A) Second B) Third C) First D) Final
A) It reduces competition B) It replaces strategy formulation C) It helps organizations adapt to changes D) Strategies never change
A) Done only by top management B) Done every five years C) Done only at year-end D) A continuous process
A) QSPM and CPM B) BCG and IE C) SWOT and SPACE D) EFE and IFE
A) Are strategies confidential? B) Are competitors reacting? C) Are strengths and weaknesses still accurate? D) Are profits increasing?
A) Expected results and actual results B) Employees and managers C) Past and future strategies D) Current plans and budgets
A) Customer satisfaction B) Product quality C) Employee morale D) Market share
A) Employee morale B) Return on investment C) Sales growth D) Profit margin
A) Performance exceeds expectations B) Underlying factors remain stable C) Performance is significantly below expectations D) Strategies are popular
A) Replace management B) Eliminate all risks C) Increase bureaucracy D) Realign operations with strategic objectives
A) Robert Kaplan and David Norton B) Michael Porter C) Alfred Chandler D) Peter Drucker
A) Financial only B) Internally focused C) Market-based only D) Balanced across multiple perspectives
A) Financial B) Internal Business Process C) Customer D) Learning and Growth
A) Community B) Learning and Growth C) Financial D) Customer
A) Daily operations B) Financial auditing C) Marketing control D) Oversight and direction by the board
A) Employees B) Managers C) Customers D) Shareholders
A) Creating marketing campaigns B) Monitoring CEO performance C) Managing daily operations D) Hiring all employees
A) Keep the board small and efficient B) Have more than 15 members C) Let the CEO always be chairperson D) Encourage interlocking directorships
A) Purely intuitive B) Fully analytical C) A blend of intuition and analysis D) Based on guesswork
A) Long-term budgeting B) Competitor analysis C) Employee training D) “What if?” scenarios
A) Accountability and compliance B) Employee motivation C) Faster decision-making D) Higher market share
A) Bureaucratic processes B) Thick documents C) People and dialogue D) Strict routines
A) Strengthen “Good ethics is good business” B) Avoid bad news C) Keep strategies secret D) Pursue many strategies
A) Works only at the end B) Looks technical C) Provides continuous feedback for adjustment D) Shows only financial data |