Organizational memory - Quiz
  • 1. What is another common name for organizational memory?
A) Institutional memory
B) Procedural memory
C) Experiential data
D) Collective amnesia
  • 2. What are the two primary repositories of organizational memory?
A) Interviews and databases
B) Servers and cloud storage
C) Books and patents
D) Archives and individuals' memories
  • 3. According to the text, what is the most important component of organizational memory?
A) Published reference material
B) Electronic data bases
C) Intellectual property
D) Institution-created knowledge
  • 4. How is 'data' defined in the text?
A) An emergent phenomenon
B) Information in a historical time frame
C) A fact depicted as a figure or a statistic
D) Experience that can be shared
  • 5. What characterizes 'knowledge' compared to data and information?
A) It is always documented
B) It is defined as a static fact
C) It is interpretative and predictive
D) It is purely statistical
  • 6. What is the primary obstacle to the accuracy of individual memory within an organization?
A) Excessive transparency
B) Over-reliance on documentation
C) Lack of digital storage
D) Inherent limitations of human memory
  • 7. What does the text identify as the cause of 'corporate amnesia'?
A) Standardized knowledge management
B) Flexible labor markets
C) Slow innovation cycles
D) Excessive archiving
  • 8. What happens to knowledge once it is documented?
A) It becomes an emergent phenomenon
B) It is lost forever
C) It reverts to being information
D) It becomes intellectual property
  • 9. Which type of knowledge is defined as the product of prior experience or 'organic learning'?
A) Theoretical knowledge
B) Innovative knowledge
C) Incremental knowledge
D) Accidental knowledge
  • 10. Who is cited as having defined knowledge as 'justified true belief'?
A) Alvin Goldman
B) Karl Wiig
C) Bruce Aune
D) Verna Alee
  • 11. How does the text describe accidental knowledge using Alexander Fleming's work as an example?
A) The deliberate application of scientific method
B) An extension of existing erudition
C) An unexpected event that leads to a discovery
D) A leapfrog discovery requiring no prior research
  • 12. What is the primary characteristic of innovative knowledge?
A) It is always documented in archives
B) It is the labor of genius
C) It is gathered through incremental experience
D) It is based on existing, common knowledge
  • 13. What field of study does organizational memory fall under?
A) Corporate psychology
B) Human resources
C) Knowledge management
D) Information technology
  • 14. What is the etymological meaning of 'knowledge' based on the text?
A) Cnaw-like or emerging
B) Data gathering
C) Information storage
D) Historical archiving
  • 15. Who first identified the category of tacit or cognitive knowledge in 1958?
A) Frederick Taylor
B) Peter Drucker
C) Michael Polanyi
D) Edward de Bono
  • 16. Who used the term 'operacy' to describe the skill of action?
A) Peter Drucker
B) Edward de Bono
C) John Smith
D) Michael Polanyi
  • 17. What Greek word did Peter Drucker use to identify tacit knowledge?
A) Logos
B) Ethos
C) Techne
D) Pathos
  • 18. What does the text suggest training programs should leverage to be effective?
A) Documentation and manuals only
B) Mutual exchanges across generations
C) Strict source-recipient models
D) Automated online testing
  • 19. What area of organizational work is noted as often remaining unrecorded?
A) Decision-making
B) Technical specifications
C) Financial auditing
D) Salary structures
  • 20. In the context of the text, what is a common weakness of business records?
A) They are never read by employees
B) They often gloss over disagreements
C) They are too expensive to produce
D) They are too detailed
  • 21. According to the text, what is needed alongside awareness of explicit and tacit organizational memory to create new knowledge efficiently?
A) A focused learning phase
B) Better software tools
C) Management approval
D) Increased financial investment
  • 22. What is the final phase of the experiential learning model mentioned?
A) A testing phase
B) An awareness phase
C) A reflection phase
D) A documentation phase
  • 23. Under which organizational memory type is 'competencies' categorized?
A) Individual
B) Company
C) Project
D) Professional
  • 24. Which organizational memory type includes 'reference material' and 'tools'?
A) Company
B) Project
C) Individual
D) Professional
  • 25. What does the 'Company' category of organizational memory cover?
A) Organizational structure, activities, products, participants
B) Status, competencies, know-how
C) Reference material and documentation
D) Definitions and project histories
  • 26. What does the 'Project' category of organizational memory specifically include?
A) Individual status and know-how
B) Methodologies and tools
C) Definition, activities, histories, results
D) Organizational structure and products
Created with That Quiz — the site for test creation and grading in math and other subjects.