SS3 Commerce
  • 1. Business management involves __________.
A) Hiring workers only
B) Planning, organizing, directing, and controlling
C) Making only profits
D) Only selling goods
  • 2. The main goal of business management is to __________.
A) Reduce staff
B) Maximize profits and achieve objectives
C) Produce only goods
D) Avoid paying taxes
  • 3. A person responsible for controlling business activities is called a __________.
A) Supplier
B) Customer
C) Worker
D) Manager
  • 4. Planning in business management involves __________.
A) Paying salaries
B) Selling products
C) Predicting the future and setting objectives
D) Buying machinery
  • 5. Controlling in management refers to __________.
A) Selling goods
B) Advertising
C) Hiring staff
D) Monitoring performance and taking corrective actions
  • 6. Organizing in management means __________.
A) Writing invoices
B) Supervising workers only
C) Arranging resources to achieve objectives
D) Buying raw materials
  • 7. Directing in business involves __________.
A) Giving instructions and motivating staff
B) Selling goods
C) Preparing documents
D) Advertising only
  • 8. Which of these is NOT a typical business department?
A) Tourism
B) Marketing
C) Accounting
D) Production
  • 9. The department responsible for keeping financial records is the __________ department.
A) Marketing
B) Human resources
C) Accounts
D) Production
  • 10. Human Resource department deals with __________.
A) Hiring, training, and welfare of employees
B) Warehousing
C) Selling products
D) Buying raw materials
  • 11. A business is socially responsible when it __________.
A) Exploits workers
B) Maximizes profit only
C) Avoids taxes
D) Provides safe products and supports the community
  • 12. Which of the following is a social responsibility of a business?
A) Selling poor-quality goods
B) Exploiting resources
C) Paying low salaries
D) Environmental protection
  • 13. The hierarchy of authority in a business is called __________.
A) Profit chart
B) Sales strategy
C) Marketing plan
D) Organization structure
  • 14. A diagram showing relationships among employees is called an __________.
A) Organization chart
B) Invoice
C) Budget
D) Business plan
  • 15. A tall organization has __________.
A) No manager
B) Few levels of management
C) Many levels of management
  • 16. A flat organization is characterized by __________.
A) No hierarchy
B) Narrow span of control
C) Many levels of management
D) Few levels of management and wide span of control
  • 17. Span of control refers to __________.
A) Number of departments in a business
B) Number of subordinates a manager can supervise effectively
C) Business capital
D) Total profit of a company
  • 18. A wide span of control means __________.
A) No managers
B) One manager supervises few employees
C) Many managers supervise few employees
D) One manager supervises many employees
  • 19. A narrow span of control is suitable for __________.
A) Simple tasks
B) Retail trade
C) Small businesses only
D) Complex tasks requiring close supervision
  • 20. Delegation of authority means __________.
A) Hiring employees
B) Assigning responsibility to subordinates
C) Selling goods
D) Paying staff
  • 21. Authority flows __________ in a business organization.
A) Horizontally only
B) From bottom to top
C) From top to bottom
D) Randomly
  • 22. Nationalization is the process by which __________.
A) Government sells businesses to private owners
B) Employees control a company
C) Private business is taken over by the government
D) Businesses merge voluntarily
  • 23. An advantage of nationalization is __________.
A) Government controls essential services
B) Profit only
C) Businesses reduce production
D) High competition
  • 24. A disadvantage of nationalization is __________.
A) Bureaucracy and inefficiency
B) Employee training
C) Wide coverage of services
D) High profit
  • 25. Nationalization is common in __________.
A) Retail trade
B) Small-scale business
C) Public utilities and essential industries
D) Private companies
  • 26. Social responsibilities of a business include __________.
A) Paying taxes and supporting community programs
B) Ignoring safety standards
C) No idea
D) Avoiding legal obligations
  • 27. The department responsible for promoting and selling goods is the __________.
A) Marketing department
B) Finance department
C) Human resource department
D) Production department
  • 28. Delegation helps managers to __________.
A) Reduce workload and improve efficiency
B) Avoid responsibility
C) Control sales only
D) Fire employees
  • 29. The main objective of business management is __________.
A) Achieving organizational goals efficiently and effectively
B) Paying taxes only
C) Employing more people
D) Selling goods at high price
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