A) To identify and troubleshoot system problems B) To clean dust from components C) To install screws in the system unit D) To organize cables inside the case
A) To pinpoint the problem and avoid unnecessary replacement B) To replace several components at once C) To make the repair take longer D) To avoid testing the computer
A) Check whether the RAM is installed correctly. B) Replace the motherboard immediately. C) Replace the power supply without testing. D) Remove the operating system.
A) Heat transfer from the CPU is reduced. B) The operating system needs reinstalling. C) The RAM has too much storage capacity. D) The network card is disconnected.
A) Reinstall all software before checking the hardware. B) Ignore the symptoms if the computer still turns on. C) Replace several components until the computer works. D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
A) Technician C places components anywhere on the worktable. B) Technician D uses ESD protection and handles the components carefully. C) Technician A handles components while standing on an ungrounded surface without ESD protection. D) Technician B works quickly and ignores static electricity.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They prevent all hardware failures. B) They remove software errors. C) They test electrical circuits. D) They help keep cables neatly organized.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Remove components first and check safety precautions afterward. C) Spray cleaning liquid directly on the motherboard before opening the case. D) Leave the computer running so the fans keep moving air.
A) Ignore the dust because the fan is still spinning. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Install additional software before cleaning the hardware. D) Replace the fan immediately without checking its condition.
A) Check the computer for errors and proper operation. B) Remove all installed applications. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) System tested B) Hardware cleaned C) Software updated D) Components handled without ESD protection
A) Update software but ignore hardware condition. B) Replace components regularly even when no problem is found. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To help keep software current and functioning properly B) To replace the need for hardware cleaning C) To prevent the computer from using storage devices D) To increase the physical size of the computer
A) To verify whether the system is functioning properly and identify remaining problems B) To make the computer consume more power C) To increase the number of installed components D) To avoid testing the completed work
A) Clean the hardware safely, update the software, and check the system for errors. B) Remove all applications and leave the hardware untouched. C) Ignore the dust and update only one application. D) Clean the hardware safely, update the software, and check the system for errors.
A) The remaining error still needs to be identified and diagnosed. B) The system is fully repaired because the hardware is clean. C) All hardware should be replaced immediately. D) The error can be ignored because maintenance is complete.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because maintenance is needed only after failure. C) Appropriate, because dust does not affect system performance. D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? observed condition ? maintenance task ? computer brand ? room location C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
A) 2 GB B) 1 GB C) 8 GB D) 4 GB
A) 4 GB B) 8 GB C) 2 GB D) 1 GB
A) 16 GB B) 20 GB C) 64 GB D) 32 GB
A) 16 GB B) 64 GB C) 20 GB D) 32 GB
A) 500 MHz processor B) 1 GHz or faster processor or SoC C) 2 GHz dual-core processor D) 3 GHz processor
A) DirectX 9 or later with WDDM 1.0 driver B) OpenGL 4.0 only C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Network cable B) Audio CD only C) Printer cable D) Installation media such as a bootable flash drive or optical media
A) F1 or F3 B) ESC or F12 C) F5 or F6 D) DEL or F2
A) F10 B) F12 C) F2 D) F8
A) Legacy B) Modern C) UEFI D) Secure
A) Next B) Back C) Finish D) Cancel
A) Repair B) Restart C) Install now D) Update
A) Skip license B) Use trial mode C) I don't have a product key D) Activate later
A) The monitor resolution B) The computer brand C) The keyboard layout D) The edition activated by the product key
A) I decline the license terms B) Custom license C) Offline installation D) I accept the license terms
A) Custom: Install Windows only (Advanced) B) Repair your computer C) Upgrade: Install Windows D) Express Install
A) Recovery Drive B) Optical Drive C) System Reserved only D) Drive 0 Unallocated Space
A) Product key B) Boot mode C) Hard drive partition D) Keyboard layout
A) Remove B) Skip C) Back D) Cancel
A) Set up for testing B) Set up for repair C) Set up for organization D) Set up for personal use
A) Microsoft account information B) BIOS password only C) Router account D) Printer account
A) Task View B) OneDrive C) Timeline D) Cortana
A) The target system's hardware requirements B) The screen brightness C) The printer brand D) The desktop wallpaper
A) Applications never use operating systems B) It removes the need for updates C) Programs are generally operating-system dependent D) It changes the monitor resolution
A) Mouse size B) Keyboard color C) Speaker volume D) Software requirements and required updates or utilities
A) Reboot the machine before launching the software B) Immediately uninstall it C) Disconnect the keyboard D) Delete the operating system
A) User wallpaper B) Screen saver C) Desktop theme D) Minimum system requirements
A) Printer ink level B) Compatibility with the operating system version C) Keyboard layout only D) Monitor brand
A) Whether customers can successfully install and set up the software B) Whether the desktop wallpaper loads C) Whether the monitor has speakers D) Whether the keyboard is wireless
A) Keyboard test B) Stress test C) Color test D) Login test
A) The user's wallpaper and desktop theme B) The computer's boot animation C) The monitor's brightness setting D) The hardware specification, brand name, and device code
A) The computer must perform a warm boot B) The computer needs a new BIOS password C) The required scanner driver may not be installed D) The hard drive must be converted to GPT
A) A BIOS setup password B) A monitor calibration tool C) A boot menu shortcut D) An All-in-One DriverPack application
A) The wrong disk will automatically install Windows B) Selecting the wrong disk changes the CPU speed C) Selecting the wrong disk can result in permanent deletion of data D) The wrong disk will increase RAM capacity
A) The keyboard will become wireless B) The BIOS will automatically update C) The monitor will stop displaying colors D) Partitions or volume formatting on the selected disk may be removed, causing data loss
A) `make partition active` B) `create disk bootable` C) `create partition primary` D) `new partition system`
A) `boot` B) `start` C) `active` D) `enable disk`
A) FAT32 replaces the BIOS chip B) FAT32 increases the computer's RAM C) FAT32 is specified in the procedure for UEFI-supported platforms D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Copy the operating system files to the prepared USB flash drive C) Delete the USB partition D) Remove the active status
A) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device B) Change the monitor's fan settings C) Install a printer driver D) Replace the keyboard |