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Quiz Final Term1 CSS
Contributed by: GhostCore
  • 1. What is the main purpose of diagnostic tools in computer servicing?
A) To organize cables inside the case
B) To clean dust from components
C) To identify and troubleshoot system problems
D) To install screws in the system unit
  • 2. Why should a technician diagnose a fault before replacing a component?
A) To replace several components at once
B) To make the repair take longer
C) To pinpoint the problem and avoid unnecessary replacement
D) To avoid testing the computer
  • 3. A computer fails to start after RAM was installed. What should the technician do first?
A) Replace the motherboard immediately.
B) Remove the operating system.
C) Replace the power supply without testing.
D) Check whether the RAM is installed correctly.
  • 4. A computer repeatedly overheats. The fan is running and the heat sink is installed, but no thermal paste is present between the CPU and heat sink. What is the most likely problem?
A) Heat transfer from the CPU is reduced.
B) The RAM has too much storage capacity.
C) The operating system needs reinstalling.
D) The network card is disconnected.
  • 5. A technician suspects that one component is faulty. Which approach is best?
A) Replace several components until the computer works.
B) Reinstall all software before checking the hardware.
C) Ignore the symptoms if the computer still turns on.
D) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
  • 6. Which technician follows the better safety practice while working with internal computer components?
A) Technician C places components anywhere on the worktable.
B) Technician B works quickly and ignores static electricity.
C) Technician A handles components while standing on an ungrounded surface without ESD protection.
D) Technician D uses ESD protection and handles the components carefully.
  • 7. A computer shuts down after overheating. Which repair plan is best?
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
D) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
  • 8. Why are cable ties useful during computer maintenance?
A) They prevent all hardware failures.
B) They test electrical circuits.
C) They help keep cables neatly organized.
D) They remove software errors.
  • 9. Before cleaning inside a system unit, which action best applies safe maintenance practice?
A) Remove components first and check safety precautions afterward.
B) Leave the computer running so the fans keep moving air.
C) Spray cleaning liquid directly on the motherboard before opening the case.
D) Shut down the computer and prepare a safe work area before handling internal parts.
  • 10. A technician notices dust on a cooling fan and nearby components. What should be done?
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
B) Install additional software before cleaning the hardware.
C) Ignore the dust because the fan is still spinning.
D) Replace the fan immediately without checking its condition.
  • 11. A technician has cleaned the hardware and updated the software. What should be done next as part of maintenance?
A) Check the computer for errors and proper operation.
B) Remove all installed applications.
C) Disconnect all storage devices permanently.
D) Check the computer for errors and proper operation.
  • 12. A maintenance record shows: - Hardware cleaned - Software updated - Components handled without ESD protection - System tested Which entry shows the safety problem?
A) Software updated
B) System tested
C) Hardware cleaned
D) Components handled without ESD protection
  • 13. Which maintenance practice is most complete?
A) Clean the hardware, update software, check for errors, and observe safety precautions.
B) Clean the case only when it becomes visibly dirty.
C) Replace components regularly even when no problem is found.
D) Update software but ignore hardware condition.
  • 14. A computer needs routine maintenance. Which plan is best?
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
B) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
D) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
  • 15. Why should software be updated as part of computer maintenance?
A) To replace the need for hardware cleaning
B) To help keep software current and functioning properly
C) To prevent the computer from using storage devices
D) To increase the physical size of the computer
  • 16. Why should a computer be checked for errors after maintenance?
A) To avoid testing the completed work
B) To make the computer consume more power
C) To increase the number of installed components
D) To verify whether the system is functioning properly and identify remaining problems
  • 17. A computer has accumulated dust and several applications need updating. Which action best applies routine maintenance?
A) Ignore the dust and update only one application.
B) Clean the hardware safely, update the software, and check the system for errors.
C) Remove all applications and leave the hardware untouched.
D) Clean the hardware safely, update the software, and check the system for errors.
  • 18. After maintenance, a computer is clean and its software is updated, but an error still appears at startup. Which conclusion is best?
A) The error can be ignored because maintenance is complete.
B) All hardware should be replaced immediately.
C) The system is fully repaired because the hardware is clean.
D) The remaining error still needs to be identified and diagnosed.
  • 19. A computer is still working, but dust is blocking part of its ventilation openings. A technician recommends waiting until overheating occurs before cleaning. How should the recommendation be evaluated?
A) Appropriate, because maintenance is needed only after failure.
B) Appropriate, because dust does not affect system performance.
C) Poor practice only if the computer also has outdated software.
D) Poor practice, because routine cleaning should address buildup before it contributes to problems.
  • 20. A learner will create a maintenance record that documents both the work performed and safety measures. Which record format is best?
A) Date ? observed condition ? maintenance task ? computer brand ? room location
B) Date ? technician name ? computer model ? keyboard type ? monitor size.
C) Date ? hardware list ? software names ? purchase date ? user name
D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
  • 21. What is the minimum RAM requirement for the 32-bit version of Windows 10?
A) 2 GB
B) 1 GB
C) 4 GB
D) 8 GB
  • 22. What is the minimum RAM requirement for the 64-bit version of Windows 10?
A) 2 GB
B) 8 GB
C) 4 GB
D) 1 GB
  • 23. What is the minimum hard drive space specified for Windows 10 32-bit?
A) 20 GB
B) 16 GB
C) 64 GB
D) 32 GB
  • 24. What is the minimum hard drive space specified for Windows 10 64-bit?
A) 16 GB
B) 64 GB
C) 20 GB
D) 32 GB
  • 25. What is the minimum processor requirement for Windows 10?
A) 3 GHz processor
B) 500 MHz processor
C) 1 GHz or faster processor or SoC
D) 2 GHz dual-core processor
  • 26. What graphics requirement is specified for Windows 10?
A) DirectX 9 or later with WDDM 1.0 driver
B) DirectX 10 only
C) OpenGL 4.0 only
D) DirectX 7 with WDDM 2.0
  • 27. What is inserted into the computer to begin a Windows 10 installation?
A) Audio CD only
B) Printer cable
C) Network cable
D) Installation media such as a bootable flash drive or optical media
  • 28. Which keys are given as examples for entering BIOS setup?
A) F5 or F6
B) F1 or F3
C) ESC or F12
D) DEL or F2
  • 29. In the ASUS example, which key can be used to open the Boot Menu?
A) F12
B) F10
C) F8
D) F2
  • 30. What BIOS Mode value indicates a BIOS boot environment according to the file?
A) UEFI
B) Modern
C) Legacy
D) Secure
  • 31. What button is clicked on Windows Setup to begin installation?
A) Finish
B) Next
C) Cancel
D) Back
  • 32. What button is clicked after the Windows Setup welcome screen to start installation?
A) Restart
B) Update
C) Repair
D) Install now
  • 33. When reinstalling an already activated Windows 10 system, which option may allow you to continue without entering a product key?
A) I don't have a product key
B) Activate later
C) Use trial mode
D) Skip license
  • 34. What should the selected Windows 10 edition match?
A) The monitor resolution
B) The keyboard layout
C) The computer brand
D) The edition activated by the product key
  • 35. What must be selected to continue with the Windows 10 license agreement?
A) I decline the license terms
B) Custom license
C) Offline installation
D) I accept the license terms
  • 36. Which installation option is used for a clean installation in the procedure?
A) Repair your computer
B) Upgrade: Install Windows
C) Custom: Install Windows only (Advanced)
D) Express Install
  • 37. What should be selected after deleting the current Windows partition?
A) Recovery Drive
B) Optical Drive
C) System Reserved only
D) Drive 0 Unallocated Space
  • 38. What is selected during OOBE to configure the keyboard?
A) Hard drive partition
B) Keyboard layout
C) Boot mode
D) Product key
  • 39. What option can be used if a second keyboard layout is not needed?
A) Remove
B) Skip
C) Cancel
D) Back
  • 40. Which OOBE option is selected in the example for a personal computer?
A) Set up for personal use
B) Set up for organization
C) Set up for repair
D) Set up for testing
  • 41. What account information can be entered during OOBE?
A) BIOS password only
B) Router account
C) Printer account
D) Microsoft account information
  • 42. Which Windows feature is described as allowing activity history across devices?
A) OneDrive
B) Timeline
C) Task View
D) Cortana
  • 43. What should be verified first before installing application software?
A) The printer brand
B) The screen brightness
C) The desktop wallpaper
D) The target system's hardware requirements
  • 44. Why must the application version correspond to the operating system platform?
A) It removes the need for updates
B) Applications never use operating systems
C) It changes the monitor resolution
D) Programs are generally operating-system dependent
  • 45. What should be checked besides hardware requirements before installing some applications?
A) Keyboard color
B) Software requirements and required updates or utilities
C) Speaker volume
D) Mouse size
  • 46. What should be done after an application installation is completed and the setup wizard has terminated?
A) Delete the operating system
B) Disconnect the keyboard
C) Reboot the machine before launching the software
D) Immediately uninstall it
  • 47. What should be checked if software will not install because the computer lacks sufficient resources?
A) Desktop theme
B) Screen saver
C) Minimum system requirements
D) User wallpaper
  • 48. What should be verified if an application is incompatible with the computer?
A) Printer ink level
B) Monitor brand
C) Keyboard layout only
D) Compatibility with the operating system version
  • 49. What is installation testing primarily concerned with?
A) Whether customers can successfully install and set up the software
B) Whether the keyboard is wireless
C) Whether the monitor has speakers
D) Whether the desktop wallpaper loads
  • 50. What type of testing deliberately places a system under intense load to determine stability and limits?
A) Stress test
B) Color test
C) Keyboard test
D) Login test
  • 51. Before reformatting a laptop, what should a technician obtain to identify the correct drivers?
A) The hardware specification, brand name, and device code
B) The user's wallpaper and desktop theme
C) The computer's boot animation
D) The monitor's brightness setting
  • 52. A scanner is connected to a computer but cannot perform its scanning function. Which explanation is most consistent with the module?
A) The computer must perform a warm boot
B) The hard drive must be converted to GPT
C) The required scanner driver may not be installed
D) The computer needs a new BIOS password
  • 53. A technician has no driver disc and no Internet connection while preparing to reinstall a computer. Which option from the module can help provide drivers?
A) A boot menu shortcut
B) A monitor calibration tool
C) A BIOS setup password
D) An All-in-One DriverPack application
  • 54. A technician is preparing a USB flash drive using DiskPart. After typing `list disk`, why is it critical to identify the correct disk number?
A) The wrong disk will increase RAM capacity
B) The wrong disk will automatically install Windows
C) Selecting the wrong disk can result in permanent deletion of data
D) Selecting the wrong disk changes the CPU speed
  • 55. During the creation of bootable media, a technician accidentally selects the computer's internal hard drive instead of the USB drive and executes `clean`. What is the most serious consequence?
A) The monitor will stop displaying colors
B) Partitions or volume formatting on the selected disk may be removed, causing data loss
C) The BIOS will automatically update
D) The keyboard will become wireless
  • 56. Which DiskPart command is used to create a primary partition on the selected disk?
A) `make partition active`
B) `create disk bootable`
C) `new partition system`
D) `create partition primary`
  • 57. A technician has created and selected the USB partition and wants to make it bootable according to the procedure. Which command should be used next?
A) `start`
B) `enable disk`
C) `active`
D) `boot`
  • 58. The module recommends FAT32 when preparing a USB flash drive for a platform that supports UEFI. Why is this significant?
A) FAT32 is specified in the procedure for UEFI-supported platforms
B) FAT32 increases the computer's RAM
C) FAT32 replaces the BIOS chip
D) FAT32 automatically installs device drivers
  • 59. A technician has successfully formatted and assigned a drive letter to the USB flash drive. What should be done next to make it usable as installation media?
A) Change the BIOS password
B) Delete the USB partition
C) Copy the operating system files to the prepared USB flash drive
D) Remove the active status
  • 60. A computer does not boot from the newly prepared USB installer even though the USB contains the operating system files. Which troubleshooting action should the technician consider first based on the modules?
A) Change the monitor's fan settings
B) Install a printer driver
C) Replace the keyboard
D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device
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