ThatQuiz Test Library Take this test now
CHAPTER 9
Contributed by: Laong
  • 1. Strategy evaluation is the ______ stage of the strategic-management process.
A) Final
B) Third
C) Second
D) First
  • 2. Why is strategy evaluation important?
A) It helps organizations adapt to changes
B) It reduces competition
C) Strategies never change
D) It replaces strategy formulation
  • 3. Strategy evaluation should be:
A) Done only at year-end
B) Done every five years
C) A continuous process
D) Done only by top management
  • 4. Reviewing the underlying bases of strategy involves re-examining which matrices?
A) SWOT and SPACE
B) QSPM and CPM
C) BCG and IE
D) EFE and IFE
  • 5. Which question is asked when reviewing strategy foundations?
A) Are strategies confidential?
B) Are profits increasing?
C) Are competitors reacting?
D) Are strengths and weaknesses still accurate?
  • 6. Measuring organizational performance compares:
A) Employees and managers
B) Past and future strategies
C) Current plans and budgets
D) Expected results and actual results
  • 7. Which is a quantitative performance criterion?
A) Product quality
B) Employee morale
C) Customer satisfaction
D) Market share
  • 8. Which is a qualitative performance criterion?
A) Profit margin
B) Return on investment
C) Employee morale
D) Sales growth
  • 9. Taking corrective actions is necessary when:
A) Underlying factors remain stable
B) Performance is significantly below expectations
C) Performance exceeds expectations
D) Strategies are popular
  • 10. Corrective actions aim to:
A) Replace management
B) Increase bureaucracy
C) Realign operations with strategic objectives
D) Eliminate all risks
  • 11. Who developed the Balanced Scorecard?
A) Michael Porter
B) Robert Kaplan and David Norton
C) Peter Drucker
D) Alfred Chandler
  • 12. The Balanced Scorecard emphasizes that performance should be:
A) Market-based only
B) Financial only
C) Internally focused
D) Balanced across multiple perspectives
  • 13. Which Balanced Scorecard perspective asks, “How do customers see us?”
A) Learning and Growth
B) Financial
C) Customer
D) Internal Business Process
  • 14. Which perspective focuses on employee skills and information systems?
A) Community
B) Financial
C) Customer
D) Learning and Growth
  • 15. Corporate governance mainly refers to:
A) Daily operations
B) Financial auditing
C) Oversight and direction by the board
D) Marketing control
  • 16. The board of directors is elected by:
A) Managers
B) Employees
C) Shareholders
D) Customers
  • 17. Which is a key responsibility of the board of directors?
A) Hiring all employees
B) Monitoring CEO performance
C) Creating marketing campaigns
D) Managing daily operations
  • 18. A best practice in board composition is to:
A) Encourage interlocking directorships
B) Keep the board small and efficient
C) Have more than 15 members
D) Let the CEO always be chairperson
  • 19. The “art or science” issue in strategy management suggests that strategy should be:
A) A blend of intuition and analysis
B) Purely intuitive
C) Fully analytical
D) Based on guesswork
  • 20. Contingency planning focuses on:
A) “What if?” scenarios
B) Long-term budgeting
C) Competitor analysis
D) Employee training
  • 21. Auditing helps ensure:
A) Accountability and compliance
B) Faster decision-making
C) Employee motivation
D) Higher market share
  • 22. Effective strategic management should focus on:
A) Bureaucratic processes
B) Strict routines
C) Thick documents
D) People and dialogue
  • 23. Which guideline promotes ethical behavior?
A) Keep strategies secret
B) Pursue many strategies
C) Strengthen “Good ethics is good business”
D) Avoid bad news
  • 24. Strategy evaluation is compared to a car dashboard because it:
A) Provides continuous feedback for adjustment
B) Works only at the end
C) Shows only financial data
D) Looks technical
Created with That Quiz — the math test generation site with resources for other subject areas.