SS3 Commerce
  • 1. Business management involves __________.
A) Planning, organizing, directing, and controlling
B) Only selling goods
C) Making only profits
D) Hiring workers only
  • 2. The main goal of business management is to __________.
A) Avoid paying taxes
B) Reduce staff
C) Maximize profits and achieve objectives
D) Produce only goods
  • 3. A person responsible for controlling business activities is called a __________.
A) Customer
B) Supplier
C) Manager
D) Worker
  • 4. Planning in business management involves __________.
A) Predicting the future and setting objectives
B) Buying machinery
C) Selling products
D) Paying salaries
  • 5. Controlling in management refers to __________.
A) Advertising
B) Hiring staff
C) Monitoring performance and taking corrective actions
D) Selling goods
  • 6. Organizing in management means __________.
A) Buying raw materials
B) Arranging resources to achieve objectives
C) Writing invoices
D) Supervising workers only
  • 7. Directing in business involves __________.
A) Giving instructions and motivating staff
B) Advertising only
C) Selling goods
D) Preparing documents
  • 8. Which of these is NOT a typical business department?
A) Production
B) Marketing
C) Tourism
D) Accounting
  • 9. The department responsible for keeping financial records is the __________ department.
A) Production
B) Human resources
C) Accounts
D) Marketing
  • 10. Human Resource department deals with __________.
A) Buying raw materials
B) Selling products
C) Hiring, training, and welfare of employees
D) Warehousing
  • 11. A business is socially responsible when it __________.
A) Avoids taxes
B) Exploits workers
C) Provides safe products and supports the community
D) Maximizes profit only
  • 12. Which of the following is a social responsibility of a business?
A) Paying low salaries
B) Environmental protection
C) Exploiting resources
D) Selling poor-quality goods
  • 13. The hierarchy of authority in a business is called __________.
A) Marketing plan
B) Sales strategy
C) Organization structure
D) Profit chart
  • 14. A diagram showing relationships among employees is called an __________.
A) Organization chart
B) Invoice
C) Business plan
D) Budget
  • 15. A tall organization has __________.
A) No manager
B) Few levels of management
C) Many levels of management
  • 16. A flat organization is characterized by __________.
A) Many levels of management
B) Few levels of management and wide span of control
C) No hierarchy
D) Narrow span of control
  • 17. Span of control refers to __________.
A) Business capital
B) Number of subordinates a manager can supervise effectively
C) Number of departments in a business
D) Total profit of a company
  • 18. A wide span of control means __________.
A) One manager supervises many employees
B) No managers
C) One manager supervises few employees
D) Many managers supervise few employees
  • 19. A narrow span of control is suitable for __________.
A) Simple tasks
B) Complex tasks requiring close supervision
C) Retail trade
D) Small businesses only
  • 20. Delegation of authority means __________.
A) Selling goods
B) Hiring employees
C) Paying staff
D) Assigning responsibility to subordinates
  • 21. Authority flows __________ in a business organization.
A) From top to bottom
B) From bottom to top
C) Randomly
D) Horizontally only
  • 22. Nationalization is the process by which __________.
A) Private business is taken over by the government
B) Businesses merge voluntarily
C) Employees control a company
D) Government sells businesses to private owners
  • 23. An advantage of nationalization is __________.
A) High competition
B) Government controls essential services
C) Businesses reduce production
D) Profit only
  • 24. A disadvantage of nationalization is __________.
A) Wide coverage of services
B) Employee training
C) High profit
D) Bureaucracy and inefficiency
  • 25. Nationalization is common in __________.
A) Retail trade
B) Public utilities and essential industries
C) Private companies
D) Small-scale business
  • 26. Social responsibilities of a business include __________.
A) Paying taxes and supporting community programs
B) No idea
C) Avoiding legal obligations
D) Ignoring safety standards
  • 27. The department responsible for promoting and selling goods is the __________.
A) Human resource department
B) Production department
C) Finance department
D) Marketing department
  • 28. Delegation helps managers to __________.
A) Fire employees
B) Avoid responsibility
C) Control sales only
D) Reduce workload and improve efficiency
  • 29. The main objective of business management is __________.
A) Employing more people
B) Selling goods at high price
C) Achieving organizational goals efficiently and effectively
D) Paying taxes only
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