D) One manager supervises few employees
  • 19. A narrow span of control is suitable for __________.
A) Small businesses only
B) Complex tasks requiring close supervision
C) Simple tasks
D) Retail trade
  • 20. Delegation of authority means __________.
A) Paying staff
B) Selling goods
C) Assigning responsibility to subordinates
D) Hiring employees
  • 21. Authority flows __________ in a business organization.
A) Horizontally only
B) Randomly
C) From bottom to top
D) From top to bottom
  • 22. Nationalization is the process by which __________.
A) Government sells businesses to private owners
B) Private business is taken over by the government
C) Businesses merge voluntarily
D) Employees control a company
  • 23. An advantage of nationalization is __________.
A) Government controls essential services
B) Profit only
C) Businesses reduce production
D) High competition
  • 24. A disadvantage of nationalization is __________.
A) Wide coverage of services
B) High profit
C) Employee training
D) Bureaucracy and inefficiency
  • 25. Nationalization is common in __________.
A) Private companies
B) Public utilities and essential industries
C) Small-scale business
D) Retail trade
  • 26. Social responsibilities of a business include __________.
A) Avoiding legal obligations
B) Paying taxes and supporting community programs
C) Ignoring safety standards
D) No idea
  • 27. The department responsible for promoting and selling goods is the __________.
A) Finance department
B) Production department
C) Human resource department
D) Marketing department
  • 28. Delegation helps managers to __________.
A) Control sales only
B) Avoid responsibility
C) Fire employees
D) Reduce workload and improve efficiency
  • 29. The main objective of business management is __________.
A) Achieving organizational goals efficiently and effectively
B) Paying taxes only
C) Selling goods at high price
D) Employing more people
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